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VoiceNation Celebrates Fourth Anniversary of Live Answering Service

VoiceNation, a preferred call center partner for thousands of businesses nationwide, recently celebrated their fourth anniversary of Live Answering Service. The award-winning answering service took their first 24/7 live answering call on July 4, 2009.

VoiceNation began offering virtual PBX and voicemail services to small businesses and entrepreneurs in 2002. Before long, clients were requesting professional live answering services and in 2009, VoiceNation’s 24/7 call center headquarters opened its doors in Buford. The company provides internet answering service, virtual receptionist services, and answering services for small businesses.

VoiceNation’s unique approach brings a fresh look to the answering service industry, offering clients instant activation, a fully interactive dashboard to manage their account, and other innovative industry firsts.

“Essentially, our 365/24/7 live answering service eliminates the risk of missing a call and losing a customer to the competition. In today’s fast-paced world, most callers will hang up if they reach voicemail and call someone else until they reach a live person. Our live answering service enables our clients to have a highly trained live operator answering their calls any time, day or night,” explained Jay Reeder, president of VoiceNation.

Record Growth

VoiceNation’s 2012 year-end statistics exhibited significant growth in the live answering market. Company revenue doubled, which in effect led to a 300 percent increase in live operator job positions within their US-based call centers.

VoiceNation also reached a significant milestone of 50,000 customers, due in part to their live answering growth within the small business sector.

According to Mr. Reeder, “We anticipate continued growth in our live answering business which means we will continue to hire qualified staff and hold another call center recruitment event later this year.”

About VoiceNation

VoiceNation is America’s telecommunications leader in virtual PBX, voicemail, and innovative live answering solutions. Named “Top Provider in Industry” by PC World, VoiceNation provides live answering services and call center solutions utilizing the latest in proprietary technology to deliver high quality call answering services at the lowest cost to their customers. In this way, VoiceNation enables businesses of all sizes to compete in the marketplace with 24-hour availability that adapts to any situation.

Founded in 2002, VoiceNation is a privately held company that serves more than 40,000 customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. The company also provides qualified non-profit, tax-exempt charities with access to voicemail, faxmail and other specialized communication services at reduced cost through their Care2Call outreach program.

To learn more about VoiceNation, visit http://www.qualityansweringservice.com.

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Lapels Michael Eisner selected for NEFA Board of Directors

HANOVER, MA and FRAMINGHAM, MA…

The New England Franchise Association (NEFA), the trade organization for franchisors and franchisees in the region, recently named Michael Eisner of Lapels Dry Cleaning as a member of its board of directors.

“Having been a member of NEFA for several years, I’m thrilled and honored to be appointed to its board of directors,” said Eisner, who serves as Lapels Dry Cleaning’s franchise director. “We have some impressive individuals on the new board who have experience as franchisors, franchisees and consultants in the industry. I’m looking forward to working with the board and NEFA members to develop programs and events that engage and benefit our Association.”

Eisner joins a board comprised of both franchisors and those who serve the franchise community.  Board members include Bruce Wildes, Acadia Business Advisors, LLC, Cumberland, ME; Chuck Lynch, MaidPro, Boston, MA; Donato Dandreo, Compete Now, Boston, MA; Shirleyann Soltys, Shirleyann Soltys, CPA PC, Woburn, MA; Evan Hackel, Ingage Consulting, Woburn, MA; Kim Woods, Franchise Solutions, Portsmouth, NH; Murray Vetstein, Source4, Brockton, MA; Steve Dubin, PR Works, Kingston, MA; and Suzanne Cummings, Cummings Franchise Law, P.C., Stoneham, MA.

“Michael’s a great addition to our board of directors and a great example of the high caliber of members we have in NEFA,” said NEFA President Murray Vetstein. “With his help, Lapels Dry Cleaning has grown significantly, adding six new Lapels Dry Cleaning franchises in 2013 alone.”

With its corporate headquarters based in Hanover, Mass., Lapels has pioneered its eco-friendly dry cleaning experience for the past 10 years. Using the latest technology in equipment and cleaning solution, Lapels is one of the few dry cleaners in New England able to boast that there is no hazardous waste in their process. Their environmentally-friendly cleaning process has no odor and is gentler on clothes, thus lengthening the life of clothes. At Lapels you can see, feel and smell the difference.

For complete information on the Lapels Dry Cleaning, please visit www.mylapels.com. For information on the NEFA, visit www.NEFranchise.org.

About NEFA
New England Franchise Association (NEFA) is the trade organization for franchisors and franchisees in the region, with over 150 members. The mission of NEFA is to bring franchise executives, franchisees and vendors together to share ideas for success.
Franchising more than ever before, has an unprecedented opportunity to make a major positive impact on the future New England economy. In a 2001-05 study conducted by PriceWaterhouseCoopers on behalf of the International Franchise Association (IFA) found that in New England over 875,000 jobs are a result of franchising, the total output is over 100 Billion dollars a year, and there are over 35,000 franchise establishments in the six New England States.

For more information, please visit the New England Franchise Association via the organization’s website http://www.NEFranchise.org or email to info@NEFranchise.org.

Lapels Dry Cleaning – Environmentally Friendly Cleaners
Each Lapels Dry Cleaning store offers a full slate of services, including: same-day dry cleaning; shirt service; tailoring; shoe repair; wedding gown preservation; suede and leather processing; box storage and fur storage. Lapels Dry Cleaning has stores in: Arizona (Gilbert, Phoenix, Chandler); California (Poway); Colorado (Littleton); Connecticut (Cromwell); Louisiana (Monroe, West Monroe); Massachusetts (Abington, Bedford, Boston, Brighton, Cambridge, Cohasset, Dedham, Easton, Framingham, Franklin, Hanover, Marshfield, Newtonville, Norton, Quincy, Walpole, Westford, Westwood and Wilmington); Missouri (Wildwood); New Jersey (Brick, Freehold and Verona); Ohio (Liberty Township); Oklahoma (Oklahoma City); Pennsylvania (Bloomsburg); Rhode Island (Lincoln); South Carolina (Myrtle Beach, Pawleys Island, Forest Village); and Texas (Arlington, Brownsville). Additional locations coming soon to Austin, TX, Cedar Park, TX, Natick, MA and Needham, MA.

Lapels Dry Cleaning has been ranked in Entrepreneur’s 26th Annual “Franchise 500” as well as Entrepreneur’s “Top 50 New Franchises,” identifying Lapels Dry Cleaning as one of today’s top franchise opportunities. Entrepreneur’s “Franchise 500” is the best and most comprehensive rating of franchises in the world and is based on objective, quantifiable measures of a franchise operation.

Lapels Dry Cleaning corporate offices are located at 962 Washington Street, Hanover, MA 02339.

To learn more about franchise opportunities with Lapels Dry Cleaning, call toll free (866) 695-2735 or email sales@lapelsdrycleaning.com. Additional information and up-to-date company news can also be found on the company’s Web site, www.lapelsdrycleaning.com.

Lapels Michael Eisner selected for NEFA Board of DirectorsRead More

Dawn Patterson, CPA Promoted to Audit Manager at Rodman & Rodman P.C.

Dawn Patterson CPA
Dawn Patterson CPA
Rodman & Rodman, P.C., an independent accounting and tax firm with a specialty practice in clean technology and renewable energy, has recently promoted Dawn Patterson, CPA to Audit Manager.

In her new role as Audit Manager, Ms. Patterson will oversee a variety of compliance matters for both profit and non-profit client organizations. She will also provide tax planning and other accounting services to businesses and continue to position them for growth. Ms. Patterson has been part of the Rodman & Rodman team for 11 years and previously held the position of auditor.

Ms. Patterson holds Bachelor of Science and Master of Science in Accounting degrees from Bryant College in Smithfield, Rhode Island. She is a Certified Public Accountant.

She is a native of New Jersey and resides in Methuen, MA.

For the third consecutive year, Rodman & Rodman was named one of the 100 “Best Accounting Firms to Work For” in Accounting Today.

About Rodman & Rodman P.C.

Founded in 1961 and listed in the Boston Business Journal’s “Top 50 Firms,” Rodman & Rodman, P.C. provides accounting, tax and business services to small and medium-sized companies. The Rodman & Rodman “Green Team” is a specialized green energy and clean technology accounting and tax services practice within Rodman & Rodman, P.C. that serves “green” clients throughout the U.S. The company is Green Business Certified and has been named by “Accounting Today” as one of the “Best Accounting Firms to Work For” in 2010, 2011, and 2012. For more information, email info@rodmancpa.com, visit their website at www.rodmancpa.com or contact (617) 965-5959.

Dawn Patterson, CPA Promoted to Audit Manager at Rodman & Rodman P.C.Read More

Growth spurt continues. Nonotuck Resource Associates, Inc. adds key staff at regional offices in western and central Massachusetts

Victor Boadu of Nonotuck Resource Associates.
Victor Boadu of Nonotuck Resource Associates.

FLORENCE, LEOMINSTER, and GREENFIELD, MA…

For more than 40 years Nonotuck Resource Associates has helped transform the lives of hundreds of people with intellectual and physical disabilities by offering the personalized service of shared living and Adult Family Care. To meet the ever increasing demand from families for these non-traditional, value based services, Nonotuck has added staff at several of its regional offices.

Victor Boadu, RN, a Worcester, MA resident, recently began in Nonotuck’s Leominster office. Boadue received his associate’s degree in nursing from Quinsigamond Community College in 2012. In addition, he holds an LPN degree and has many years of experience in the areas of disability nursing and as a rehab support staff.

Piedad Chaparro, also from Worcester, was recently hired as an AFC Care Manager for Nonotuck’s Leominster office. Chaparro holds a bachelor’s degree in education from Vicente Rocafuerte Laica University in Guayaquil, Ecuador and has more than 10 years’ experience working as a social services coordinator and rehab specialist at Worcester Housing Authority and Community Health Link.

Carrie Coppolletti  was hired as an Assistant Program Director in Nonotuck’s Greenfield office. A graduate of the University of Massachusetts-Amherst with a degree in communications, Coppolletti previously worked for many years as an Instructional Assistant in the Amherst Pelham School District.

“Smart growth is not just a term for constructing cities and town one that’s very applicable to building an organization like Nonotuck. Victor, Piedad and Carrie are all seasoned professionals who have demonstrated the commitment and compassion in previous work experiences to excel as members of the Nonotuck family,” said George Fleischner, executive director of Nonotuck Resource Associates, Inc.

Nonotuck offers Shared Living, Adult Family Care and Day Services for families who choose to care for their loved ones suffering with Alzheimer’s, autism, brain injuries, cancer, muscular dystrophy and other intellectual and physical disabilities at home. Based in Florence, Nonotuck has offices in Central and Western Massachusetts as well as on Boston’s South Shore and on Cape Cod. An office in the Boston area will open later in 2013.

For complete information on Nonotuck Resource Associates, including office locations, you can visit www.nonotuck.com or call Nonotuck’s main office at 413-586-5266 x104.

Caregiving with Love –  Nonotuck Resource Associates, Inc.

Founded in 1972 by a group of parents who had the courage and foresight to seek community care for their loved ones, Nonotuck has since helped transform the lives of hundreds of people with intellectual and physical disabilities by providing the personalized service of Shared Living and Adult Family Care.  Each day Nonotuck addresses the ever increasing demand from families for these non-traditional, value based, in home services with love and care.  If you are interested in finding out more about this unique service and our locations please visit www.nonotuck.com or call 413-586-5256 x 104.

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A new entrée for the main course. Run for Faith expands four-mile course.

The Run for Faith 4-Miler has expanded to 4.58 this year to reduce turnarounds and create more scenic views.

PLYMOUTH, MA…

The third annual Run for Faith 4-miler will be adding a new wrinkle to this year’s race. The course has been expanded to 4.58 miles thanks to the removal of a turnaround in the course at Eel River and the addition of a scenic detour through the woods on Bump Rock Road and Forges Road.

“My wife is the real runner in the family and she’s not a big fan of turnarounds. So, we’re delighted to be able to remove the Eel Circle turnaround from the course and take the course away from road traffic down a private road in a beautiful part of Plymouth,” said Matthew Romboldi, Run for Faith organizer and son of Faith “Marcy” Romboldi, in whose memory the race is held. Faith lost her battle to ovarian cancer in 2010. “We certainly appreciate the generosity of residents on Bump Rock Road and Forges Road for allowing the Run for Faith course to use their street and for the Plymouth Police Department for working with us on this change.”

In expanding the course, Romboldi wanted to enhance the race experience for runners of all skill and experience levels.

Said Romboldi, “At 4.58 miles, you still are at a distance where newer runners and those pushing strollers will want to give it a shot. Yet there’s enough of a challenge for faster runners to embrace the course. Plus, for them most part, you are away from the heavy traffic areas like Route 3A and downtown Plymouth. It’s a quiet and serene run that really captures the beauty of Plymouth, both on the water and inland.”

The third annual Run for Faith 4Miler, which is a gold member in the Bayside Runner Racing Series, will take place on Sunday, August 11 at 8:30 a.m. at historic Plimouth Plantation. The Run for Faith’s 4.58-mile race loop includes spectacular views of Cape Cod Bay, the Eel River and scenic horse farms, as well as unmatched history.

The entry fee is $25 – which will once again go to scholarships for Plymouth high school students, the Dana Farber Cancer Institute, the Plymouth Public Library and other Plymouth charities and non-profits (Last year’s Run for Faith resulted in two $2,500 scholarships for graduating Plymouth North and Plymouth South high school students; The Run for Faith also has contributed $10,000 to Dana Farber’s Yawkey Center for Cancer Care since 2011).

Water stations are plentiful and the event is professionally timed by Spitler Racing Systems. Prizes will go to top finishers, male and female, and awards will be given to top finishers for various age groups, including the Stroller Division.

The Run for Faith is organized by Run for Faith, Inc., which is 501(c)(3) non-profit organization created to commemorate the special life of Faith “Marcy” Romboldi who gave so much of herself to both individuals and the community.

The Run for Faith’s current roster of sponsors includes: Baker’s Auto; Marty’s Buick GMC Isuzu; The East Bay Grille; Mayflower Food & Spirits; Stevens The Florist; RJF Homes; Cape Auto; G&G Silk Screen Embroidery; B&B Auto Body; Dunlap’s Propane; Associated Engineers; Wood’s Seafood; Kingston House of Pizza; Almeida Towing Service; Plimouth Plantation; Davis Carpentry; Dunlap’s Oil; Richard’s Wine & Spirits; Mike Tupper, Welding; and the Lobster Pound. Interested sponsors can contact Matthew Romboldi at 508-400-0751.

To register, please visit www.runforfaithplymouth.org. The registration deadline is midnight on August 8. You can view the course online at http://www.mapmyrun.com/routes/view/42074524.

A new entrée for the main course. Run for Faith expands four-mile course.Read More

Plymouth man pitches in on fight against cancer; throws out first pitch on Pink Night

Matt Romboldi and son Charlie throw out the first pitch for "Pink" night at the Plymouth Pilgrims baseball game to celebrate cancer research. Matt welcomes the community to participate in "Run for Faith" a family oriented road race to raise additional funds for cancer research and set for Sunday, August 11, 8:30 a.m. at Plimouth Plantation.
Matt Romboldi and son Charlie throw out the first pitch for “Pink” night at the Plymouth Pilgrims baseball game to celebrate cancer research. Matt welcomes the community to participate in “Run for Faith” a family oriented road race to raise additional funds for cancer research and set for Sunday, August 11, 8:30 a.m. at Plimouth Plantation.

PLYMOUTH, MA…

For Matthew Romboldi, Plymouth resident and owner of Lombard’s Waste removal, the fight against cancer became personal when he lost his mother Marcy “Faith” Romboldi to ovarian cancer in 2010. With his annual road race, The Run for Faith 4-miler, he’s raised more than $10,000 to fight cancer. So when the Plymouth Pilgrims asked him to throw out the first pitch on Pink Night, a promotion to benefit Jordan Hospital’s Breast Center, it was an offer he could not refuse.

“My mother was all about her faith, her family and helping others and that was long before she had cancer,” said Romboldi before the game. “If she was still with us, she’d be dressed in sitting in the front row, dressed in pink from head to toe and saying a silent prayer that I would reach the catcher’s mitt in the air.”

Pink Night occurred on Thursday, July 18 at the Plymouth Pilgrims game versus the Laconia Muskrats. Forges Field was adorned with a pink rubber on the mound and pink bases. Prior to the game, breast cancer survivors walked the bases—all in an effort to raise breast cancer awareness and the work of the Jordan Hospital Breast Center.

The nationally-accredited Jordan Hospital Breast Center represents a concerted effort across medical, radiological and surgical disciplines at Jordan Hospital to provide the highest quality breast health care. Jordan’s advanced technology and multidisciplinary approach enables them to streamline the process from the time a patient enters the system and an abnormality is detected. The Jordan Breast Center’s goal is to have most diagnoses within five business days.

“The Run for Faith and Jordan Breast Center’s Kayla’s Beat Goes On 5k are the only road races in Plymouth that raise money to treat and fight cancer,” said Romboldi. “By consistently holding fundraisers and awareness events like this, we will hopefully find the cure for all cancers one day.”

The third annual Run for Faith 4Miler, which is a gold member in the Bayside Runner Racing Series, will take place on Sunday, August 11 at 8:30 a.m. at historic Plimouth Plantation. The Run for Faith’s 4.58-mile race loop includes spectacular views of Cape Cod Bay, the Eel River and scenic horse farms, as well as unmatched history.

The entry fee is $25 – which will once again go to scholarships for Plymouth high school students and cancer research (this year’s Run for Faith resulted in two $2,500 scholarships graduating Plymouth North and Plymouth South high school students in addition to the aforementioned $10,000 to Dana Farber’s Yawkey Center for Cancer Care).

Water stations are plentiful and the event is professionally timed by Spitler Racing Systems. Prizes will go to top finishers, male and female, and awards will be given to top finishers for various age groups, including the Stroller Division.

The Run for Faith is organized by Run for Faith, Inc., which is 501(c)(3) non-profit organization created to commemorate the special life of Faith “Marcy” Romboldi who gave so much of herself to both individuals and the community.

The Run for Faith’s current roster of sponsors includes: Baker’s Auto; Marty’s Buick GMC Isuzu; The East Bay Grille; Mayflower Food & Spirits; Stevens The Florist; RJF Homes; Cape Auto; G&G Silk Screen Embroidery; B&B Auto Body; Dunlap’s Propane; Associated Engineers; Wood’s Seafood; Kingston House of Pizza; Almeida Towing Service; Plimouth Plantation; Davis Carpentry; Dunlap’s Oil; Richard’s Wine & Spirits; Mike Tupper, Welding; and the Lobster Pound. Interested sponsors can contact Matthew Romboldi at 508-400-0751.

To register for the Run for Faith, please visit www.runforfaithplymouth.org. The registration deadline is midnight on August 8. You can view the course online at http://www.mapmyrun.com/routes/view/42074524.

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Voice4Nations Collecting School Supply Donations for Local Children in Need

Voice4Nations.org, the non-profit outreach dedicated to empowering individuals to make a difference in the world, is hosting their first annual Operation Give Back: School Supply Drive through August 2nd to collect donations for children living in shelters and those in need of assistance this upcoming school year.

“We are privileged to have the opportunity to help those in need. Through our Operation Give Back: School Supply Drive, we can provide the necessary items to children and families who otherwise would not be able to afford the back-to-school supplies,” explained Jay Reeder, founder of Voice4Nations.

Voice4Nations has partnered with local businesses and supply stores to support the children of Gwinnett Children’s Shelter, North Gwinnett Co-Op, and LAMP Ministries. Since July 8th, Voice4Nations has collected over 150 donated items, including necessities such as backpacks, flash drives, and binders. “We appreciate each and every item donated for these children. It’s inspiring to see our local community come together to support one another,” commented Mr. Reeder.

If you would like to make a charitable donation, please contact Voice4Nations’ Orchestrator, Ashley Pardue at apardue@voice4nations.org or call (678) 318-1300 ext. 107 to arrange a pick up. For more information and a list of school supplies needed, visit http://www.voice4nations.org/school-supply-drive. As an added benefit, all contributions are tax deductible.

About Voice4Nations

A new generation of Voice4Nations.org website has been launched to address the company’s three key initiatives: homelessness, the world’s water crisis and bullying prevention.

Voice4Nations, the non-profit outreach of VoiceNation, acts as a voice for the nations – a voice for those who can’t speak for themselves, like the 50 percent of all children who live in poverty. Voice4Nations’ goal is to create awareness, encourage people to make a difference, and connect them with successful organizations where they can make a contribution directly funding the need. To learn more about Voice4Nations, visit http://www.voice4nations.org.

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Old Colony Elder Services new pet food grant helps elders

Read this great article by Sue Scheible of The Patriot Ledger:
A GOOD AGE: Helping elders feed their pets as well as themselves
http://www.patriotledger.com/lifestyle/50_plus/x997482083/A-GOOD-AGE-Elders-pets-get-help-from-distant-benefactor

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Old Colony Elder Services Offers Diabetes Self-Management Program for Seniors to be held at Duxbury COA

Old Colony Elder Services (OCES), a private, non-profit agency designated as an Aging Services Access Point (ASAP) serving seniors and individuals with disabilities throughout the greater Brockton and Plymouth county areas, will offer a six week “Healthy Eating” Diabetes Self-Management Program at the Duxbury Council on Aging (COA), located at 10 Mayflower Street.

The Healthy Eating Diabetes Self-Management Program will be held on Mondays, 10 a.m. to 12:30 p.m., from July 22 to August 26, 2013. As diabetes affects seniors at a much higher rate than younger adults, the program is geared towards seniors and their caregivers. Dorothy Slack, RN, Wellness Program Manager, and Donna Marie Forand, Outreach and Education Specialist, from OCES, will lead the program.

The Healthy Eating Diabetes Self-Management Program is an evidence-based program developed at Stanford University designed to help individuals develop a greater awareness of their role in disease management. The Healthy Eating program is for the newly diagnosed and talks about the impact of diabetes on their lifestyle. Attendees will learn about common problems with diabetes, reading food labels, enhancing communication, advocating for themselves and creating an action plan.

“The goal of the Healthy Eating Diabetes Self-Management Program is to help people choose healthy eating behaviors they would like to follow and to design strategies for incorporating these behaviors into daily life. Setting weekly goals, making an action plan, giving feedback and sharing are a significant part of each workshop session,” explained Diana DiGiorgi, Executive Director of OCES.

There is no cost to attend this program. Registration is required. To register, contact the Duxbury COA at 781-934-5774.

About OCES

Founded in 1974, OCES serves 20 towns in Plymouth County as well as Avon, Easton and Stoughton. OCES is a private, non-profit organization located in Brockton and designated as one of 27 Aging Services Access Points (ASAPs) in the Commonwealth of Massachusetts. The organization’s mission is to support the independence and dignity of elders and individuals with disabilities by providing essential information and services that promote healthy and safe living.

The agency has 169 employees and operates more than 15 programs serving elders, individuals with disabilities, their families and caregivers. For more information call (508) 584-1561 or visit the website at www.oldcolonyelderservices.org.

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