Unleash the Power of The Press

receptionist

Care2Call Outreach Program A “Home-Run” with Charities

VoiceNation, a full service voice communication solution provider and preferred call center partner for thousands of businesses nationwide, has officially announced their unique Care2Call voice communication solution for non-profit, tax-exempt charities.

VoiceNation’s Care2Call provides free access to voice communications infrastructure that charities need to thrive and make a difference in the lives of others. Charitable organizations with 501(c)3 status may now utilize VoiceNation’s Virtual Voicemail and faxmail free of charge, as well as other specialized communication services at reduced cost (for qualified recipients).

Keeping Charities Connected to Key Sources

Communication is vital when it comes to a charity’s ability to function and grow. From fundraising and media campaigns to networking with federal and state agencies, charities depend on reliable, consistent and high-quality communications daily.

“Charities operate on limited resources. Our Care2Call program gives charities the essential phone infrastructure they need to run as efficiently and effectively as possible. With voicemail and a virtual receptionist, charities no longer have to rely on volunteers or worry about having a full-time staff member available in order to answer important calls,” explained Jay Reeder, the company’s president.

Coverage in an Emergency

Care2Call also ensures that charities will be able to communicate during an emergency or natural disaster as VoiceNation’s system is housed at a secure, offsite location. Communications will not be disrupted if weather or other calamity shuts down normal phone service.

“VoiceNation has been the voice of the nation for my charity The Book Bank Foundation, as well as countless other non profit organizations. It’s critical to share, build and extend opportunities to other hardworking and honorable individuals, groups and organizations,” said Glenn Toby, Chairman & Founder The Book Bank Foundation.

He continued, “I can personally say I have been an eyewitness to the goodwill and care that VoiceNation has given to countless organizations that are philanthropies. Cause marketing and consumer advertising campaigns, but this gift is from the heart and not the pocket.”

To learn more about VoiceNation’s Care2Call, visit http://www.voicenation.com/care2call.shtml

About VoiceNation

VoiceNation is America’s telecommunications leader in virtual PBX, voicemail, and innovative live answering solutions. Named “Top Provider in Industry” by PC World, VoiceNation provides live answering services and call center solutions utilizing the latest in proprietary technology to deliver high quality call answering services at the lowest cost to their customers. In this way, VoiceNation enables businesses of all sizes to compete in the marketplace with 24-hour availability that adapts to any situation.

Founded in 2002, VoiceNation is a privately-held company that serves more than 40,000 customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. The company also provides qualified non-profit, tax-exempt charities with access to voicemail, faxmail and other specialized communication services at reduced cost through their Care2Call outreach program.

To learn more about VoiceNation, visit http://www.voicenation.com.

Care2Call Outreach Program A “Home-Run” with CharitiesRead More

VoiceNation Volunteers, Plants Garden at Gwinnett Children’s Shelter

VoiceNation volunteers plant vegetable garden at Gwinnett Children’s Shelter
VoiceNation, a preferred call center partner for thousands of businesses nationwide, celebrated Arbor Day in a unique way this year.

On April 26th, instead of planting a tree, the VoiceNation employee volunteer team planted a vegetable garden at the Gwinnett Children’s Shelter. The garden provides an opportunity for children residing at the shelter to learn more about the environment and obtain hands-on experience in maintaining, nurturing and harvesting their own food. The children will have a chance to get involved, and gain a sense of responsibility and accomplishment.

Armed with tools, plants and soil, VoiceNation arrived at the shelter with a dedicated team of six: Camille Childers, Caroline Culver, Kathy Levister, Ashley Pardue, and Joyce Wilmont. Sergio Perez of Gwinnett Children’s Shelter also assisted the team. VoiceNation built an 8′ x 4′ planter to house existing watermelon and cantaloupe plants. They also planted tomatoes, cucumbers, strawberries and bell peppers.

“Volunteering gives us the opportunity to have a real impact in our local community; to give back and plant a seed for the future,” noted Jay Reeder, VoiceNation’s president.

Watch VoiceNation’s inspiring video that captures their experience at Gwinnett Children’s Shelter at http://www.qualityansweringservice.com/yourbusinessvoice/voicenation-volunteers-gwinnett-childrens-shelter-arbor-day.

Dedicated to Making a Difference

VoiceNation is dedicated to making a difference in the world. Their purpose,“To make the world a better place for those in it” is exemplified by the steps they take towards changing lives by helping others in the community and around the globe through specific volunteer initiatives.

Emphasizing the point that every action matters in the lives of others, VoiceNation provides a rich work environment and a company culture that encourages staff to get involved and take time to volunteer. In addition to outreach efforts in the local homeless community, VoiceNation gives outreach support to children living in local foster care facilities; recruitment campaigns with Goodwill of North Georgia Oakwood Career Center geared towards helping those greatly affected by hard economic times; and the global clean water initiatives of Voice4Nations.

About VoiceNation

VoiceNation is America’s telecommunications leader in virtual PBX, voicemail, and innovative live answering solutions. Named “Top Provider in Industry” by PC World, VoiceNation provides live answering services and call center solutions utilizing the latest in proprietary technology to deliver high quality call answering services at the lowest cost to their customers. In this way, VoiceNation enables businesses of all sizes to compete in the marketplace with 24-hour availability that adapts to any situation.

Founded in 2002, VoiceNation is a privately-held company that serves more than 40,000 customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. The company also provides qualified non-profit, tax-exempt charities with access to voicemail, faxmail and other specialized communication services at reduced cost through their Care2Call outreach program.

To learn more about VoiceNation, visit http://www.qualityansweringservice.com.

VoiceNation Volunteers, Plants Garden at Gwinnett Children’s ShelterRead More

VoiceNation Helps Real Estate Investors Generate Buyer and Sellers Leads

VoiceNation, the industry leader in virtual PBX, voicemail, and virtual assistant services, was invited to speak at Atlanta REIA’s meeting on the topic of how successful real estate investors leverage automated voicemail systems and live answering specialists to capture leads 24/7.

Eric Schurke, Director of Operations at VoiceNation and special guest speaker at the Atlanta REIA’s North Monthly Meeting, went into detail explaining that VoiceNation’s virtual phone services help investors automatically capture leads 24/7 with websites, voicemail systems, and live operators for a little as $30 a month. “VoiceNation’s Virtual PBX, voicemail and live answering services help real estate investors grow and manage their business by working smarter, not harder,” stated Mr. Schurke. Schurke also communicated marketing strategies and product information, including various ways to automate a business with voicemail systems and live operators, why investors should offer potential customers a 24 hour recorded message, and how to supplement your voicemail service with live answering services.

VoiceNation’s Real Estate Investing Answering Service provides virtual assistants and industry-trained operators to make buying, selling, renovating, and managing multiple properties easier. “Our live answering services give investors 24/7 presence and offer custom solutions for this specific industry,” said Schurke. “VoiceNation’s technology is feature-rich and a popular choice among the most successful real estate investors.”

Due to such peek interest at the Atlanta REIA meeting, VoiceNation has been invited to connect with other REIA events around metro Atlanta and the southeast. VoiceNation’s services are an essential tool for real estate investors nationwide to maximize their leads and return on their investments.

About VoiceNation:

VoiceNation is America’s telecommunications leader in virtual PBX, voicemail, and innovative live answering solutions. Named “Top Provider in Industry” by PC World, VoiceNation provides live answering services and call center solutions utilizing the latest in proprietary technology to deliver high quality call answering services at the lowest cost to their customers. In this way, VoiceNation enables businesses of all sizes to compete in the marketplace with 24-hour availability that adapts to any situation.

Founded in 2002, VoiceNation is a privately-held company that serves more than 40,000 customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. The company also provides qualified non-profit, tax-exempt charities with access to voicemail, faxmail and other specialized communication services at reduced cost through their Care2Call outreach program.

To learn more about VoiceNation, visit http://www.voicenation.com/.

VoiceNation Helps Real Estate Investors Generate Buyer and Sellers LeadsRead More

VoiceNation Launches Earth Day Contest to Raise Awareness For Environmental Protection

VoiceNation, a telecommunications leader in virtual PBX, voicemail, and innovative business answering services, will hold an Earth Day Contest the week of April 22nd.

VoiceNation’s off-beat, earth-friendly online contest enables customers and the general public to vote for eco-friendly creations, built by their staff members, that demonstrate what he or she thinks is “most innovative”, utilizing salvaged, reusable materials.

On Earth Day, Monday, April 22nd, VoiceNation will unveil a photo gallery of their staff members exhibiting their clever, wacky, and eco-friendly Earth Day projects on their dedicated web page found at http://www.qualityansweringservice.com/contests/earth-day.

Customers and the general public are encouraged to visit the Earth Day Contest web page to vote for the “Most Innovative” project. Voting commences on Monday, April 22nd and ends on Friday, April 26th. One random lucky voter will receive a Grand Prize of a $500 Home Depot gift card, which they can use to “go green” with solar power lighting, rain barrels and more earth friendly products. Home Depot’s Eco-Options Program helps consumers select products that have less of an impact on the environment. Click here to vote!

Winners will be announced on the website and notified by email on Monday, April 29th. VoiceNation will also award winning staff members with first, second and third place prizes.

“At VoiceNation, our purpose is to make the world a better place. Our 2013 Earth Day Contest enables our staff to get involved and support environmental protection by recognizing Earth Day through their innovative and creative projects. ‘Going green’ is something that everyone can work towards. No effort is too small; we can all make a difference,” explained Jay Reeder, president of VoiceNation.

For more information about the Earth Day Contest and to cast a vote during the week of April 22-26, visit VoiceNation’s Earth Day web page at http://www.qualityansweringservice.com/contests/earth-day.

Preserving the Environment

Over the years, VoiceNation has taken a number of steps to demonstrate their dedication to environmental protection including: incorporating a paperless billing system; launching an ambitious recycling program complete with an Employee Recycling Challenge of filling a 50,000 pound bin; switching to energy efficient bulbs; installing motion sensor lighting; purchasing green office supplies and donating computers to homeless shelters to ensure they don’t end up in landfills.

About VoiceNation

VoiceNation is America’s telecommunications leader in virtual PBX, voicemail, and innovative live answering solutions. Named “Top Provider in Industry” by PC World, VoiceNation provides live answering services and call center solutions utilizing the latest in proprietary technology to deliver high quality call answering services at the lowest cost to their customers. In this way, VoiceNation enables businesses of all sizes to compete in the marketplace with 24-hour availability that adapts to any situation.

Founded in 2002, VoiceNation is a privately-held company that serves more than 40,000 customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. The company also provides qualified non-profit, tax-exempt charities with access to voicemail, faxmail and other specialized communication services at reduced cost through their Care2Call outreach program.

To learn more about VoiceNation, visit http://www.qualityansweringservice.com.

VoiceNation Launches Earth Day Contest to Raise Awareness For Environmental ProtectionRead More

VoiceNation Carves Niche in Small Business Sector

VoiceNation, a telecommunications leader in virtual PBX, voicemail, and innovative live answering solutions, has carved a niche in the small business sector and launched a dedicated Small Business Division to specifically cater to this fast growing client base. In addition, VoiceNation recently revamped their answering service for small businesses webpage to be more user-friendly for business owners.

VoiceNation’s Small Business Answering Service division serves a wide variety of small businesses ranging from real estate firms, legal firms, medical and dental practices to general contractors, plumbing/HVAC, restaurants, property management firms, religious organizations and others.

The award-winning answering service provides tailored 24/7 live answering, customer support and help desk solutions for small businesses and their clients. VoiceNation’s trained operators act as receptionists and screen calls, take messages, transfer calls, capture leads and process simple web orders. Since customer service and consumer satisfaction are key to small business success, VoiceNation helps guarantee customer satisfaction by responding to customers in an expeditious manner.

VoiceNation recently reached a significant milestone of 50,000 customers, due in part to their rapid growth within the small business sector. The company is the first to offer Instant Activation, which is especially valuable to small business. Instant Activation enables businesses to choose an answering service plan, complete the online setup wizard, and have a live receptionist answering their calls with their company name within seconds.

“I’ve been a satisfied client of (and cheerleader for) VoiceNation for the last year. I have, and will continue to recommend their services to anyone who can benefit from them,” Stephen Posta of Bema Information Technologies.

According to Pastor Steve Babbitt of Spring Valley Community Church who also utilizes VoiceNation’s small business services, “VoiceNation has ushered our organization into the virtual age. No more hassles with answering machines and fax machines. VoiceNation’s world-class service makes it very easy for even a small organization like mine to be successful at keeping in touch. Thanks VoiceNation.”

To learn more about VoiceNation’s Small Business Answering Service, visit

http://www.qualityansweringservice.com/industries/small-business-answering-service.

About VoiceNation

VoiceNation is America’s telecommunications leader in virtual PBX, voicemail, and innovative live answering solutions. Named “Top Provider in Industry” by PC World, VoiceNation provides live answering services and call center solutions utilizing the latest in proprietary technology to deliver high quality call answering services at the lowest cost to their customers. In this way, VoiceNation enables businesses of all sizes to compete in the marketplace with 24-hour availability that adapts to any situation.

Founded in 2002, VoiceNation is a privately-held company that serves customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. The company also provides qualified non-profit, tax-exempt charities with access to voicemail, faxmail and other specialized communication services at reduced cost through their Care2Call outreach program.

To learn more about VoiceNation, visit http://www.qualityansweringservice.com.

VoiceNation Carves Niche in Small Business SectorRead More

VoiceNation Serves 50,000th Customer

VoiceNation, the fastest growing live answering service in the telecommunications industry, has reached a significant milestone – their 50,000th customer.

The leader in professional answering services has experienced record growth over the past year. With customers ranging from large organizations such as Blue Cross/Blue Shield and Dell to small businesses such as Rick’s Tree Service, VoiceNation’s business answering service has proven to be a valuable part of successful operations.

“This is a significant milestone for us. We go above and beyond to provide superior service to every one of our clients and every one of their callers. We appreciate the fact that our customers have entrusted VoiceNation to help grow their business and act as an integral part of their team,” states Jay Reeder, President of VoiceNation.

VoiceNation is the first in their industry to launch Instant Activation, which enables businesses to choose an answering service plan, complete the online setup wizard, and have a live receptionist answering their calls with their company name within seconds. Instant Activation is especially valuable to small business.

Reeder continued, “Essentially, we provide the necessary tools to help businesses of all sizes stay at the top of their game. When opportunity knocks on our customer’s door, the call is answered.”

Learn more about VoiceNation and view their 50,000th customer video at http://www.qualityansweringservice.com/yourbusinessvoice/voicenation-celebrates-50k-customers.

About VoiceNation

VoiceNation is America’s telecommunications leader in virtual PBX, voicemail, and innovative live answering solutions. Named “Top Provider in Industry” by PC World, VoiceNation provides live answering services and call center solutions utilizing the latest in proprietary technology to deliver high quality call answering services at the lowest cost to their customers. In this way, VoiceNation enables businesses of all sizes to compete in the marketplace with 24-hour availability that adapts to any situation.

Founded in 2002, VoiceNation is a privately-held company that serves more than 40,000 customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. The company also provides qualified non-profit, tax-exempt charities with access to voicemail, faxmail and other specialized communication services at reduced cost through their Care2Call outreach program.

To learn more about VoiceNation, visit http://www.qualityansweringservice.com.

VoiceNation Serves 50,000th CustomerRead More

Graham Taylor of VoiceNation on Atlanta Business Radio

Graham Taylor is Vice President of VoiceNation, America’s telecommunications leader in virtual PBX, voicemail, and innovative live answering solutions. Named “Top Provider in Industry” by PC World, VoiceNation provides live answering services and call center solutions utilizing the latest in proprietary technology to deliver high quality call answering services at the lowest cost to their customers. In this way, VoiceNation enables businesses of all sizes to compete in the marketplace with 24-hour availability that adapts to any situation.

Listen to the interview: http://atlantabusinessradio.businessradiox.com/2013/03/21/the-virtual-hr-director/

Graham Taylor of VoiceNation on Atlanta Business RadioRead More

Record Growth Spurs Recruitment Event

VoiceNation, the fastest growing live answering service in the telecommunications industry, is looking for virtual receptionists and customer service representatives to join their team at VoiceNation’s call center headquarters in Buford, Georgia.

The company is holding a Recruiting Event.

View the full story here:
http://buford.patch.com/announcements/voicenation-holds-recruiting-event-for-live-answering-jobs-on-february-5th-7th

Record Growth Spurs Recruitment EventRead More

VoiceNation to Hold Job Fair at Goodwill on November 7th

VoiceNation, the industry leader in live answering and virtual receptionist services, has launched a new recruitment campaign entitled “It’s Your Turn to Answer the Call” and is reaching out to job seekers throughout North Georgia.

VoiceNation will hold a Job Fair at Goodwill of North Georgia Oakwood Career Center located at 3715 Mundy Mill Road on Wednesday, November 7, 2012 from 10:00 a.m. to 2:00 p.m.

VoiceNation is one of the fastest growing answering services in the industry and they are expanding their call center capacity. Through their “It’s Your Turn to Answer the Call” Job Fair, the company is seeking to fulfill Customer Service Representative positions for full and part-time shifts at their Buford offices. VoiceNation’s Customer Service Representatives professionally answer inbound calls for various clients in an upbeat, friendly manner. The job requirements may also entail order taking, event registration, call screening and call transferring for companies from various industries including legal, healthcare and hospitality.

Applicants should bring identification, such as a driver’s license, and a resume.

For more information, visit http://www.qualityansweringservice.com/careers/job-openings.

“We’re working with Goodwill’s Oakwood Career Center to reach out to folks in North Georgia, in particular, to those who have been greatly affected by these hard economic times,” said Jay Reeder, founder and president of VoiceNation.

About Goodwill Industries Oakwood Career Center
Goodwill Industries operates five career centers across North Georgia, some of which are conveniently located in the same space as their stores and donation centers. Goodwill Career Centers offer abundant resources to help job seekers in their employment search. All career centers are open to the general public and equipped with people and resources to help job seekers and micro-business owners. They offer training and have computers with Internet access, fax machines, photocopiers and telephones on-site. To learn more about Goodwill’s Oakwood Career Center, visit their website at http://www.ging.org/find-a-career.aspx.

About VoiceNation
VoiceNation is America’s telecommunications leader for virtual PBX, voicemail and innovative Next Generation call centers. Named a “Top Provider in Industry” by PC World, VoiceNation provides live answering service and call center solutions utilizing the latest in proprietary technology to deliver high quality call answering services at the lowest cost to their customers. In this way, VoiceNation enables business of all sizes to compete in the marketplace with 24-hour availability that adapts to any situation.

Founded in 2002, VoiceNation is a privately-held company that serves more than 40,000 customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. The company also provides qualified non-profit, tax-exempt charities with access to voicemail, faxmail and other specialized communication services at reduced cost through their Care2Call outreach program.

To learn more about VoiceNation, visit http://www.qualityansweringservice.com.

VoiceNation to Hold Job Fair at Goodwill on November 7thRead More