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VoiceNation Answers the Call for Comedy Central

VoiceNation bg-logoVoiceNation, the industry leader in live answering and virtual receptionist services, supported 15,000 calls to the “Atone Phone” hotline number for Comedy Central’s “The Colbert Report” during the Ten Days of Repentance between Rosh Hashanah and Yom Kippur.

For the seventh consecutive year, VoiceNation has been called upon by Comedy Central producers of “The Colbert Report” to provide the hotline.  Stephen Colbert, host of the show, recognizes the Jewish High Holy Days by giving his viewers an opportunity to apologize to him personally by calling the Atone Phone hotline during the Ten Days of Repentance.   The Atone Phone number is 1-888-OOPS-JEW, which is a working toll free number, supported by VoiceNation.

Callers who dial in are greeted by a personal pre-recorded message from Stephen Colbert, asking them to leave their apology to him stating how they have wronged him in the previous year.  A handful of these atonement messages are then aired on the show.

Producers of the show selected VoiceNation for their ability to handle high call volumes associated with TV and radio spots. VoiceNation’s proprietary technology allows the hotline to take thousands of calls and voice messages, and essentially handle 40,000 Colbert fans within a very short time period.

About VoiceNation

VoiceNation is a leading provider of 24-hour live answering services and call center solutions. Named “Top Provider in Industry” by PC World, VoiceNation is positioned as a knowledge leader with innovations in pricing, service, and proprietary open source technology.

Over 50,000 businesses worldwide, including Comedy Central, Delta, Dunkin’ Donuts, Rolls Royce, and StateFarm trust VoiceNation as their professional telephone answering service. Founded in 2002, VoiceNation is a privately-held company that invests heavy emphasis in staff development and community outreach opportunities.

To learn more about VoiceNation, visit http://www.qualityansweringservice.com.

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VoiceNation Completes Ivy Creek Beautification Project

VoiceNation staff volunteers for Ivy Creek Beautification Project. Shown left to right - Davonna Bryant, Alisha Timoftica, Kenny Branch, Ashley Pardue, Josh Merriam, Joyce Wilmont, Kathy Levister and JaShauna Jenkins.
VoiceNation staff volunteers for Ivy Creek Beautification Project. Shown left to right – Davonna Bryant, Alisha Timoftica, Kenny Branch, Ashley Pardue, Josh Merriam, Joyce Wilmont, Kathy Levister and JaShauna Jenkins.

VoiceNation, a leading provider of live answering, professional voicemail and virtual PBX services to businesses of all sizes, celebrated Earth Day and Arbor Day by taking on the Ivy Creek Beautification Project.

In an effort to help their neighbors at Ivy Creek Elementary School in Buford, eight staff members from VoiceNation volunteered to spruce up the school’s Butterfly Landscape by weeding, planting new flowers and plants, spreading mulch and more.

“We are so pleased to have the energy and effort VoiceNation has provided,” commented Kimberly Sharp, Media Specialist and Volunteer Coordinator, Ivy Creek Elementary School. “We really have enjoyed the partnership we’ve had with VoiceNation.”

VoiceNation’s Employee Volunteer Program provides their employees with volunteer opportunities and experiences, such as the Ivy Creek Beautification Project, which encourages personal growth while also helping others succeed.

“Our Employee Volunteer Program was established to encourage and empower our staff to give back and get involved by helping others.  Through the program, every staff member has an opportunity to volunteer on a monthly basis and work towards a cause they feel passionate about, on a local, national, and global scale,” noted Jay Reeder, the company’s president.

To view the Ivy Creek Beautification Project, visit VoiceNation’s blog:

http://www.qualityansweringservice.com/yourbusinessvoice/earth-day-beautification-project-ivy-creek-elementary-school

With the purpose of making the world a better place for those in it, VoiceNation works with a variety of local, national and international outreach organizations. The company is committed to supporting businesses, non-profits, and individuals in need.  VoiceNation also has a non-profit outreach, Voice4Nations, which addresses three key initiatives: bullying prevention, the global water crisis, and homelessness.

About VoiceNation

VoiceNation is a leading provider of 24-hour live answering services and call center solutions. Named “Top Provider in Industry” by PC World, VoiceNation is positioned as a knowledge leader with innovations in pricing, service, and proprietary open source technology.

Over 50,000 businesses worldwide, including Comedy Central, Delta, Dunkin’ Donuts, Rolls Royce, and StateFarm trust VoiceNation as their professional telephone answering service. Founded in 2002, VoiceNation is a privately-held company that invests heavy emphasis in staff development and community outreach opportunities.

To learn more about VoiceNation, visit http://www.qualityansweringservice.com.

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Voice4Nations Launches 2013 Clean Water Campaign

Voice4Nations.org, the non-profit outreach of virtual phone service company, VoiceNation, has kicked off a new 2013 Clean Water Campaign to raise funds to provide clean water to developing nations.

Voice4Nations is continuing their work with charity: water and helping them in their mission of constructing fresh water wells and providing education to those around the world who are without clean drinking water. Voice4Nations’ 2013 Clean Water Campaign fundraiser is an “Ice Cream Challenge”.

More people die from dirty water and poor sanitation than all forms of violence, including war (source: charity: water). It is going to take $20 billion worldwide to provide clean drinking water (source: World Bank). American spends $21.4 billion a year on ice cream (source: International Dairy Foods Association).

The Ice Cream Challenge encourages households to take the same amount they spend on ice cream in a month and contribute it to Voice4Nations’ Ice Cream Challenge at charity: water. In this way, individuals and families can make a huge difference in the lives of many people without access to clean water.

Voice4Nations’ Ice Cream Challenge fundraising efforts from 2012 are being utilized to build wells in Ethiopia and Nepal. According to charity: water, 60 new and rehabilitated hand-dug wells, 79 new and rehabilitated drilled wells, and 11 new and rehabilitated spring protections are underway in Ethiopia. Additionally, 40 large-scale gravity fed water systems and 62 rehabilitated hand-dug wells are underway in the Sinduhili and Chitwan districts of Nepal.

“More than a billion people around the world do not have access to safe drinking water. We want to change that. Our 2013 Clean Water Campaign starts with an Ice Cream Challenge, where 100 percent of all donations directly funds clean water projects in developing nations. Working together, we really can make a difference,” explained Jay Reeder, president of VoiceNation.

To participate in Voice4Nations’ Ice Cream Challenge, visit http://mycharitywater.org/take-the-ice-cream-challenge.

About Voice4Nations
Voice4Nations, the non-profit outreach of VoiceNation, acts as a voice for the nations – a voice for those who can’t speak for themselves, like the 50 percent of all children who live in poverty. Voice4Nations’ goal is to create awareness, encourage people to make a difference, and connect them with successful organizations where they can make a contribution directly funding the need. To learn more about Voice4Nations, visit http://www.voice4nations.org.

About VoiceNation
VoiceNation is America’s telecommunications leader for virtual PBX, voicemail and innovative Next Generation call centers. Named a “Top Provider in Industry” by PC World, VoiceNation provides live answering service and call center solutions utilizing the latest in proprietary technology to deliver high quality call answering services at the lowest cost to their customers. In this way, VoiceNation enables business of all sizes to compete in the marketplace with 24-hour availability that adapts to any situation.

Founded in 2002, VoiceNation is a privately-held company that serves more than 40,000 customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. The company also provides qualified non-profit, tax-exempt charities with access to voicemail, faxmail and other specialized communication services at reduced cost through their Care2Call outreach program.

To learn more about VoiceNation, visit http://www.voicenation.com/.

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U.S. Based Leading Call Center Launches New Website with New “Voice”

VoiceNation, the preferred call center for thousands of businesses nationwide, has unveiled their new logo and comprehensive website at http://www.QualityAnsweringService.com.

Presenting a witty, light-hearted, yet informative “voice”, VoiceNation’s highly sophisticated new website “speaks” to visitors through easy-to-understand solution-based content and entertaining visuals. Visitors can quickly glean information about the company’s innovative solutions, plans and pricing and activate an account online in just minutes. The easily navigable site effectively communicates VoiceNation’s culture, values and purpose while generating a feeling of trust – a key element of the buying decision. Educational videos appear on almost every page and an extensive career section provides job seekers with a clear picture of the company as a whole and the opportunities available. Testimonials from employees as well as customers are sprinkled throughout the site.

The website development team included: Jay Reeder, VoiceNation’s President; Graham Taylor, Vice President; Amanda Ellis, Executive Assistant; Eric Schurke, Director of Operations; Josh Merriam, Web & Graphic Designer; Ashley Pardue, Marketing/PR Coordinator; Joyce Wilmont, Technical Developer and Beth Buffington of The Scribbler’s Pen, Content Producer. Video production team included: Brandon Blackburn, Nigel Joseph, and Jeneen Hammond.

“Our goal was to develop an ‘everything you ever wanted to know about VoiceNation’ website and present it in a simplified, yet sophisticated way. Information is conveyed to the visitor in a way that is similar to that of a guide or a friend making recommendations. Our development and editorial teams did a phenomenal job compiling, organizing and presenting in-depth content about our company and services so that it really engages the visitor,” explained Reeder.

About VoiceNation

VoiceNation is America’s telecommunications leader for virtual PBX, voicemail and innovative Next Generation call centers. Named a “Top Provider in Industry” by PC World, VoiceNation provides 24-hour live answering service and call center solutions utilizing the latest in proprietary technology to deliver high quality call answering services at the lowest cost to their customers. In this way, VoiceNation enables business of all sizes to compete in the marketplace with 24-hour availability that adapts to any situation.

Founded in 2002, VoiceNation is a privately-held company that serves more than 40,000 customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. The company also provides qualified non-profit, tax-exempt charities with access to voicemail, faxmail and other specialized communication services at reduced cost through their Care2Call outreach program.

To learn more about VoiceNation, visit http://www.qualityansweringservice.com.

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VoiceNation to Hold Job Fair at Goodwill on November 7th

VoiceNation, the industry leader in live answering and virtual receptionist services, has launched a new recruitment campaign entitled “It’s Your Turn to Answer the Call” and is reaching out to job seekers throughout North Georgia.

VoiceNation will hold a Job Fair at Goodwill of North Georgia Oakwood Career Center located at 3715 Mundy Mill Road on Wednesday, November 7, 2012 from 10:00 a.m. to 2:00 p.m.

VoiceNation is one of the fastest growing answering services in the industry and they are expanding their call center capacity. Through their “It’s Your Turn to Answer the Call” Job Fair, the company is seeking to fulfill Customer Service Representative positions for full and part-time shifts at their Buford offices. VoiceNation’s Customer Service Representatives professionally answer inbound calls for various clients in an upbeat, friendly manner. The job requirements may also entail order taking, event registration, call screening and call transferring for companies from various industries including legal, healthcare and hospitality.

Applicants should bring identification, such as a driver’s license, and a resume.

For more information, visit http://www.qualityansweringservice.com/careers/job-openings.

“We’re working with Goodwill’s Oakwood Career Center to reach out to folks in North Georgia, in particular, to those who have been greatly affected by these hard economic times,” said Jay Reeder, founder and president of VoiceNation.

About Goodwill Industries Oakwood Career Center
Goodwill Industries operates five career centers across North Georgia, some of which are conveniently located in the same space as their stores and donation centers. Goodwill Career Centers offer abundant resources to help job seekers in their employment search. All career centers are open to the general public and equipped with people and resources to help job seekers and micro-business owners. They offer training and have computers with Internet access, fax machines, photocopiers and telephones on-site. To learn more about Goodwill’s Oakwood Career Center, visit their website at http://www.ging.org/find-a-career.aspx.

About VoiceNation
VoiceNation is America’s telecommunications leader for virtual PBX, voicemail and innovative Next Generation call centers. Named a “Top Provider in Industry” by PC World, VoiceNation provides live answering service and call center solutions utilizing the latest in proprietary technology to deliver high quality call answering services at the lowest cost to their customers. In this way, VoiceNation enables business of all sizes to compete in the marketplace with 24-hour availability that adapts to any situation.

Founded in 2002, VoiceNation is a privately-held company that serves more than 40,000 customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. The company also provides qualified non-profit, tax-exempt charities with access to voicemail, faxmail and other specialized communication services at reduced cost through their Care2Call outreach program.

To learn more about VoiceNation, visit http://www.qualityansweringservice.com.

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