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Summer Growth Spurt – Buford Call Center Giant Expands their Team

Jay Reeder, president
Jay Reeder, president

VoiceNation, a preferred call center partner for thousands of businesses nationwide, has experienced significant growth and will be expanding the number of staff in their call center and on their corporate team.

VoiceNation currently employs 74 people and will be hiring at least another 10 Customer Service Representatives for their call center headquarters in Buford, Georgia. The company’s corporate team is also hiring a Staff Support Administrative Assistant after recently bringing their Staff Development Trainer, Culture Coach, IT Network Specialist, and Outreach Assistant on board.

VoiceNation’s company culture is one that cultivates a very positive workplace where staff is empowered and leadership and personal growth are promoted. A large part of their culture revolves around their Employee Volunteer Program, which encourages staff to give back and get involved by helping others.  Through the program, every staff member has an opportunity to volunteer on a monthly basis and work towards a cause they feel passionate about, on a local, national, and global scale.

“We go above and beyond to provide superior service to every one of our clients. But, what really makes it all come together is our dedicated and talented team. Employee engagement and satisfaction go hand in hand with customer satisfaction. A strong, positive company culture that supports employees is key,” explained Jay Reeder, VoiceNation’s president.

For more information about call center jobs available at VoiceNation, visit http://www.qualityansweringservice.com/careers/job-openings.

Employee Volunteer Program

VoiceNation’s Employee Volunteer Program provides their employees with volunteer opportunities and experiences, which encourages personal growth while also helping others succeed.

With the purpose of making the world a better place for those in it, VoiceNation works with a variety of local, national and international outreach organizations. The company is committed to supporting businesses, non-profits, and individuals in need.  VoiceNation also has non-profit outreach, Voice4Nations, which addresses three key initiatives: bullying prevention, the global water crisis, and homelessness. In addition, VoiceNation has partnered with groundbreaking organization Georgia CALLS to help formerly incarcerated individuals ease the transition back into society through a paid work experience and critical job/life skills training.

About VoiceNation

VoiceNation is a leading provider of 24-hour live answering services and call center solutions. Named “Top Provider in Industry” by PC World, VoiceNation is positioned as a knowledge leader with innovations in pricing, service, and proprietary open source technology.

Over 50,000 businesses worldwide, including Comedy Central, Delta, Dunkin’ Donuts, Rolls Royce, and StateFarm trust VoiceNation as their professional telephone answering service. Founded in 2002, VoiceNation is a privately-held company that invests heavy emphasis in staff development and community outreach opportunities. To learn more about VoiceNation, visit http://www.qualityansweringservice.com.

About Voice4Nations

Voice4Nations, the non-profit outreach of VoiceNation, acts as a voice for the nations – a voice for those who can’t speak for themselves, like the 50 percent of all children who live in poverty.  Voice4Nations’ goal is to create awareness, encourage people to make a difference, and connect them with successful organizations where they can make a contribution directly funding the need.

A new generation of Voice4Nations.org has been launched to address the organization’s three key initiatives: bullying prevention, the global watercrisis, and homelessness. To learn more about Voice4Nations, visit http://voice4nations.org/.

About Georgia CALLS

Located in Buford, GA, Georgia CALLS, Georgia Center For Abundant Living Life Skills, is a faith-based 501(c)3 organization created to ease the transition from incarceration back into a productive, healthy routine in the community. Utilizing a powerful combination of paid work experience in the call center and usable job/life skills training, participants in the Georgia CALLS program learn to build strong character, explore their own entrepreneurial desires and in turn give back to their own communities. Georgia CALLS employs an evidence-based approach, applied to meet the needs of the participants on several crucial levels, which dramatically reduces recidivism.

For more information about Georgia CALLS, visit http://gacalls.org/.

 

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Voice4Nations’ Ice Cream Challenge Raises Money For Clean Water

v4n-summer-freeze-web large Voice4Nations.org, the non-profit outreach of virtual phone service company, VoiceNation, has kicked off their new Ice Cream Challenge Campaign, the “Summer Freeze”, which encourages folks to donate their ice cream money to help raise funds for clean water in developing nations.

According to the International Dairy Foods Association, Americans spend tens of billions of dollars a year on ice cream.  For the amount the average American household spends on ice cream every month, that same amount could provide clean drinking water for a year to someone without it.

Through Voice4Nations’ new summer giving campaign, individuals and families can contribute to the Ice Cream Challenge, “Summer Freeze” Campaign on charity: water.org, in an effort to help save lives and rid diseases in developing nations.

So far this year, Voice4Nations has raised over $1100, which will provide clean water for at least 55 people.

According to Jay Reeder, Voice4Nations’ Executive Director, “Essentially, the ice cream money in your pocket can help eliminate the majority of the world’s illnesses.  Clean water is a basic necessity for healthy living and we challenge you to join us in this worthy cause.”

To show your support and accept the Ice Cream Challenge, “Summer Freeze”, visit http://voice4nations.org/get-involved.

About Voice4Nations

Voice4Nations, the non-profit outreach of VoiceNation, acts as a voice for the nations – a voice for those who can’t speak for themselves, like the 50 percent of all children who live in poverty.  Voice4Nations’ goal is to create awareness, encourage people to make a difference, and connect them with successful organizations where they can make a contribution directly funding the need.

A new generation of Voice4Nations.org has been launched to address the organization’s three key initiatives: bullying prevention, the global water crisis, and homelessness.

To learn more about Voice4Nations, visit http://voice4nations.org/

 

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Virtual Phone Service Provider VoiceNation Launches New Website

VoiceNation, a leading provider of live answering, professional voicemail and virtual PBX services to businesses of all sizes, has recently launched a new generation of their website, VoiceNation.com.  The new site unifies VoiceNation’s online presence through brand consistency and has an eye-catching modern, clean look.

Designed with the consumer in mind, visitors to the site will enjoy a number of improvements including easier navigation with multi-level menus and a sleeker visual design, which gets users to the content faster.  It is now easier than ever to contact a salesperson via VoiceNation’s highly visible click, chat or call options.

VoiceNation’s new site has a responsive design that is optimized for all devices and flexes to fit a user’s device with lightning-fast page load times.

“Site visitors can learn about our services, place their order online and have their virtual phone service up and running in minutes,” noted Jay Reeder, the company’s president.

He continued, “The new site’s future-ready architecture will allow us to expand more rapidly than our previous site did.  Overall, we’re very pleased with the end result.”

And with the addition of creative web videos, all produced in-house, users get an inside look at the company’s unique products, services, culture, and desire to give back.

The website development team included: Jay Reeder; Graham Taylor, Vice President; Amanda Ellis, Executive Assistant; Eric Schurke, Director of Operations; Josh Merriam, Web & Graphic Designer; Ashley Pardue, Marketing Director, and Joyce Wilmont, Technical Developer.

About VoiceNation

VoiceNation is a leading virtual PBX, voicemail, and innovative live answering service provider. Named “Top Provider in Industry” by PC World, the company’s cloud-based virtual phone services offer all the features of a physical PBX at a fraction of the cost or complexity of traditional technology. VoiceNation enables businesses of all sizes to compete in the marketplace as a Fortune 500 company on a small business budget with 24-hour presence management.

Founded in 2002, VoiceNation is a privately-held company that serves more than 50,000 customers including Comedy Central, Delta, Dunkin’ Donuts, Rolls Royce, and StateFarm. The company also provides qualified non-profit, tax-exempt charities with access to voicemail, faxmail and other specialized communication services at reduced cost through their Care2Call outreach program.

To learn more about VoiceNation, visit http://www.voicenation.com/.

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Conductive Flooring Powerhouse SelecTech Inc. Passes Independent Test with Flying Colors

SelecTech, Inc., a leader in the manufacture of innovative flooring products from recycled materials, has recently announced that their signature commercial and industrial static control flooring systems have tested to be the “best in class”.

In a recent scientific test study conducted by a renowned, independent static control consulting firm, SelecTech, Inc.’s SelecTile ESD and FreeStyle ESD commercial and industrial flooring systems passed resistance flooring/footwear tests with flying colors.

SelecTile ESD and FreeStyle ESD flooring systems exceeded requirements for grounding personnel and ensuring minimal voltage during walking on static control flooring, particularly in environments of extreme sensitivity. With a maximum walking voltage level result of seven volts, SelecTech’s SelecTile ESD and FreeStyle ESD are well under the 100 volts desired by companies handling ESD sensitive devices.

“These independent test results conducted by one of the most prestigious independent consulting firms, provides us with conclusive scientific evidence that our product exceeds the standards required for walking voltage levels in ESD sensitive environments,” explained Thomas Ricciardelli, the company’s president.

“Conductive, Connected and Grounded”™

StaticStop ESD and FreeStyle ESD flooring solutions are versatile enough for a variety of static control environments from electronic manufacturing environments to mission critical environments such as Server Rooms and Data Centers; Federal and State Government Operation Centers and PBX, HUB and Call Centers. Both are ideal for retailers, commercial buildings, government buildings, health care facilities, food service providers, schools and more. Companies that utilize SelecTech’s StaticStop ESD and FreeStyle ESD flooring include GlaxoSmithKline, T-Mobile, Boeing, USPS, Dell, Crestron Electronics, Volvo and the Federal Aviation Administration.

SelecTech’s unique and innovative StaticStop ESD and FreeStyle ESD interlocking flooring solutions are easy to install and do not require messy adhesives, copper foil, underlayments or padding. Both ESD flooring systems provide a simplified and convenient installation process that translates into less down time for facilities, which further translates into reduced costs and an improved bottom line.

To learn more about SelecTech’s StaticStop ESD and FreeStyle ESD flooring, visit http://www.selectech.com.

About SelecTech, Inc.

SelecTech, Inc. was founded in 1993 with the mission of creating valuable products from scrap plastics. The company has become a leader in the manufacture of flooring products from recycled materials and uses one million pounds of recycled materials annually. Their products are made with up to 100 percent recycled content, are 100 percent recyclable and installed without adhesives making them some of the “greenest” and most cost-effective flooring products available. The unique interlock system on SelecTech’s flooring products enable them to be installed at a much lower cost, without a lot of costly downtime, which provides significant value to customers.

Using state-of-the-art technology and innovative product design, SelecTech created the top performing Place N’ Go residential flooring products, which are available at Home Depot. They are also the creators of the renowned commercial and industrial FreeStyle, FreeStyle ESD and StaticStop ESD flooring lines.

SelecTech is a vendor partner of Health Care Institute, an International Facility Management Association (IFMA) alliance partner.

The company is headquartered at 33 Wales Avenue, Suite F in Avon, MA. For more information about SelecTech, visit http://www.selectechinc.com.

Conductive Flooring Powerhouse SelecTech Inc. Passes Independent Test with Flying ColorsRead More