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Answer Midwest continues tradition receiving 11th consecutive national award for excellence

Answer Midwest award
(Right to Left) Gary Tedrick President of Alton, IL-based Answer Midwest, Inc. receives 11th CONSECUTIVE NATIONAL AWARD FOR EXCELLENCE from Beth Cooper President of the Association of TeleServices International (ATSI) at the recent annual convention.

Alton, IL-based Answer Midwest, a tele-service, business services company with clients across the U.S., received their trade association’s Award of Excellence for customer service for the 11th consecutive year. The Diamond-Plus Award of Excellence, from the Association of TeleServices International (ATSI), is given to the tele-service company, which for eleven years, has passed stringent testing by an independent panel of judges.  The company is rated on the call handling skills of courtesy, response time, accuracy, professionalism, caller comfort, and overall service to callers.

“We are proud to continue our tradition of quality again receiving this honor. Our agents are continually trained and committed to providing the highest quality of service and responsiveness for our clients and to their customers,” said Gary Tedrick, President.

Answer Midwest, Inc. is a full-service, 24/7, live-operator call-handling service accommodating the smallest to the largest size business and their customer related needs.  The company provides its clients with improved customer service, response, emergency dispatching, appointment and reservation scheduling, order taking, and generally improving the overall productivity and effectiveness of their call handling.  Answer Midwest can gather, encrypt, and transmit data, information and messages in any format required, as well as serving as a level-one help desk.

Answer Midwest is a family owned and privately held corporation, located in Alton since 1946. It provides tele-services to companies in a variety of fields such as: medical, property management, funeral homes, construction, transportation, education, plumbing, HVAC, government, and other service industries.  Its capabilities include conducting customer surveys and providing receptionist outsourcing. “Our central location makes us available to the entire country, and the lack of a strong accent, along with the Midwest’s famous personal courtesy, draws many major companies to our services. We are proud to serve the businesses and employees of the Riverbend area as well as across this great nation,” said Gary Tedrick, President.  He added, “Our only limitation is your imagination.”

For more information visit Answer Midwest at www.answermidwest.com  or call (618) 463-9093.

The Award of Excellence presented to Answer Midwest is given by the Association of Tele-Services International, Inc. based in New Hampshire, USA.  ATSI, founded in 1942, is an international trade association representing live answering services. It encompasses companies across the United States, Canada and Europe offering specialized and enhanced operator-based services, including: call centers, contact centers, inbound telemarketing (order entry), voice messaging, and emergency dispatch. www.atsi.org

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Alan Bustos to Oversee South Shore Skin Center and Spa’s New Call Center

Alan Bustos

South Shore Skin Center and Spa, one of the most progressive dermatology practices in Massachusetts with offices in Plymouth and Cohasset, has recently appointed Alan Bustos as Lead Call Center Representative at their newly launched call center in Plymouth.

In this role, Mr. Bustos will evaluate the caller’s dermatologic needs and coordinate appointments to best meet those needs. He will also share the responsibilities of developing effective call center protocols and training new call center staff.

For six years previous to joining South Shore Skin Center and Spa, Mr. Bustos served as Lead Operator at Metro Medical Answering Service in Burlington, MA. For seven years prior to that, he was responsible for business to business sales while working for companies such as Monster.com. Mr. Bustos holds a Bachelor of Science in Business Administration from Stonehill College in Easton.

“Our new Call Center will help to ensure that calls are handled in the most professional and efficient manner while providing the highest level of customer service possible to our patients,” noted Richard F. Eisen, M.D., board certified dermatologist and the practice’s founder. “Alan is extremely knowledgeable and has more than a decade of experience in call center operations and sales. We’re very pleased to welcome him to our team.”

He is a resident of Sagamore, MA.

About South Shore Skin Center and Spa

South Shore Skin Center and Spa is one of Massachusetts’ most progressive dermatology practices offering a wide range of medical, surgical and cosmetic services. Founded in 1984, South Shore Skin Center and Spa is a unique team of physicians, physician assistants, nurses, medical assistants, surgical assistants, and licensed aestheticians who are all specialists in dermatology and share a passion for excellence and a commitment to providing the highest level of care to both children and adults in the greater Boston area.

In addition to the medical dermatology office and Mohs Micrographic Surgery Center for skin cancer, South Shore Skin Center and Spa offers cosmetic dermatology treatments for wrinkles, age spots, acne scarring, birthmarks, hair removal, tattoos and more using the Fraxel re:store DUAL and Fraxel re:pair lasers, ePrime, Candela VBeam, Gentlelase, Gentle YAG, and Alex lasers. The practice also offers therapeutic massage and a full range of affordable anti-aging services including Clear + Brilliant, Botox, Restylane, Perlane, Juvederm and other wrinkle fillers; volumizers such as Radiesse and Sculptra; Thermage; microdermabrasion; medical grade facials, micropeels and chemical peels.

South Shore Skin Center and Spa has been awarded South Shore Living’s Best of the South Shore in 2011 and 2012. South Shore Skin Center and Spa is located at One Scobee Circle, Unit 3, in Plymouth, Mass. (508) 747-0711 and at 223 Chief Justice Cushing Highway, Suite 202, in Cohasset, Mass. (781) 383-3340. For more information, visit the website at www.southshoreskincenter.com.

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New England Burials at Sea LLC now approved with VCA South Shore Animal Hospital for Pet Burials At Sea

Capt. Brad White

The nation’s most requested at sea burial service, New England Burial at Sea LLC (NEBAS) has recently announced that the renowned VCA South Shore Animal Hospital in South Weymouth is adding their services.

NEBAS will be providing Pet Burial at Sea services (Ash scatterings) to VCA South Shore pet owners who wish to memorialize their beloved, furry friends who have passed on.

NEBAS company founder Captain Brad White provides a dignified “celebration of life” ash scattering ceremony for pets. Pet burial services include a Burial Certificate with pet’s photo, marking the time, date, latitude and longitude of the ash scattering ceremony. An unattended Pet Burial at Sea is $95, while an attended Pet Burial at Sea service for the pet owner and up to six friends/family is at the special price of $750 (Departing Scituate, MA) if arranged through VCA South Shore. Pet Burial at Sea materials are available in the VCA South Shore’s Bereavement Room.

Capt. White explained, “We know that pets are also beloved members of any family and we treat their ash scattering ceremonies with deep respect and seriousness. Losing a pet can be particularly difficult for anyone. Families may obtain better closure from an ash scattering at sea ceremony that celebrates and commemorates their cherished pet.”

Christy Hunter, VCA South Shore Hospital Co-Administrator said, “The staff at VCA South Shore Animal Hospital feels New England Burials at Sea can offer caring, dignified and affordable scatterings at sea providing pet parents an alternative end of life option to remember and honor their pets.”

White added, “This is a first step in launching our services nationwide through high quality animal hospitals across America because many pet parents frequently call us wanting to learn more about our available services in their geographic area where we may be already operating.”

NEBAS Ash Scatterings are approved per USCG and EPA regulations. NEBAS voyages out three nautical miles, scatters ashes with a customized sea tribute service and returns to port. Biodegradable sea wreaths or rose petal scattering and music are other options available during an Attended Ash Scattering Ceremony for Pets, but are not included in the cost of the ceremony. NEBAS does not conduct the actual cremation or full body Burials at Sea for pets which is additional through VCA.

NEBAS is the only company in the USA to be properly insured and licensed using U.S. Coast Guard (USCG) licensed captains with vessels that are clean, safe and up to date from Maine to Miami as well as San Francisco to San Diego. Vessels vary from vintage Maine down east style to sport or luxury level vessels accommodating up to 400 people.

For more information or to make arrangements for a Pet Burial, contact NEBAS at 877-897-7700 or visit the website at www.newenglandburialatsea.com.

About NEBAS

New England Burials At Sea LLC, (NEBAS) offers burial at sea scatterings and eco-friendly full body sea burials for Humans, serving families from Maine to Florida and on the West Coast for groups up to 400 people since 2006. They are recognized by the EPA, US Navy, U.S.C.G. and many area funeral homes and crematories. Scatterings are also offered via vintage Airplane in New England and the company is also the exclusive distributor / operator for the Great Burial Reef® living ocean reef system (designed for cremated remains) from Virginia north to New England. NEBAS also created, designed and manufactures the Atlantic Sea Burial Shroud® for full body burials at sea. There is a free DVD available for the asking describing at sea events.

NEBAS currently departs from the following ports: Maine – Bar Harbor, Boothbay, Sebasco, Kennebunkport, Ogunquit, York, Wells, South Portland; New Hampshire – Portsmouth; Massachusetts – Newburyport, Gloucester, Boston, Quincy, Hingham, Cohasset, Scituate, Marshfield, Plymouth, Provincetown, Hyannis, Harwichport, Martha’s Vineyard; Rhode Island – Galilee, Portsmouth, Newport; Connecticut – Old Saybrook, New London, Stamford; New York

(Long Island) – Montauk, Freeport, Port Jefferson, Seaford; New Jersey – Wildwood; Maryland –Ocean City; Delaware- Lewes; Virginia –Virginia Beach; North Carolina, Hatteras; South Carolina, Hilton Head; Florida – Port Canaveral, Sebastian Inlet, Stuart, Miami / Lauderdale, Sarasota, Clearwater & Tampa. Many NEBAS vessels also travel from port to port.

About VCA:

VCA South Shore Animal Hospital located in South Weymouth, MA is a 24 hour animal hospital providing general wellness, specialty and emergency care to pets in the area for over 30 years.

The brand new, state-of-the art facility offers a variety of care including a number of board certified specialists treating a wide range of conditions such as, but not limited to, brain disease, chronic skin and ear issues, bone and joint injuries, heart diseases, and cancer in addition to emergency medicine and care and general wellness care of cats, dogs and a variety of birds, reptiles, and small mammals. The animal hospital has appointments available 7 days a week and a walk in service available 24 hours a day.

Some exciting services offered include rehabilitation services (like physical therapy in human medicine), acupuncture for pets, and consultation and treatment with a certified pain management practitioner.

The hospital also provides boarding to pets which gives clients the piece of mind since the hospital staffs a veterinarian and multiple technicians in the hospital overnight.

VCA South Shore also partners with local veterinarians to provide the best possible care to family pets in addition to a strong relationship with several other VCA Animal Hospitals along the south shore region including Quincy, Hanson, Whitman, Plymouth, and Roberts in Hanover as well as others throughout Massachusetts, New Hampshire, Vermont, Connecticut, and Rhode Island.

For more information about the animal hospital, visit www.vcaweymouth.com, call 781-337-6622 with any questions or visit their facility at 595 Columbian St, S. Weymouth, MA 02190 on September 22, 2012 between 10am-2pm during their 2nd annual open house.

For more information or images, visit http://www.newenglandburialsatsea.com, call toll free New England Burials At Sea, Capt. Brad White at 877-897-7700 or direct (781) 834-7500, email OceanBurial@aol.com.

For high resolution “Burial At Sea image” downloads, visit: http://tinyurl.com/87lovs5, For high resolution “Vessel image” downloads, visit: http://tinyurl.com/7bunbll.

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See you in September. My Pinnacle Network announces September schedule of b2b networking meetings.

BRAINTREE, HYANNIS, MARSHFIELD, MANSFIELD, NORWELL AND WESTBOROUGH, MA…

For some, the Labor Day holiday and shortened work week throws off their schedule. Not My Pinnacle Network. My Pinnacle Network, a business-to-business monthly networking meeting with groups in Braintree, Norwell, Marshfield, Mansfield, Hyannis and Westborough, will keep its regular meeting schedule for the month of September.

September’s My Pinnacle Network Meetings are as follows:

  • The Braintree My Pinnacle Network will be held Tuesday, September 4, from 8:30 – 10 a.m. at 25 Braintree Hill Office Park, Suite 200, Braintree, MA 02184.
  • The Mansfield My Pinnacle Network will be held Wednesday, September 5, from 8:30 – 10 a.m. at 20 Cabot Boulevard, Suite 300, Mansfield, MA 02048.
  • The Westborough My Pinnacle Network will be held Tuesday, September 4, from 8:00 – 9:30 a.m. at 1900 West Park Drive, Suite 230, Westborough, MA 01581.
  • The Hyannis My Pinnacle Network will be held Tuesday, September 11, from 7:30 – 9 a.m. at 1520 Route 132, Hyannis, MA 02601.
  • The Marshfield My Pinnacle Network will be held on Thursday, September 6, from 9 a.m. to 10:30 a.m., 165 Enterprise Drive, Marshfield, MA 02050.
  • The Norwell My Pinnacle Network meeting will be held on Wednesday, September 26. From 8:30 to 10 a.m. at the Morgan Stanley offices at 600 Longwater Drive, Suite 202, Norwell, MA 02061.

“Labor Day may signify the end of the summer but to small business owners, it’s like New Years Eve,” said Steven V. Dubin, founder of My Pinnacle Network. “Everybody is back from vacation, rested and ready to make that strong push to finish the year strong.”

Currently, My Pinnacle Network is offering a special charter rate of $200 per. B2B professionals can apply directly by going to www.mypinnaclenetwork.com. Only one B2B professional will be selected for each category. Those categories can be found at http://mypinnaclenetwork.com/about/categories.aspx.

Prospective members are encouraged to attend a My Pinnacle Network meeting before committing to join. However, with the Charter Member price, the safest way to get to the front of the line for your category is to register online at www.mypinnaclenetwork.com. Payment is not required to register.

If you are interested in attending a meeting in your area, please contact Steven V. Dubin at  SDubin@MyPinnacleNetwork.com or 781-582-1061 to RSVP. There is no charge to visit a My Pinnacle Network meeting.

See you in September. My Pinnacle Network announces September schedule of b2b networking meetings.Read More

South Coast Improvement Company goes to the head of the class with Boston College Upgrades Completed

Tom Quinlan, President

South Coast Improvement Company, one of the largest design, construction and management companies in the Northeast, has recently launched a new College/School Division to specifically cater to the needs of this growing market. As an example, South Coast Improvement has just completed upgrades at Vouté and Gabelli Halls, the legendary townhouse-style apartments for upperclassmen at Boston College, one of the nation’s best coeducational universities located on Commonwealth Avenue in Chestnut Hill.

The stunning Vouté and Gabelli Halls, originally completed in 1988, are home to more than 380 upperclassmen. Over the last five years, South Coast Improvement has completed several similar projects for Boston College, including the complete renovation of residence kitchens, bathrooms, hallways and common areas in occupied residence halls, suites and apartments.

To better meet increased demand for complex renovation projects within occupied and operational environments such as the academic environment, South Coast Improvement has created a new College/School Division, which is overseen by Henry Quinlan, the company’s EVP and Production Manager.

South Coast Improvement was the General Contractor on the Boston College project. The luxurious townhouses, 17 in all, feature two bedrooms, a full kitchen, dining room, living room and full bath. Approximately 120,000 sq. ft. of the two residence halls was renovated. The scope of this year’s project was interior and building envelope renovations, which included the installation of all new acoustical ceiling systems, new drywall, new flooring, new access panels and paint.

South Coast Improvement protected the owner’s interest through strict adherence to the budget and time schedule and successful coordination of subcontractor and skilled tradesmen. Project Managers were on-site every day, sites were kept clean and daily reports were provided to the Facilities Manager. They completed the project in an aggressive six week schedule, mobilizing the teams to work seven days a week to successfully deliver the project on time.

Tom Quinlan, President of South Coast Improvement said, “The challenge of this type of project is always the time frame. The residence halls are often in use all year, as opposed to days gone by when the halls were closed for the summer. We are given a very small window to mobilize and get in to complete the job. Our team understands that excuses and/or delays are unacceptable. As is often the case and was again on this project, the scope of work expanded while the project was underway. We utilized all necessary manpower to meet the original agreed upon deadline.”

“South Coast Improvement completed all phases of each project on time and with professional quality,” said Daniel Roderick, Facilities Manager at Boston College. “I would recommend them.”

Occupied and Operational Environments are SCI’s Niche

When it comes to complex renovation projects within occupied and operational environments, South Coast Improvement are the experts. The company provides new construction, full renovations, capital improvements, building envelope improvements and interior renovations.

The company has successfully completed significant projects for healthcare facilities, educational institutions, commercial properties, assisted living facilities, senior living and residential communities throughout New England, New York and New Jersey. Their portfolio of healthcare and senior occupied renovation projects includes numerous projects for Atria, Benchmark and Welch Health Care & Retirement Group, to name a few. They have just completed their 23rd major renovation for Revera Health.

South Coast Improvement utilizes Special Building Practices and Infection Control Risk Assessment (ICRA) Matrix of Precautions for Construction and Renovation to ensure the comfort and safety of residents and patients who occupy the spaces that are being renovated. Their experience, high standards of compliance, overall quality and their ability to complete projects on time and on budget, sets them apart from their competitors.

About South Coast Improvement Company

South Coast Improvement Company offers an extensive range of design, construction and construction management services regionally in the Northeast and across the U.S. With decades of experience, the company is renowned for high quality, efficiency and high standards of compliance which sets them apart from their competitors. They are are engaged in projects across sectors that include healthcare, institutional, commercial, hospitality and planned communities/residential. The company offers pre-construction analysis, construction management, general contracting, design/build services, capital improvement, building envelope improvements and interior renovations.

South Coast Improvement maintains memberships and professional affiliations with the Assisted Living Facility Association, the American Society of Interior Designers, the International Facility Managers Association, the Community Associations Institute, as well as International Real Estate Managers and the Greater New Bedford Chamber of Commerce.

South Coast Improvement is headquartered at 208 Wareham Road in Marion, MA 02738.

For more information, contact (508) 748-6545; email Information@southcoastimprovement.com or visit the website at www.southcoastimprovement.com

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Steve Rodman of Rodman & Rodman Graduates from Boston University’s Leading Clean Energy Ventures Program

Steve Rodman

Steve Rodman, CPA, MST, President of Rodman & Rodman, P.C., an independent accounting firm with a specialty practice in clean technology and renewable energy projects, recently became one of 12 graduates of the 2012 class of Fellows of the Leading Clean Energy Ventures (LCEV) program.

The Leading Clean Energy Ventures Fellowship is an innovative development program offered by the New England Clean Energy Council (NECEC) and Boston University School of Management. Designed for experienced entrepreneurs and executives, the program focused on the complexity of energy markets and diverse clean technology companies at various stages of development.

“The Leading Clean Energy Ventures program is a terrific program that is focused on solving real world market challenges. It is a must for those looking to transition into the clean energy sector,” noted Rodman.

Rodman is a member of the Northeast Sustainable Energy Association (NESEA) which is a chapter of the American Solar Energy Society and the nation’s leading regional membership organization promoting sustainable energy solutions. The Rodman & Rodman firm is also a member of New England Clean Energy Council, and a sponsor of the Association of Cleantech Incubators of New England (ACTION).

Rodman & Rodman’s “Green Team”, is a specialized green energy and clean technology practice within the firm that focuses on alternative energy producers and investors. The Green Team provides clients in biomass, wind, solar, geothermal, landfill gasses, municipal solid waste, hydroelectric and hydrokinetic sectors of the renewable energy industry with expert green energy tax advisory, accounting services and business strategy through all stages of their project and business lifecycles.

About Rodman & Rodman P.C.

Founded in 1961 and listed in the Boston Business Journal’s “Top 50 Firms”, Rodman & Rodman, P.C. provides accounting, tax and business services to small and medium-sized companies. With a focus on strategic planning, Rodman & Rodman goes beyond traditional accounting services and takes a proactive approach when serving clients to increase, preserve and sustain clients’ financial net worth. The Rodman & Rodman Green Team is a specialized green energy and clean technology accounting and tax services practice within Rodman & Rodman, P.C. that serves “green” clients throughout the U.S. The company is Green Business Certified and in 2010 and 2011 was named one of the “Best Accounting Firms to Work For” in Accounting Today.

From business valuations, taxation, audits, fraud detection and prevention services and succession planning to a variety of accounting IT services including software selection, implementation and training, the team at Rodman & Rodman serves as comprehensive advisors to clients. For individual clients, the company offers personal advisory services such as planning for real estate transactions, obtaining financing, estate planning and retirement planning as well as planning for college education.

Rodman & Rodman, P.C. are located at 3 Newton Executive Park in Newton and 25 Braintree Hill Office Park in Braintree, MA. For more information, email info@rodmancpa.com, visit their website at www.rodmancpa.com or contact (617) 965-5959.

Steve Rodman of Rodman & Rodman Graduates from Boston University’s Leading Clean Energy Ventures ProgramRead More

Wave2 Launches New Franchise Division

Wave2 logoFranchisors and Franchisees Collaborate Using a Self-Service Portal Automating Marketing and Promotion Processes

DATELINE: WESTBOROUGH, MA

Franchisees in Tampa, Topeka and Tempe are about to launch new locations and need marketing tools to reach new customers, promotional collateral to present professional consistent messages along with digital ad campaigns to hit the ground running.  How do you control promotional activities in multiple locations with a consistent message, image and quality?

Wave2 Media Solutions has launched a new Franchise Division that removes the drama, cost and hassle replacing it with an easy to use self-service white-labelled portal to manage the entire marketing and promotional process.  A customized portal designed with your branding offering your corporately approved designs for both print and digital campaigns that can be accessed and edited by your franchisees.

With an eight year track record of providing similar services for the world’s leading newspapers and corporate clients, Wave2 Media Solutions is poised to take that same technology and turnkey solution to the franchise industry. Wave2’s large install base of newspaper partners will play an important role in this strategy.  A new Expert Partner” status will enable newspapers to participate with the local franchisees by facilitating their use of the Wave2 solution.

While most franchisors are looking to manage and control use of their brand there is a void of systems to enable them to do this.  Wave2 working with their newspaper partners will be able to offer a digital workflow that will connect franchisees to their local newspaper’s advertising products for the print editions of the newspaper and digital ads for the newspaper’s website.

Wave2 Media Solutions also helps manage, control and implement online standards for other marketing materials.  These include logoed apparel, email campaigns, brochures, business cards, direct mail, door hangers, internal and external signage, Point of Purchase (POP), post cards and anything that includes a franchisor’s brand.

Stormy seas?  Worried about protecting your brand?  Need to streamline marketing materials for franchisees?  Wave2 can help you navigate the roughest seas to a safe harbor.

“We understand that the last thing franchisors want is to juggle dozens of emails, phone calls and shipments from warehouses around the country every time a franchisee needs new monthly promotional materials or on-going marketing tools,” noted Brian Gorman, co-founder and Vice President of Wave2 Media Solutions.  “The typical franchisor system being used today is a server with static PDFs that franchisees can download or they order pre-printed material from a warehouse.  These systems offer little if any customization and regionalization for the franchisee and are slow to respond to changes in products, promotions and advertising.”

Gorman continued, “By implementing one of our white-label self-service portals, franchisors will be able to maintain their corporate brands across all types of media.  Franchisees will have much better access and editing capabilities so they can both personalize and localize their message in a more time effective manner than they can now.  The Wave2 newspaper partner channel will also be available to franchisees in their local markets making it much easier for them to place ads with newspapers.  This will empower the franchisee to improve both the targeting and timing of their localized promotions increasing their sales and lowering their costs. This is all available without taking the brand management away from the franchisor.”

Wave2 Media Solutions was formed in 2004 specifically to develop a range of solutions for the automated generation of documents. With an extensive installed base around the world hosting hundreds of websites, Wave2 aims to provide tools that will enable clients to both save costs and to generate new revenue.

Wave2’s product range includes solutions for Self Service Advertising, Self Service Portals, Creative Automation, Sales Visuals, Online Marketing and Personalized Publishing.  Wave2 is a world leading developer of Adobe Systems InDesign Server and Adobe’s Flash technology.

For more information, Wave2 Media Solutions can be contacted at 114 Turnpike Road, Suite 203, Westborough, MA 01581, (508) 366-6383, info@wave2media.com, www.wav2.com.

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By Land and By Sea – Emerson Bearing Boston has a new Niche

Boston based Emerson Bearing, a company that is renowned for their vast inventory of bearings and speedy 24/7 service to land-based customers, has identified a new niche of seafaring customers. As one of the largest providers of bearings and related products to OEM (Original Equipment Manufacturers) and MRO (Maintenance, Repair and Operations) markets nationally and internationally, Emerson Bearing Boston has seen their sales swell and found a new niche catering to port authorities and the marine spares industry.

“Shore to Ship” Fulfillment

Joe Falvey, Marketing Specialist oversees Emerson Bearing Boston’s Marine Division. Typically, Falvey’s point of contact for bearing orders is the ship’s chancellor. Once an order is placed, Emerson Bearing often meets the ship to fulfill the order. The company has a growing New England customer base which includes a number of commercial shipping and fishing boat accounts, as well as a number of national and international customers such as Guam Shipyard, a large industrial contractor for the U.S. Navy.

The Marine Spares industry and Port Authorities require constant “uptime” as they exist in a 24/7 work environment. Whether bearings and related products are needed for driveshafts, overhead cranes, fork lift trucks or other applications, Emerson Bearing Boston’s 24/7 service and inventory are critical to their operations.

Emerson Bearing provides Split Roller bearings, which allow for rapid bearing replacement especially at difficult to access locations, such as driveshafts. For the Sheave wheels, cranes and tensioner blocks, Emerson Bearing recommends the SL Sheave Wheel bearings because they provide extra high dynamic and static load ratings and come with rubber seals to prevent water and dust intrusion. Additional related products that Emerson Bearing carries include: Sheave Wheel Bearings, Split Spherical Roller Bearings, Craft Split Bearing, Ball Bearings, Roller Bearings, Leaf Chain, V Belts, Hydraulic Cylinders, Pumps, Oil seals and Isolator Seals.

To keep the unloading process from slowing down, Emerson Bearing Boston can provide cut to length Leaf Chain forklift chain on a 24-hour basis. Plus, the company’s worldwide freight relationships better enable them to serve markets around the world – and literally meet a ship at port if necessary to deliver bearings.

According to Steve Katz, the company’s president, “Some of our clients are halfway around the world and they know they can count on us. They have placed their confidence in us and we deliver, whether it’s a large job or a small repair where they may just need oil seals. Accuracy on promised delivery dates is crucial. For customers such as Guam Shipyard, the vessels are scheduled to arrive in port at a certain time and once they pull in, the clock starts. Everything runs on a schedule and there are repercussions for any delays. That’s where we really set ourselves apart from competitors; we’re efficient, cost-effective and reliable.”

To reach Joe Falvey in the Marine division, contact 866-995-8760 or email jfalvey@emersonbearing.com.

The Emerson Bearing Difference

In a proud tradition, the same families that started the company in 1957 keep Emerson Bearing rolling by specializing in bearings for OEM and MRO markets throughout the world. Emerson Bearing’s highly knowledgeable staff, housed in their 23,000 square foot facility provide bearings ranging in size from 3mm to tunnel-boring 15-foot-diameter giants.

Emerson Bearing provides solutions to a variety of industries including: aggregate, concrete, mining, machine tools, electric motor repair, marine, material handling, metal processing, packaging, food processing, paper converting, printing, wind/power generation, recreation, heavy construction, robotics, automation, transportation, wood products, wastewater treatment, pump, compressor and oil field.

Emerson Bearing offers customers a one-stop shopping experience. With an online product catalog with over 3 million bearings; a vast inventory of bearings; worldwide sourcing; a fixed price program; a knowledgeable staff dedicated to delivering; same day shipping and 24/7 service, Emerson Bearing has become the leading provider of bearings to OEM and MRO markets in the U.S. and is the sister company of Action Bearing. Emerson Bearing maintains headquarters at 201 Brighton Ave. Boston, MA. For more information, contact 617-782-1400 or toll free, 800-225-4587, email info@emersonbearing.com or visit www.emersonbearing.com.

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Old Colony Elder Services Outlines the Signs of Dehydration and Shares Recommendations

Diana DiGiorgi, Executive Director

Should dehydration concern elders?

Yes, according to Old Colony Elder Services (OCES), the Brockton based regional elder services agency serving seniors, individuals with disabilities and caregivers throughout greater Brockton and Plymouth County.

“Dehydration is a major cause of elders being hospitalized. Many infections in elders have been linked to dehydration and, if not diagnosed early enough, the mortality rate can be as high as 50 percent. One of the factors that can cause loss of fluids is hot and humid summer weather,” states Diana DiGiorgi, Executive Director of OCES.

Seniors have about 10 percent less fluid content in their bodies than younger adults. When the body doesn’t have enough water and electrolytes to carry out normal functions, dehydration is a health risk. If the body becomes dehydrated, there is a decrease in total blood volume, which causes constriction of blood vessels, resulting in an increase in the heart rate. Without sufficient blood the heart is unable to pump efficiently, resulting in a decrease in the amount of blood to the brain, liver, and kidneys. Left untreated, dehydration will eventually result in failure of multiple organs and ultimately death.

Dehydration can also be caused by side effects from medications such as diuretics and laxatives. Other medical conditions like high blood sugar, heat exhaustion, and sometimes exercising, can cause dehydration. Some elders develop swallowing disorders which will greatly impact their intake of fluid. Some may even decrease their intake of fluid because of the fear of incontinence.

DiGiorgi explained, “The signs of dehydration can be very similar to dementia and Alzheimer’s symptoms, such as confusion, muscle weakness, constipation, sunken eyes, dizziness, pneumonia, low blood pressure and increased heart rate.”

A good way to monitor dehydration of an elder is to monitor his/her body weight on a daily basis. Dehydration is mild if the weight loss is reduced by 2 percent; it is severe if there is a 5 percent (or more) loss of body weight.

OCES shares these recommendations for detecting, avoiding and treating dehydration:

· If an older person shows minor signs of dehydration, provide water and encourage the person to drink it. Also encourage replenishment of electrolytes, found in fruit juices, sports drinks, milk, and many fruits and vegetables, like potatoes and avocados.

· In case of severe dehydration, the person should receive medical help. Some complications of dehydration are kidney failure, coma, shock, electrolyte abnormalities, and other heat related diseases.

· Older adults should drink 8 glasses of water per day. Juices and soda do not count—just plain drinking water. Seniors should also choose foods that have high water content such as fresh fruits, vegetables, watermelon, yogurt, or Jell-O. They should be encouraged to drink often during the day, even though they do not feel thirsty.

· If you believe an elder you know may be at risk for dehydration, give them small amounts of fluid often, write down how much the person drinks and eats, make sure their room is not too hot or cold, and make certain that he/she is wearing the right kind of clothes for the temperature in the room.

Dehydration is a preventable illness that can be very dangerous if not treated.

About OCES
Incorporated in 1974, Old Colony Elder Services is a private, non-profit corporation designated as one of 27 Aging Services Access Points (ASAPs) in the Commonwealth of Massachusetts. OCES offers a number of programs to serve seniors, individuals with disabilities, their families and caregivers such as Family Caregiver Support; Adult Family Care; Supportive Housing; Nutrition; Money Management; Protective Services and Home Care.

OCES serves elders, individuals with disabilities, their families and caregivers in 23 communities in Southeastern Massachusetts: Abington, Avon, Bridgewater, Brockton, Carver, Duxbury, East Bridgewater, Easton, Halifax, Hanover, Hanson, Kingston, Lakeville, Marshfield, Middleboro, Pembroke, Plymouth, Plympton, Rockland, Stoughton, Wareham, West Bridgewater and Whitman.

The organization’s mission is to provide services that support the dignity and independence of elders by helping them maximize their quality of life; live safely and in good health; and, prevent unnecessary or premature institutionalization. For more information call (508) 584-1561 or visit the website at www.oldcolonyelderservices.org.

Old Colony Elder Services Outlines the Signs of Dehydration and Shares RecommendationsRead More