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VoiceNation Launches Earth Day Contest to Raise Awareness For Environmental Protection

VoiceNation, a telecommunications leader in virtual PBX, voicemail, and innovative business answering services, will hold an Earth Day Contest the week of April 22nd.

VoiceNation’s off-beat, earth-friendly online contest enables customers and the general public to vote for eco-friendly creations, built by their staff members, that demonstrate what he or she thinks is “most innovative”, utilizing salvaged, reusable materials.

On Earth Day, Monday, April 22nd, VoiceNation will unveil a photo gallery of their staff members exhibiting their clever, wacky, and eco-friendly Earth Day projects on their dedicated web page found at http://www.qualityansweringservice.com/contests/earth-day.

Customers and the general public are encouraged to visit the Earth Day Contest web page to vote for the “Most Innovative” project. Voting commences on Monday, April 22nd and ends on Friday, April 26th. One random lucky voter will receive a Grand Prize of a $500 Home Depot gift card, which they can use to “go green” with solar power lighting, rain barrels and more earth friendly products. Home Depot’s Eco-Options Program helps consumers select products that have less of an impact on the environment. Click here to vote!

Winners will be announced on the website and notified by email on Monday, April 29th. VoiceNation will also award winning staff members with first, second and third place prizes.

“At VoiceNation, our purpose is to make the world a better place. Our 2013 Earth Day Contest enables our staff to get involved and support environmental protection by recognizing Earth Day through their innovative and creative projects. ‘Going green’ is something that everyone can work towards. No effort is too small; we can all make a difference,” explained Jay Reeder, president of VoiceNation.

For more information about the Earth Day Contest and to cast a vote during the week of April 22-26, visit VoiceNation’s Earth Day web page at http://www.qualityansweringservice.com/contests/earth-day.

Preserving the Environment

Over the years, VoiceNation has taken a number of steps to demonstrate their dedication to environmental protection including: incorporating a paperless billing system; launching an ambitious recycling program complete with an Employee Recycling Challenge of filling a 50,000 pound bin; switching to energy efficient bulbs; installing motion sensor lighting; purchasing green office supplies and donating computers to homeless shelters to ensure they don’t end up in landfills.

About VoiceNation

VoiceNation is America’s telecommunications leader in virtual PBX, voicemail, and innovative live answering solutions. Named “Top Provider in Industry” by PC World, VoiceNation provides live answering services and call center solutions utilizing the latest in proprietary technology to deliver high quality call answering services at the lowest cost to their customers. In this way, VoiceNation enables businesses of all sizes to compete in the marketplace with 24-hour availability that adapts to any situation.

Founded in 2002, VoiceNation is a privately-held company that serves more than 40,000 customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. The company also provides qualified non-profit, tax-exempt charities with access to voicemail, faxmail and other specialized communication services at reduced cost through their Care2Call outreach program.

To learn more about VoiceNation, visit http://www.qualityansweringservice.com.

VoiceNation Launches Earth Day Contest to Raise Awareness For Environmental ProtectionRead More

VoiceNation Carves Niche in Small Business Sector

VoiceNation, a telecommunications leader in virtual PBX, voicemail, and innovative live answering solutions, has carved a niche in the small business sector and launched a dedicated Small Business Division to specifically cater to this fast growing client base. In addition, VoiceNation recently revamped their answering service for small businesses webpage to be more user-friendly for business owners.

VoiceNation’s Small Business Answering Service division serves a wide variety of small businesses ranging from real estate firms, legal firms, medical and dental practices to general contractors, plumbing/HVAC, restaurants, property management firms, religious organizations and others.

The award-winning answering service provides tailored 24/7 live answering, customer support and help desk solutions for small businesses and their clients. VoiceNation’s trained operators act as receptionists and screen calls, take messages, transfer calls, capture leads and process simple web orders. Since customer service and consumer satisfaction are key to small business success, VoiceNation helps guarantee customer satisfaction by responding to customers in an expeditious manner.

VoiceNation recently reached a significant milestone of 50,000 customers, due in part to their rapid growth within the small business sector. The company is the first to offer Instant Activation, which is especially valuable to small business. Instant Activation enables businesses to choose an answering service plan, complete the online setup wizard, and have a live receptionist answering their calls with their company name within seconds.

“I’ve been a satisfied client of (and cheerleader for) VoiceNation for the last year. I have, and will continue to recommend their services to anyone who can benefit from them,” Stephen Posta of Bema Information Technologies.

According to Pastor Steve Babbitt of Spring Valley Community Church who also utilizes VoiceNation’s small business services, “VoiceNation has ushered our organization into the virtual age. No more hassles with answering machines and fax machines. VoiceNation’s world-class service makes it very easy for even a small organization like mine to be successful at keeping in touch. Thanks VoiceNation.”

To learn more about VoiceNation’s Small Business Answering Service, visit

http://www.qualityansweringservice.com/industries/small-business-answering-service.

About VoiceNation

VoiceNation is America’s telecommunications leader in virtual PBX, voicemail, and innovative live answering solutions. Named “Top Provider in Industry” by PC World, VoiceNation provides live answering services and call center solutions utilizing the latest in proprietary technology to deliver high quality call answering services at the lowest cost to their customers. In this way, VoiceNation enables businesses of all sizes to compete in the marketplace with 24-hour availability that adapts to any situation.

Founded in 2002, VoiceNation is a privately-held company that serves customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. The company also provides qualified non-profit, tax-exempt charities with access to voicemail, faxmail and other specialized communication services at reduced cost through their Care2Call outreach program.

To learn more about VoiceNation, visit http://www.qualityansweringservice.com.

VoiceNation Carves Niche in Small Business SectorRead More

VoiceNation Serves 50,000th Customer

VoiceNation, the fastest growing live answering service in the telecommunications industry, has reached a significant milestone – their 50,000th customer.

The leader in professional answering services has experienced record growth over the past year. With customers ranging from large organizations such as Blue Cross/Blue Shield and Dell to small businesses such as Rick’s Tree Service, VoiceNation’s business answering service has proven to be a valuable part of successful operations.

“This is a significant milestone for us. We go above and beyond to provide superior service to every one of our clients and every one of their callers. We appreciate the fact that our customers have entrusted VoiceNation to help grow their business and act as an integral part of their team,” states Jay Reeder, President of VoiceNation.

VoiceNation is the first in their industry to launch Instant Activation, which enables businesses to choose an answering service plan, complete the online setup wizard, and have a live receptionist answering their calls with their company name within seconds. Instant Activation is especially valuable to small business.

Reeder continued, “Essentially, we provide the necessary tools to help businesses of all sizes stay at the top of their game. When opportunity knocks on our customer’s door, the call is answered.”

Learn more about VoiceNation and view their 50,000th customer video at http://www.qualityansweringservice.com/yourbusinessvoice/voicenation-celebrates-50k-customers.

About VoiceNation

VoiceNation is America’s telecommunications leader in virtual PBX, voicemail, and innovative live answering solutions. Named “Top Provider in Industry” by PC World, VoiceNation provides live answering services and call center solutions utilizing the latest in proprietary technology to deliver high quality call answering services at the lowest cost to their customers. In this way, VoiceNation enables businesses of all sizes to compete in the marketplace with 24-hour availability that adapts to any situation.

Founded in 2002, VoiceNation is a privately-held company that serves more than 40,000 customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. The company also provides qualified non-profit, tax-exempt charities with access to voicemail, faxmail and other specialized communication services at reduced cost through their Care2Call outreach program.

To learn more about VoiceNation, visit http://www.qualityansweringservice.com.

VoiceNation Serves 50,000th CustomerRead More

Graham Taylor of VoiceNation on Atlanta Business Radio

Graham Taylor is Vice President of VoiceNation, America’s telecommunications leader in virtual PBX, voicemail, and innovative live answering solutions. Named “Top Provider in Industry” by PC World, VoiceNation provides live answering services and call center solutions utilizing the latest in proprietary technology to deliver high quality call answering services at the lowest cost to their customers. In this way, VoiceNation enables businesses of all sizes to compete in the marketplace with 24-hour availability that adapts to any situation.

Listen to the interview: http://atlantabusinessradio.businessradiox.com/2013/03/21/the-virtual-hr-director/

Graham Taylor of VoiceNation on Atlanta Business RadioRead More

Record Growth Spurs Recruitment Event

VoiceNation, the fastest growing live answering service in the telecommunications industry, is looking for virtual receptionists and customer service representatives to join their team at VoiceNation’s call center headquarters in Buford, Georgia.

The company is holding a Recruiting Event.

View the full story here:
http://buford.patch.com/announcements/voicenation-holds-recruiting-event-for-live-answering-jobs-on-february-5th-7th

Record Growth Spurs Recruitment EventRead More

U.S. Based Leading Call Center Launches New Website with New “Voice”

VoiceNation, the preferred call center for thousands of businesses nationwide, has unveiled their new logo and comprehensive website at http://www.QualityAnsweringService.com.

Presenting a witty, light-hearted, yet informative “voice”, VoiceNation’s highly sophisticated new website “speaks” to visitors through easy-to-understand solution-based content and entertaining visuals. Visitors can quickly glean information about the company’s innovative solutions, plans and pricing and activate an account online in just minutes. The easily navigable site effectively communicates VoiceNation’s culture, values and purpose while generating a feeling of trust – a key element of the buying decision. Educational videos appear on almost every page and an extensive career section provides job seekers with a clear picture of the company as a whole and the opportunities available. Testimonials from employees as well as customers are sprinkled throughout the site.

The website development team included: Jay Reeder, VoiceNation’s President; Graham Taylor, Vice President; Amanda Ellis, Executive Assistant; Eric Schurke, Director of Operations; Josh Merriam, Web & Graphic Designer; Ashley Pardue, Marketing/PR Coordinator; Joyce Wilmont, Technical Developer and Beth Buffington of The Scribbler’s Pen, Content Producer. Video production team included: Brandon Blackburn, Nigel Joseph, and Jeneen Hammond.

“Our goal was to develop an ‘everything you ever wanted to know about VoiceNation’ website and present it in a simplified, yet sophisticated way. Information is conveyed to the visitor in a way that is similar to that of a guide or a friend making recommendations. Our development and editorial teams did a phenomenal job compiling, organizing and presenting in-depth content about our company and services so that it really engages the visitor,” explained Reeder.

About VoiceNation

VoiceNation is America’s telecommunications leader for virtual PBX, voicemail and innovative Next Generation call centers. Named a “Top Provider in Industry” by PC World, VoiceNation provides 24-hour live answering service and call center solutions utilizing the latest in proprietary technology to deliver high quality call answering services at the lowest cost to their customers. In this way, VoiceNation enables business of all sizes to compete in the marketplace with 24-hour availability that adapts to any situation.

Founded in 2002, VoiceNation is a privately-held company that serves more than 40,000 customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. The company also provides qualified non-profit, tax-exempt charities with access to voicemail, faxmail and other specialized communication services at reduced cost through their Care2Call outreach program.

To learn more about VoiceNation, visit http://www.qualityansweringservice.com.

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U.S. Based Leading Call Center Launches New Website with New “Voice”Read More

Record Growth and a New Vision for VoiceNation

VoiceNation, the industry leader in live answering and virtual receptionist services, has recently released 2012 year-end statistics, which exhibit significant growth. Company revenue increased 75 percent, which in effect led to a 300 percent increase in live operator job positions within their US-based call centers.

These statistics were shared with VoiceNation employees during their End of the Year Banquet, themed “Your Work Matters”. The banquet’s theme reinforced the significant role that VoiceNation employees have and how their work makes an impact on others in the world. At the same time, VoiceNation also unveiled their new vision: “Not to be satisfied as just an industry leader and trailblazer, but to be a knowledge leader that shepherds industries towards creating innovative solutions to business and global challenges.”

Exemplifying this vision, VoiceNation has already begun to take steps towards helping others in the community and making the world a better place. At their End of the Year Banquet, VoiceNation installed informational booths so their employees could learn more about, and potentially participate in, the company’s outreach efforts with the local homeless community and the global clean water initiatives of Voice4Nations.

During the holiday season, VoiceNation’s president Jay Reeder provided each employee with resources to support a child living in a local foster care facility. Each employee was provided with an informational packet for a child, which included the child’s holiday wish list and the funds to purchase gifts.

In the last quarter of 2012, the company launched a recruitment campaign entitled “It’s Your Turn to Answer the Call” geared towards helping those greatly affected by hard economic times. Working with Goodwill of North Georgia Oakwood Career Center, VoiceNation held a tremendously successful Job Fair, where more than 120 job seekers were in attendance. One-third of all applicants interviewed for employment with VoiceNation were scheduled for a second interview.

“At VoiceNation, we want our employees to feel significant, to truly understand that their work matters and has an impact on others in the world. We believe that through a concerted effort, we can positively affect our neighbors – those in our local community and far beyond,” explained Reeder.

About VoiceNation

VoiceNation is America’s telecommunications leader for virtual PBX, voicemail and innovative Next Generation call centers. Named a “Top Provider in Industry” by PC World, VoiceNation provides live answering service and call center solutions utilizing the latest in proprietary technology to deliver high quality call answering services at the lowest cost to their customers. In this way, VoiceNation enables business of all sizes to compete in the marketplace with 24-hour availability that adapts to any situation.

Founded in 2002, VoiceNation is a privately-held company that serves more than 40,000 customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. The company also provides qualified non-profit, tax-exempt charities with access to voicemail, faxmail and other specialized communication services at reduced cost through their Care2Call outreach program.

To learn more about VoiceNation, visit http://www.qualityansweringservice.com.

Record Growth and a New Vision for VoiceNationRead More

VoiceNation Launches “Operation Give Back”

The staff at VoiceNation donated 146 gifts in their “Operation Give Back” program that ensures local children living in shelters or in need of assistance receive gifts this holiday season.

VoiceNation, the industry leader in live answering and virtual receptionist services, has launched Operation Give Back, a program to ensure local children living in shelters and those in need of assistance receive gifts this holiday season.

VoiceNation’s president Jay Reeder provided each of his employees with resources to support a child. Each employee was provided with an informational packet for a child, which included the child’s holiday wish list and the funds to purchase gifts.

VoiceNation donated 146 gifts to four organizations within the local community to support 22 children, ranging in age from 17 months to 16 years old.

“Operation Give Back is our way of making the holidays brighter for children living in shelters and in need of assistance. We consider it an enormous privilege to give to others,” explained Reeder.
About VoiceNation
VoiceNation is America’s telecommunications leader for virtual PBX, voicemail and innovative Next Generation call centers. Named a “Top Provider in Industry” by PC World, VoiceNation provides live answering service and call center solutions utilizing the latest in proprietary technology to deliver high quality call answering services at the lowest cost to their customers. In this way, VoiceNation enables business of all sizes to compete in the marketplace with 24-hour availability that adapts to any situation.

Founded in 2002, VoiceNation is a privately-held company that serves more than 40,000 customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. The company also provides qualified non-profit, tax-exempt charities with access to voicemail, faxmail and other specialized communication services at reduced cost through their Care2Call outreach program.  To learn more about VoiceNation, visit http://www.qualityansweringservice.com.

VoiceNation Launches “Operation Give Back”Read More

Green and Grounded. SelecTech Inc. Unveils New Improved ESD Flooring

SelecTech, Inc., a leader in the manufacture of innovative flooring products from recycled materials, has recently announced their new and improved StaticStop interlocking ESD flooring.

StaticStop ESD flooring tiles are the only ESD products available that have no disclaimers for high-moisture, irregular and problem subfloors. It is the first and only static control flooring system that is “conductive, connected and grounded”™.

SelecTech’s unique and innovative interlocking flooring solution is now even easier to install and does not require messy adhesives, copper foil, underlayments or padding. StaticStop ESD flooring provides a simplified and convenient installation process that translates into less down time for facilities, which further translates into reduced costs and an improved bottom line.

StaticStop ESD flooring is manufactured with a minimum of 20 percent recycled materials, and it is the only conductive flooring of its kind that can contribute to LEED™ points.

“Our StaticStop interlocking ESD floor tiles are more robust and even simpler to install, resulting in a beautiful, seamless finish. Benefits to the customer are high quality, overall savings and the fact that it’s a green product. Our StaticStop ESD tiles are the densest at 7.94mm when compared to our competitor’s 5mm and ours have a built-in underlayment, which is key for a reliable, stable and durable installation,” explained Thomas Ricciardelli, the company’s president.

StaticStop ESD flooring is versatile enough for a variety of static control environments from electronic manufacturing environments to mission critical environments such as Server Rooms and Data Centers; Federal and State Government Operation Centers and PBX, HUB and Call Centers. It is ideal for retailers, commercial buildings, government buildings, food service providers, schools and more. Companies that utilize SelecTech’s StaticStop ESD flooring include GlaxoSmithKline, T-Mobile, Boeing, USPS, Dell, Crestron Electronics, Volvo and the Federal Aviation Administration.

Additionally, a visual such as a company logo or a general pattern from SelecTech’s stock image collection may be printed on StaticStop ESD flooring.

“To give you an example, we cater to a number of retailers that require a logo or pattern on StaticStop ESD flooring and use it in various merchandising areas. It’s also perfect for franchise renovations,” noted Ricciardelli.

To learn more about SelecTech’s StaticStop ESD flooring, visit http://www.staticstop.com.

About SelecTech, Inc.

StaticStop ESD Flooring is a Division of SelecTech, Inc. SelecTech, Inc. was founded in 1993 with the mission of creating valuable products from scrap plastics. The company has become a leader in the manufacture of flooring products from recycled materials and uses one million pounds of recycled materials annually. Their products are made with up to 100 percent recycled content, are 100 percent recyclable and install without adhesives making them some of the “greenest” and most cost-effective flooring products available.

Using state-of-the-art technology and innovative product design, SelecTech created

StaticStop ESD Flooring, which is renowned as the interlocking ESD flooring powerhouse. StaticStop ESD Flooring is the only conductive flooring of its kind that can contribute to LEED™ points.

The unique interlock system allows StaticStop products to be installed at a much lower cost, without adhesives, and without a lot of costly downtime and disruption, which provides significant value to the customer. SelecTech, Inc.
is headquartered at 33 Wales Avenue, Suite F in Avon, MA. For more information about SelecTech, visit www.selectechinc.com.

Green and Grounded. SelecTech Inc. Unveils New Improved ESD FlooringRead More