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live answering solutions

VoiceNation Launches Earth Day Contest to Raise Awareness For Environmental Protection

April 15, 2013 //  by admin

VoiceNation, a telecommunications leader in virtual PBX, voicemail, and innovative business answering services, will hold an Earth Day Contest the week of April 22nd.

VoiceNation’s off-beat, earth-friendly online contest enables customers and the general public to vote for eco-friendly creations, built by their staff members, that demonstrate what he or she thinks is “most innovative”, utilizing salvaged, reusable materials.

On Earth Day, Monday, April 22nd, VoiceNation will unveil a photo gallery of their staff members exhibiting their clever, wacky, and eco-friendly Earth Day projects on their dedicated web page found at http://www.qualityansweringservice.com/contests/earth-day.

Customers and the general public are encouraged to visit the Earth Day Contest web page to vote for the “Most Innovative” project. Voting commences on Monday, April 22nd and ends on Friday, April 26th. One random lucky voter will receive a Grand Prize of a $500 Home Depot gift card, which they can use to “go green” with solar power lighting, rain barrels and more earth friendly products. Home Depot’s Eco-Options Program helps consumers select products that have less of an impact on the environment. Click here to vote!

Winners will be announced on the website and notified by email on Monday, April 29th. VoiceNation will also award winning staff members with first, second and third place prizes.

“At VoiceNation, our purpose is to make the world a better place. Our 2013 Earth Day Contest enables our staff to get involved and support environmental protection by recognizing Earth Day through their innovative and creative projects. ‘Going green’ is something that everyone can work towards. No effort is too small; we can all make a difference,” explained Jay Reeder, president of VoiceNation.

For more information about the Earth Day Contest and to cast a vote during the week of April 22-26, visit VoiceNation’s Earth Day web page at http://www.qualityansweringservice.com/contests/earth-day.

Preserving the Environment

Over the years, VoiceNation has taken a number of steps to demonstrate their dedication to environmental protection including: incorporating a paperless billing system; launching an ambitious recycling program complete with an Employee Recycling Challenge of filling a 50,000 pound bin; switching to energy efficient bulbs; installing motion sensor lighting; purchasing green office supplies and donating computers to homeless shelters to ensure they don’t end up in landfills.

About VoiceNation

VoiceNation is America’s telecommunications leader in virtual PBX, voicemail, and innovative live answering solutions. Named “Top Provider in Industry” by PC World, VoiceNation provides live answering services and call center solutions utilizing the latest in proprietary technology to deliver high quality call answering services at the lowest cost to their customers. In this way, VoiceNation enables businesses of all sizes to compete in the marketplace with 24-hour availability that adapts to any situation.

Founded in 2002, VoiceNation is a privately-held company that serves more than 40,000 customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. The company also provides qualified non-profit, tax-exempt charities with access to voicemail, faxmail and other specialized communication services at reduced cost through their Care2Call outreach program.

To learn more about VoiceNation, visit http://www.qualityansweringservice.com.

VoiceNation Launches Earth Day Contest to Raise Awareness For Environmental ProtectionRead More

Category: Client NewsTag: 24/7 answering, answering service, call center, Jay Reeder, live answering solutions, receptionist, small business, telecommunications, virtual PBX, voicemail, VoiceNation

VoiceNation Carves Niche in Small Business Sector

April 9, 2013 //  by admin

VoiceNation, a telecommunications leader in virtual PBX, voicemail, and innovative live answering solutions, has carved a niche in the small business sector and launched a dedicated Small Business Division to specifically cater to this fast growing client base. In addition, VoiceNation recently revamped their answering service for small businesses webpage to be more user-friendly for business owners.

VoiceNation’s Small Business Answering Service division serves a wide variety of small businesses ranging from real estate firms, legal firms, medical and dental practices to general contractors, plumbing/HVAC, restaurants, property management firms, religious organizations and others.

The award-winning answering service provides tailored 24/7 live answering, customer support and help desk solutions for small businesses and their clients. VoiceNation’s trained operators act as receptionists and screen calls, take messages, transfer calls, capture leads and process simple web orders. Since customer service and consumer satisfaction are key to small business success, VoiceNation helps guarantee customer satisfaction by responding to customers in an expeditious manner.

VoiceNation recently reached a significant milestone of 50,000 customers, due in part to their rapid growth within the small business sector. The company is the first to offer Instant Activation, which is especially valuable to small business. Instant Activation enables businesses to choose an answering service plan, complete the online setup wizard, and have a live receptionist answering their calls with their company name within seconds.

“I’ve been a satisfied client of (and cheerleader for) VoiceNation for the last year. I have, and will continue to recommend their services to anyone who can benefit from them,” Stephen Posta of Bema Information Technologies.

According to Pastor Steve Babbitt of Spring Valley Community Church who also utilizes VoiceNation’s small business services, “VoiceNation has ushered our organization into the virtual age. No more hassles with answering machines and fax machines. VoiceNation’s world-class service makes it very easy for even a small organization like mine to be successful at keeping in touch. Thanks VoiceNation.”

To learn more about VoiceNation’s Small Business Answering Service, visit

http://www.qualityansweringservice.com/industries/small-business-answering-service.

About VoiceNation

VoiceNation is America’s telecommunications leader in virtual PBX, voicemail, and innovative live answering solutions. Named “Top Provider in Industry” by PC World, VoiceNation provides live answering services and call center solutions utilizing the latest in proprietary technology to deliver high quality call answering services at the lowest cost to their customers. In this way, VoiceNation enables businesses of all sizes to compete in the marketplace with 24-hour availability that adapts to any situation.

Founded in 2002, VoiceNation is a privately-held company that serves customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. The company also provides qualified non-profit, tax-exempt charities with access to voicemail, faxmail and other specialized communication services at reduced cost through their Care2Call outreach program.

To learn more about VoiceNation, visit http://www.qualityansweringservice.com.

VoiceNation Carves Niche in Small Business SectorRead More

Category: Client NewsTag: 24/7 answering, answering service, call center, dental office, doctors office, General Contractor, inn, Jay Reeder, live answering solutions, management, medical practice, motel, practice management, real estate office, receptionist, small business, telecommunications, travel agent, veterinary, virtual PBX, voicemail, VoiceNation

VoiceNation Serves 50,000th Customer

March 26, 2013 //  by admin

VoiceNation, the fastest growing live answering service in the telecommunications industry, has reached a significant milestone – their 50,000th customer.

The leader in professional answering services has experienced record growth over the past year. With customers ranging from large organizations such as Blue Cross/Blue Shield and Dell to small businesses such as Rick’s Tree Service, VoiceNation’s business answering service has proven to be a valuable part of successful operations.

“This is a significant milestone for us. We go above and beyond to provide superior service to every one of our clients and every one of their callers. We appreciate the fact that our customers have entrusted VoiceNation to help grow their business and act as an integral part of their team,” states Jay Reeder, President of VoiceNation.

VoiceNation is the first in their industry to launch Instant Activation, which enables businesses to choose an answering service plan, complete the online setup wizard, and have a live receptionist answering their calls with their company name within seconds. Instant Activation is especially valuable to small business.

Reeder continued, “Essentially, we provide the necessary tools to help businesses of all sizes stay at the top of their game. When opportunity knocks on our customer’s door, the call is answered.”

Learn more about VoiceNation and view their 50,000th customer video at http://www.qualityansweringservice.com/yourbusinessvoice/voicenation-celebrates-50k-customers.

About VoiceNation

VoiceNation is America’s telecommunications leader in virtual PBX, voicemail, and innovative live answering solutions. Named “Top Provider in Industry” by PC World, VoiceNation provides live answering services and call center solutions utilizing the latest in proprietary technology to deliver high quality call answering services at the lowest cost to their customers. In this way, VoiceNation enables businesses of all sizes to compete in the marketplace with 24-hour availability that adapts to any situation.

Founded in 2002, VoiceNation is a privately-held company that serves more than 40,000 customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. The company also provides qualified non-profit, tax-exempt charities with access to voicemail, faxmail and other specialized communication services at reduced cost through their Care2Call outreach program.

To learn more about VoiceNation, visit http://www.qualityansweringservice.com.

VoiceNation Serves 50,000th CustomerRead More

Category: Client NewsTag: 24/7 answering, call center, instant activation, Jay Reeder, live answering solutions, milestone, receptionist, small business, telecommunications, virtual PBX, voicemail, VoiceNation

Graham Taylor of VoiceNation on Atlanta Business Radio

March 21, 2013 //  by admin

Graham Taylor is Vice President of VoiceNation, America’s telecommunications leader in virtual PBX, voicemail, and innovative live answering solutions. Named “Top Provider in Industry” by PC World, VoiceNation provides live answering services and call center solutions utilizing the latest in proprietary technology to deliver high quality call answering services at the lowest cost to their customers. In this way, VoiceNation enables businesses of all sizes to compete in the marketplace with 24-hour availability that adapts to any situation.

Listen to the interview: http://atlantabusinessradio.businessradiox.com/2013/03/21/the-virtual-hr-director/

Graham Taylor of VoiceNation on Atlanta Business RadioRead More

Category: Client NewsTag: 24/7 answering, answering service, Atlanta Business Radio, call center, e, Graham Taylor, instant activation, Jay Reeder, live answering solutions, receptionist, small business, telecommunications, virtual PBX, Voice4Nations, voicemail, VoiceNation

Record Growth Spurs Recruitment Event

February 4, 2013 //  by admin

VoiceNation, the fastest growing live answering service in the telecommunications industry, is looking for virtual receptionists and customer service representatives to join their team at VoiceNation’s call center headquarters in Buford, Georgia.

The company is holding a Recruiting Event.

View the full story here:
http://buford.patch.com/announcements/voicenation-holds-recruiting-event-for-live-answering-jobs-on-february-5th-7th

Record Growth Spurs Recruitment EventRead More

Category: Client NewsTag: 24/7 answering, answering service, call center, Jay Reeder, live answering solutions, receptionist, small business, telecommunications, virtual PBX, voicemail, VoiceNation

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