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VoiceNation’s “Operation Give Back” Makes Children’s Holiday Brighter

L to R - LeeAnna Channell, VoiceNation's Marketing and Video Assistant with Ashley Anderson, Executive Director of SAFFT and Amber Mooney, VoiceNation's Outreach Coordinator.
L to R – LeeAnna Channell, VoiceNation’s Marketing and Video Assistant with Ashley Anderson, Executive Director of SAFFT and Amber Mooney, VoiceNation’s Outreach Coordinator.

VoiceNation, the industry leader in live answering and virtual receptionist services, has made the holidays a bit brighter for dozens of local children.

“Operation Give Back” is the name given to VoiceNation’s outreach effort to help ensure local children living in shelters and those in need of assistance receive gifts this holiday season. The program is in its third consecutive year and a highly sought after volunteer initiative among VoiceNation employees.

VoiceNation president Jay Reeder explains, “It is not only an enormous privilege, but a responsibility to care for those less fortunate. Through Operation Give Back, we have the opportunity to show love and kindness to children in our local community while spreading holiday cheer and good fortunes to the families we’re able to help.”

Like years before, VoiceNation equipped its staff with Operation Give Back profile folders complete with the child’s name; gender; age; holiday wish list; preferences, such as their favorite color, clothing size, favorite activities, and hobbies; as well as funds to purchase the gifts. Between the detailed profile and hype surrounding this initiative, employees are personally drawn and connected to their child in need and purchase gifts with incredible enthusiasm and heart.

“December is a time for giving and as a company, we see the generosity of this initiative reflecting through the actions of our staff. Many go above and beyond to personally provide gifts for these children, who they have never met, but have touched their hearts in a unique and special way,” added Reeder.

VoiceNation donated gifts to Supporting Adoption & Foster Families Together (SAFFT) and Good News At Noon to support a total of 46 children ranging in age from one to 16 years old from 15 families.

“It means a great deal to the parents. They’re so amazed that anonymous donors would provide an avenue for a parent to give their kid Christmas with nothing in return,” said Ashley Anderson, Executive Director of SAFFT.

According to Hannah Parker, Children and Youth Director for Good News At Noon, “The kids are going to feel so special. Operation Give Back is an answer to our prayer for them.”

The gifts, which ranged from bicycles, books and toys to clothing, games and more, were delivered to SAFFT and Good News At Noon on December 17th.

A large part of VoiceNation’s company culture revolves around their Employee Volunteer Program, which encourages staff to give back and get involved by helping others.  Through the program, every staff member has an opportunity to volunteer and work towards a cause they feel passionate about, on a local, national, or global scale.

To learn more about SAFFT, visit http://safft.org/. To learn more about Good News At Noon, visit http://www.goodnewsatnoon.org.

About VoiceNation

VoiceNation is a leading provider of 24-hour live answering services and call center solutions. Named “Top Provider in Industry” by PC World, VoiceNation is positioned as a knowledge leader with innovations in pricing, service, and proprietary open source technology.

Over 50,000 businesses worldwide, including Comedy Central, Delta, Dunkin’ Donuts, Rolls Royce, and StateFarm trust VoiceNation as their professional telephone answering service. Founded in 2002, VoiceNation is a privately-held company that invests heavy emphasis in staff development and community outreach opportunities.

To learn more about VoiceNation, visit http://www.qualityansweringservice.com.

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VoiceNation’s Jay Reeder Honored as a 2014 Highest Rated Telecom CEO

Jay Reeder
Jay Reeder

Jay Reeder, CEO of VoiceNation, the industry leader in live answering and virtual receptionist services, has been named one of “The 20 Highest Rated Telecom CEOs To Work For in 2014” by GetVoIP.com.

GetVoIP.com, an independent provider comparison and shoppers guide offering unbiased consumer reviews, has compiled a list of top 20 decision-makers in the telecommunications industry ranked by the measure of how their employees felt about their leadership. GetVoIP utilized CEO ratings from Glassdoor.com.

Reeder, who according to the guide, has a CEO approval rating of 75 percent, was named number 15 out of the Top 20, earning high ranks from his employees for his dedication to staff training and development, to which a great deal of time and resources are allocated.

VoiceNation’s company culture is one that cultivates a very positive workplace where staff is empowered and leadership and personal growth are promoted. A large part of their culture revolves around their Employee Volunteer Program, which encourages staff to give back and get involved by helping others.  Through the program, every staff member has an opportunity to volunteer on a monthly basis and work towards a cause they feel passionate about, on a local, national, and global scale.

“Employee engagement and satisfaction go hand in hand with customer satisfaction. A strong, positive company culture that supports employees with training and development results in a dedicated and talented team,” explained Jay Reeder, VoiceNation’s president.

To view the Top CEOs, visit http://getvoip.com/blog/2014/10/28/highest-rated-telecom-ceos.

About VoiceNation

VoiceNation is a leading provider of 24-hour live answering services and call center solutions. Named “Top Provider in Industry” by PC World, VoiceNation is positioned as a knowledge leader with innovations in pricing, service, and proprietary open source technology.

Over 50,000 businesses worldwide, including Comedy Central, Delta, Dunkin’ Donuts, Rolls Royce, and StateFarm trust VoiceNation as their professional telephone answering service. Founded in 2002, VoiceNation is a privately-held company that invests heavy emphasis in staff development and community outreach opportunities.

To learn more about VoiceNation, visit http://www.qualityansweringservice.com.

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Good News At Noon Homeless Shelter Receives Donation from Voice4Nations

Adaria and LeeAnna deliver canned goods to Thomas, of Good News at Noon in support of World Homeless Day.
Adaria and LeeAnna deliver canned goods to Thomas, of Good News at Noon in support of World Homeless Day.

In recognition of World Homeless Day, Voice4Nations, the non-profit outreach of virtual phone service company VoiceNation, donated to the food bank of the Good News At Noon homeless shelter which serves the homeless community in Gainesville and Hall County.

The shelter, which is open 365 days a year and serves 55,000 meals a year, is a faith-based community ministry that relies on donations. World Homeless Day, an annual event held on October 10th, raises awareness of homeless peoples’ needs and offers opportunities for local communities to help.  Voice4Nations collected canned goods from their staff and donated them to people in need at Good News At Noon.

Ongoing Outreach

Voice4Nations has made it their initiative to assist the homeless population in any way possible. Every Saturday, their homeless outreach team volunteers at a homeless shelter in downtown Atlanta. The objective is to simply show this population in need that people really do care. Voice4Nations also provides hygiene products, clothing, Internet access so individuals can communicate with family, food, and reading materials to the shelter.

For more information on homelessness and to learn how you can help the homeless crisis, visit http://www.voice4nations.org/homeless.

About Voice4Nations

Voice4Nations, the non-profit outreach of VoiceNation, acts as a voice for the nations – a voice for those who can’t speak for themselves, like the 50 percent of all children who live in poverty.  Voice4Nations’ goal is to create awareness, encourage people to make a difference, and connect them with successful organizations where they can make a contribution directly funding the need.

Voice4Nations.org was launched to address three key initiatives: bullying prevention, the global water crisis, and homelessness. To learn more about Voice4Nations, visit http://voice4nations.org/

 

Good News At Noon Homeless Shelter Receives Donation from Voice4NationsRead More

VoiceNation Answers the Call for Comedy Central

VoiceNation bg-logoVoiceNation, the industry leader in live answering and virtual receptionist services, supported 15,000 calls to the “Atone Phone” hotline number for Comedy Central’s “The Colbert Report” during the Ten Days of Repentance between Rosh Hashanah and Yom Kippur.

For the seventh consecutive year, VoiceNation has been called upon by Comedy Central producers of “The Colbert Report” to provide the hotline.  Stephen Colbert, host of the show, recognizes the Jewish High Holy Days by giving his viewers an opportunity to apologize to him personally by calling the Atone Phone hotline during the Ten Days of Repentance.   The Atone Phone number is 1-888-OOPS-JEW, which is a working toll free number, supported by VoiceNation.

Callers who dial in are greeted by a personal pre-recorded message from Stephen Colbert, asking them to leave their apology to him stating how they have wronged him in the previous year.  A handful of these atonement messages are then aired on the show.

Producers of the show selected VoiceNation for their ability to handle high call volumes associated with TV and radio spots. VoiceNation’s proprietary technology allows the hotline to take thousands of calls and voice messages, and essentially handle 40,000 Colbert fans within a very short time period.

About VoiceNation

VoiceNation is a leading provider of 24-hour live answering services and call center solutions. Named “Top Provider in Industry” by PC World, VoiceNation is positioned as a knowledge leader with innovations in pricing, service, and proprietary open source technology.

Over 50,000 businesses worldwide, including Comedy Central, Delta, Dunkin’ Donuts, Rolls Royce, and StateFarm trust VoiceNation as their professional telephone answering service. Founded in 2002, VoiceNation is a privately-held company that invests heavy emphasis in staff development and community outreach opportunities.

To learn more about VoiceNation, visit http://www.qualityansweringservice.com.

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Voice4Nations’ School Supply Drive Levels the Playing Field for Kids In Need

Voice4Nations school supply drive team Ashley Pardue, Jacob Bruns, Kathy Levister, Jonnie Allen.
Voice4Nations school supply drive team Ashley Pardue, Jacob Bruns, Kathy Levister, Jonnie Allen.

 Voice4Nations, the non-profit outreach of virtual phone service company, VoiceNation, recently held a School Supply Drive to help children in need obtain the necessary, and often expensive, supplies for the new school year.

Hundreds of school supplies, ranging from binders, notebooks and markers to calculators, flash drives and backpacks, were collected to benefit families in need of assistance. Voice4Nations donated the items to LAMP Ministries Inc., Good News at Noon, and Ivy Creek Elementary School for distribution. Voice4Nations was also able to provide school supplies directly to a local family of six who lost their home in a fire just as school was getting back into session.

Voice4Nations received donations from Wal-Mart Supercenter Hamilton Mill, Wal-Mart Supercenter Collins Hill, individuals and families in the community, as well as their own staff.

“There are families in our community who don’t have the resources for purchasing school supplies, which means that the children return to the classroom at a disadvantage because they don’t have the tools they need to succeed. Our goal was to provide the school supply necessities,” explained Jay Reeder, founder of Voice4Nations. “We truly appreciate everyone who contributed to our School Supply Drive and helped make such a positive impact on families within our community.”

View the Voice4Nations School Supply Drive video: http://www.voice4nations.org/content/operation-give-back-school-supply-drive-2014

About Voice4Nations

Voice4Nations, the non-profit outreach of VoiceNation, acts as a voice for the nations – a voice for those who can’t speak for themselves, like the 50 percent of all children who live in poverty.  Voice4Nations’ goal is to create awareness, encourage people to make a difference, and connect them with successful organizations where they can make a contribution directly funding the need.

A new generation of Voice4Nations.org has been launched to address the organization’s three key initiatives: bullying prevention, the global water crisis, and homelessness.

To learn more about Voice4Nations, visit http://voice4nations.org/

Voice4Nations’ School Supply Drive Levels the Playing Field for Kids In NeedRead More

VoiceNation Completes Ivy Creek Beautification Project

VoiceNation staff volunteers for Ivy Creek Beautification Project. Shown left to right - Davonna Bryant, Alisha Timoftica, Kenny Branch, Ashley Pardue, Josh Merriam, Joyce Wilmont, Kathy Levister and JaShauna Jenkins.
VoiceNation staff volunteers for Ivy Creek Beautification Project. Shown left to right – Davonna Bryant, Alisha Timoftica, Kenny Branch, Ashley Pardue, Josh Merriam, Joyce Wilmont, Kathy Levister and JaShauna Jenkins.

VoiceNation, a leading provider of live answering, professional voicemail and virtual PBX services to businesses of all sizes, celebrated Earth Day and Arbor Day by taking on the Ivy Creek Beautification Project.

In an effort to help their neighbors at Ivy Creek Elementary School in Buford, eight staff members from VoiceNation volunteered to spruce up the school’s Butterfly Landscape by weeding, planting new flowers and plants, spreading mulch and more.

“We are so pleased to have the energy and effort VoiceNation has provided,” commented Kimberly Sharp, Media Specialist and Volunteer Coordinator, Ivy Creek Elementary School. “We really have enjoyed the partnership we’ve had with VoiceNation.”

VoiceNation’s Employee Volunteer Program provides their employees with volunteer opportunities and experiences, such as the Ivy Creek Beautification Project, which encourages personal growth while also helping others succeed.

“Our Employee Volunteer Program was established to encourage and empower our staff to give back and get involved by helping others.  Through the program, every staff member has an opportunity to volunteer on a monthly basis and work towards a cause they feel passionate about, on a local, national, and global scale,” noted Jay Reeder, the company’s president.

To view the Ivy Creek Beautification Project, visit VoiceNation’s blog:

http://www.qualityansweringservice.com/yourbusinessvoice/earth-day-beautification-project-ivy-creek-elementary-school

With the purpose of making the world a better place for those in it, VoiceNation works with a variety of local, national and international outreach organizations. The company is committed to supporting businesses, non-profits, and individuals in need.  VoiceNation also has a non-profit outreach, Voice4Nations, which addresses three key initiatives: bullying prevention, the global water crisis, and homelessness.

About VoiceNation

VoiceNation is a leading provider of 24-hour live answering services and call center solutions. Named “Top Provider in Industry” by PC World, VoiceNation is positioned as a knowledge leader with innovations in pricing, service, and proprietary open source technology.

Over 50,000 businesses worldwide, including Comedy Central, Delta, Dunkin’ Donuts, Rolls Royce, and StateFarm trust VoiceNation as their professional telephone answering service. Founded in 2002, VoiceNation is a privately-held company that invests heavy emphasis in staff development and community outreach opportunities.

To learn more about VoiceNation, visit http://www.qualityansweringservice.com.

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Voice4Nations Collecting School Supply Donations for Local Children in Need

Voice4Nations.org, the non-profit outreach dedicated to empowering individuals to make a difference in the world, is hosting their first annual Operation Give Back: School Supply Drive through August 2nd to collect donations for children living in shelters and those in need of assistance this upcoming school year.

“We are privileged to have the opportunity to help those in need. Through our Operation Give Back: School Supply Drive, we can provide the necessary items to children and families who otherwise would not be able to afford the back-to-school supplies,” explained Jay Reeder, founder of Voice4Nations.

Voice4Nations has partnered with local businesses and supply stores to support the children of Gwinnett Children’s Shelter, North Gwinnett Co-Op, and LAMP Ministries. Since July 8th, Voice4Nations has collected over 150 donated items, including necessities such as backpacks, flash drives, and binders. “We appreciate each and every item donated for these children. It’s inspiring to see our local community come together to support one another,” commented Mr. Reeder.

If you would like to make a charitable donation, please contact Voice4Nations’ Orchestrator, Ashley Pardue at apardue@voice4nations.org or call (678) 318-1300 ext. 107 to arrange a pick up. For more information and a list of school supplies needed, visit http://www.voice4nations.org/school-supply-drive. As an added benefit, all contributions are tax deductible.

About Voice4Nations

A new generation of Voice4Nations.org website has been launched to address the company’s three key initiatives: homelessness, the world’s water crisis and bullying prevention.

Voice4Nations, the non-profit outreach of VoiceNation, acts as a voice for the nations – a voice for those who can’t speak for themselves, like the 50 percent of all children who live in poverty. Voice4Nations’ goal is to create awareness, encourage people to make a difference, and connect them with successful organizations where they can make a contribution directly funding the need. To learn more about Voice4Nations, visit http://www.voice4nations.org.

Voice4Nations Collecting School Supply Donations for Local Children in NeedRead More