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Evan Hackel

New Franchise Operations Performance Summit (OPS), the only franchise executive conference dedicated to operations performance excellence, announced for Dec. 4-5 in Atlanta, Georgia.

Bob Gappa of Management 2000 will be a keynote speaker at Franchise OPS, December 4-5, in Atlanta, GA.

WOBURN, MA and ATLANTA, GEORGIA…

The influence of new technologies like handheld devices and social media has had a staggering effect on business and, for that matter, our everyday lives for the better part of the last decade. Yet in the franchise industry, franchisors have been relatively slow in employing these technologies to improve operations, particularly with regard to the role of the Franchise Consultant. That’s one of many topics to be addressed at Franchise Operations Performance Summit (OPS), set for December 4-5 in Atlanta, Georgia.

“Technology and new applications have dramatically improved how franchisors work and communicate with franchisees. In terms of franchise operations, however, we’ve only scratched the surface,” said Evan Hackel, founder of Ingage Consulting and one of the keynote speakers for the December Franchise OPS, to be held at the Centennial Hotel in downtown Atlanta. “We covered some Web 2.0 technology applications in previous OPS sessions. The Atlanta OPS will specifically target how modern technology can greatly enhance the Franchise Consultant role to improve service and performance.”

In addition to covering new material, this Franchise OPS will also feature several new franchise experts on its roster of speakers, including Bob Gappa, founder of Management 2000. Over the past 31 years, Gappa and Management 2000 have worked with more than 950 franchises, providing strategic insights and recommendations for those organizations to address critical business challenges and capitalize on new opportunities.

“Anybody who’s anybody in the franchising world either knows Bob Gappa or knows about him,” said Hackel.

In addition to Hackel and Gappa, other Franchise OPS speakers include: Deb Binder of Ingage Consulting, Rupert M. Barkoff of Kilpatrick, Townsend and Stockton; Keith Gerson of FranConnect; Eric Stites of Franchise Business Review; Stacey Ruth of Actio Marketing; Barth Getto of BizUnite; Mindy Golde of Listen360; and Matt Talbot of GoSpotCheck.

Topics to be covered at Franchise OPS include:

  • Technology for Field Consultants
  • Benchmarking
  • The Field Consultant of the Future
  • Better Onboarding
  • FDD Item 19 – How to Do It Right

Said Adam Marmelstein, COO, Brightway Insurance of Franchise OPS, “Even if you know a great deal about many topics, you don’t. Come and learn more about what you don’t know so you can take the first or fiftieth step down the path to success.”

In addition to the educational benefits, roundtable discussions and networking opportunities with C-level franchise executives, the Franchise OPS offers the added bonus of being approved for 300 CFE credits by the International Franchise Association.

“With a lot of conferences, you come away with good ideas and make some good connections but because you get that information on the fly, it’s not as easy to implement when you get back to the home office,“ said Hackel. “With Franchise OPS, each attendee will be able to take actionable items back with them to help improve their franchise operations.”

Interested parties can register for the Franchise OPS before November 3 for $599. After that, the fee increases to $699.

Added Hackel, “Those interested in attending should register early. The previous OPS in Denver sold out before the early bird special and something tells me that with our agenda and roster of speakers, the same will be true in Atlanta.”

Franchise OPS is sponsored by FranConnect, Franchise Business Review, Kilpatrick Townsend and Stockton; Actio Marketing, BizUnite, Ingage Consulting, Listen360, Management 2000 and Go/Spot Check. For complete information on Franchise OPS, please visit http://www.franchiseoperationssummit.com.

About Ingage Consulting

Ingage Consulting is a management consulting firm that works with franchisors and franchisees to improve the franchise organization’s culture which in turn increases sales and satisfaction; improves growth and retention and boosts loyalty and profits. Ingage Consulting provides solutions that drive the cooperation, commitment, passion and loyalty of both franchisors and franchisees.  The company helps solve the problems of franchise organizations by offering services that range from partnership creation and vibrant intranet community creation to trust building, improved communication and strategic planning.  After a thorough assessment, Ingage Consulting devises solutions to a franchise organization’s challenges. These solutions may include the development of methods that maximize collaboration among franchisees/licensees or the development of a clear strategy and execution plan for change which is customized to meet organizational objectives.

Evan Hackel, Ingage founder and management expert has more than two decades of experience in best practices, turnaround strategies and team dynamics.  He is often engaged to analyze franchise businesses, provide recommendations and facilitate strategic planning.  He is a member of the International Franchise Association and New England Franchise Association.

Ingage Consulting is located at 400 Trade Center, Suite 5900 in Woburn, MA.  For more information, contact (781) 569-5900 or visit the website www.ingage.net.

New Franchise Operations Performance Summit (OPS), the only franchise executive conference dedicated to operations performance excellence, announced for Dec. 4-5 in Atlanta, Georgia.Read More

2012 Franchise Operations Performance Summit (OPS) receives rave reviews from C-level franchise operations execs.

Eric Stites
Eric Stites of Franchise Business Review

WOBURN, MA and DENVER, COLORADO…

What makes a successful conference? From the organizer’s perspective, a sellout is a good start. In fact, it’s a great start. Yet as organizers of the recently held Franchise Operations Performance Summit (OPS), the only franchise executive conference dedicated to operations performance excellence, will tell you, it’s what attendees take away from the event that matters.

“We sold out the OPS in Denver, which is great,” said Evan Hackel, founder of Ingage Consulting and a keynote speaker at Franchise OPS, which took place on July 18 and 19. “What really made this event special is that every single attendee—with the help of franchise operations experts–left with a written out list, which they created, of action items they can implement right away to improve their organization’s operations.”

Said Nancy France, president and CEO of Fast Track Kids, “This was our first Franchise OPS, and we left with several key ideas that we can immediately implement in order to improve our operations. It was a great way to interact with other franchisors as well as knowledgeable speakers.”

Topics covered at Franchise OPS included:

  • Real World Franchise Compliance
  • Impactful, Substantive and Effective Conventions/Conferences 
  • Turning a Survey into a Powerful Management Tool
  • Maximizing the Benefits of an Online University 
  • Supercharging Operational Excellence with Web 2.0 Technology
  • Making the Most of Franchise System Buying Services

While attendees benefitted from all the workshops, “Turning a Survey into a Powerful Management Tool”, hosted by Eric Stites of Franchise Business Review, drew particular interest.

“Surveys can be a great tool to improve communication with the franchisees and show the franchisees the organization is truly listening,” said Stites. “In the workshop at Franchise OPS, we provided attendees some innovative ideas on how to better utilize surveys and give them the tools to put a survey strategy together for their company.”

Stites’ company, Franchise Business Review (FBR), is a market research and consulting company that specializes in franchisee satisfaction and engagement. Stites created the Franchisee Satisfaction Index (FSI), which has quickly become the industry standard for measuring and benchmarking franchisee satisfaction and engagement. FBR has worked with more than 500 leading franchise systems including Action Coaching, Snap-on Tools, FastSigns, Budget Blinds, Church’s Chicken, Firehouse Subs, Home Instead Senior Care, ValPak and many other leading brands.

Other franchise operations experts who conducted workshops at Franchise OPS include: Deb Binder of Ingage Consulting, Stacey Ruth of Actio Marketing, Eric Stites of Franchise Business Review, Keith Gerson of FranConnect, Rupert M. Barkoff of Kilpatrick, Townsend and Stockton, Barth Getto of BizUnite and Bill Gauthier of CCA Global Partners.

“If you want to improve your knowledge about trends in franchise operations, this session is the place. You will learn from experts, and you will learn from your peers,” said Bill Sherman, Chief of People and Processes, ConciER FSED Franchising.

In addition to the educational benefits, roundtable discussions and networking opportunities with C-level franchise executives, the Franchise OPS offers the added bonus of being approved for 300 CFE credits by the International Franchise Association. A future Franchise OPS session is being scheduled for __ in Atlanta, Georgia.

Franchise OPS was sponsored by Franchise Business Review, Kilpatrick Townsend, Actio Marketing, BizUnite and Ingage Consulting. For complete information on Franchise OPS, including announcements on future Franchise OPS conferences, please visit http://www.franchiseoperationssummit.com.

About Ingage Consulting

Ingage Consulting is a management consulting firm that works with cooperatives and cooperative councils and leadership to improve the organization’s culture which in turn increases sales and satisfaction; improves growth and retention and boosts loyalty and profits.

Ingage Consulting provides solutions that drive the cooperation, commitment, passion and loyalty of cooperative members.  They offer unique services that help solve the problems of cooperatives in a number of ways.  Working closely with clients, the Ingage Consulting team quickly and thoughtfully assesses, understands and devises solutions to a cooperative organization’s challenges.  Leaders come away with ideas for improvement, including methods for maximizing collaboration among co-op members and a clear strategy and execution plan for change, customized to meet organizational objectives.  Ingage Consulting’s proven techniques to increase collaboration brings about greater productivity and success on many levels. In short, Ingage Consulting makes cooperatives more successful.

Ingage Consulting is located at 400 Trade Center, Suite 5900 in Woburn, MA.  For more information, contact (781) 569-5900 or visit the website www.ingage.net.

2012 Franchise Operations Performance Summit (OPS) receives rave reviews from C-level franchise operations execs.Read More

Operating at full capacity. 2012 Franchise Operations Performance Summit (OPS), to be held July 18-19 in Denver, CO, sells out.

Evan Hackel
Evan Hackel of Ingage Consulting will be a featured speaker at Franchise OPS, July 18 & 19 at the Westin Hotel in Denver, CO

DENVER, COLORADO…

The Franchise Operations Performance Summit (OPS), the only franchise executive conference dedicated to performance operations excellence, recently announced the July 18-19 event was a sellout.

“Clearly we’re thrilled with the response to this year’s Franchise OPS in Denver. One of the thoughts in putting together this year’s OPS and the one we held last year in Atlanta is that there is very little out there in terms of conferences for franchise operations executives. The sellout of this session bears that out ,” said Evan Hackel, founder of Ingage Consulting, one of the event’s sponsors. “Fortunately for those who weren’t able to attend this session, we’re planning another session with updated operations material for later in the year.”

To be held at the Westin Hotel in downtown Denver, Franchise OPS includes two days of workshops conducted by a number of franchise operations experts. In addition to Hackel, those franchise operations experts include: Deb Binder of Ingage Consulting, Stacey Ruth of Actio Marketing, Eric Stites of Franchise Business Review, Keith Gerson of FranConnect, Rupert M. Barkoff of Kilpatrick, Townsend and Stockton, Barth Getto of BizUnite and Bill Gauthier of CCA Global Partners.

“The strength of OPS is our roster of speakers. It includes some of the preeminent authorities on franchise operations in the country,” said Hackel. “In addition, we’re going to be covering material that’s critical to franchise operations and attendees will leave with an actual action plan they can begin to implement from Day One of their return to their franchise.”

A sampling of the workshops being held at Franchise OPS includes:

  • Real World Franchise Compliance
  • Impactful, Substantive and Effective Conventions/Conferences 
  • Turning a Survey into a Powerful Management Tool
  • Maximizing the Benefits of an Online University
  • Supercharging Operational Excellence with Web 2.0 Technology
  • Making the Most of Franchise System Buying Services

In addition to the educational benefits, roundtable discussions and networking opportunities with C-level franchise executives, the Franchise OPS offers the added bonus of being approved for 300 CFE credits by the International Franchise Association.

Franchise OPS is sponsored by Franchise Business Review, Kilpatrick Townsend, Actio Marketing, BizUnite and Ingage Consulting. For complete information on Franchise OPS, including announcements on future Franchise OPS conferences, please visit http://www.franchiseoperationssummit.com.

About Ingage Consulting

Ingage Consulting is a management consulting firm that works with cooperatives and cooperative councils and leadership to improve the organization’s culture which in turn increases sales and satisfaction; improves growth and retention and boosts loyalty and profits.

Ingage Consulting provides solutions that drive the cooperation, commitment, passion and loyalty of cooperative members.  They offer unique services that help solve the problems of cooperatives in a number of ways.  Working closely with clients, the Ingage Consulting team quickly and thoughtfully assesses, understands and devises solutions to a cooperative organization’s challenges.  Leaders come away with ideas for improvement, including methods for maximizing collaboration among co-op members and a clear strategy and execution plan for change, customized to meet organizational objectives.  Ingage Consulting’s proven techniques to increase collaboration brings about greater productivity and success on many levels. In short, Ingage Consulting makes cooperatives more successful.

Ingage Consulting is located at 400 Trade Center, Suite 5900 in Woburn, MA.  For more information, contact (781) 569-5900 or visit the website www.ingage.net.

 

 

Operating at full capacity. 2012 Franchise Operations Performance Summit (OPS), to be held July 18-19 in Denver, CO, sells out.Read More

Great OPS for C-Level Franchise Execs…2012 Franchise Operational Performance Summit (OPS)– the only franchise executive conference dedicated to performance operations execllence– to be held July 18 & 19 in Denver, CO.

Evan Hackel
Evan Hackel of Ingage Consulting

WOBURN, MA and DENVER, COLORADO…

Traditional franchise conferences provide networking opportunities, seminars, vendor presentations and meetings for franchisee councils. Very rarely is attention given to franchise operations. The Franchise Operational Performance Summit (OPS), to be held on July 18 and 19 in Denver, Colorado focuses exclusively on how C-level franchise executives can improve their respective franchise operations.

The initial Franchise OPS was held last December in Atlanta, Georgia. Eight franchise experts—Evan Hackel and Deb Binder of Ingage Consulting, Stacey Ruth of Actio Marketing, Eric Stites of Franchise Business Review, Keith Gerson of FranConnect, Rupert M. Barkoff of Kilpatrick, Townsend and Stockton, Barth Getto of BizUnite and Bill Gauthier of CCA Global Partners—will conduct two days of workshops at the Westin Hotel in downtown Denver.

“We received tremendous feedback from the first OPS, both in terms of positive response and comments on how we can make the two-day Summit even better,” said Hackel. “For the Denver OPS, we’ve incorporated many of those suggestions to make it even more beneficial for franchise CEOs, COOs and VPs of Operations.”

A sampling of the workshops to be held includes:

  • Real World Franchise Compliance
  • Impactful, Substantive and Effective Convention/Conferences 
  • Turning a Survey into a Powerful Management Tool
  • Maximizing the Benefits of an Online University 
  • Supercharge Operational Excellence with Web 2.0 Technology
  • Making the Most of Franchise System Buying Services

“Participating in the Franchise Operations Performance Summit provided a meaningful opportunity to reconnect with the essentials of franchise ops support as well as to hear new ideas from knowledgeable industry experts,“ said Ralph Thiergart, vice president of franchise services for Choice Hotels International.

Added Jackob Hunt, vice president of operations for Dogtopia, “Networking, collaboration of ideas and practical solutions made this summit worth the time and money. I look at this as an investment in efficiency in ways to work smarter.“

In addition to the educational benefits, roundtable discussions and networking opportunities with C-level franchise executives, the Franchise OPS offers the added bonus of being approved for 300 CFE credits by the International Franchise Association.

“With a lot of conferences, you come away with good ideas and make some good connections but because you get that information on the fly, it’s not as easy to implement when you get back to the home office,“ said Hackel. “With Franchise OPS, each attendee will be able to take actionable items back with them to help improve their franchise operations.”

Interested parties can register for the Franchise OPS before July 2 for as little as $399. After that, the fee increases to $499.

Franchise OPS is sponsored by Franchise Business Review, Kilpatrick Townsend, Actio Marketing, BizUnite and Ingage Consulting. For complete information on Franchise OPS, please visit http://www.franchiseoperationssummit.com.

About Ingage Consulting

Ingage Consulting is a management consulting firm that works with cooperatives and cooperative councils and leadership to improve the organization’s culture which in turn increases sales and satisfaction; improves growth and retention and boosts loyalty and profits.

Ingage Consulting provides solutions that drive the cooperation, commitment, passion and loyalty of cooperative members.  They offer unique services that help solve the problems of cooperatives in a number of ways.  Working closely with clients, the Ingage Consulting team quickly and thoughtfully assesses, understands and devises solutions to a cooperative organization’s challenges.  Leaders come away with ideas for improvement, including methods for maximizing collaboration among co-op members and a clear strategy and execution plan for change, customized to meet organizational objectives.  Ingage Consulting’s proven techniques to increase collaboration brings about greater productivity and success on many levels. In short, Ingage Consulting makes cooperatives more successful.

Ingage Consulting is located at 400 Trade Center, Suite 5900 in Woburn, MA.  For more information, contact (781) 569-5900 or visit the website www.ingage.net.

Great OPS for C-Level Franchise Execs…2012 Franchise Operational Performance Summit (OPS)– the only franchise executive conference dedicated to performance operations execllence– to be held July 18 & 19 in Denver, CO.Read More

Encore, encore! Franchise Management Expert Evan Hackel of Ingage Consulting shines as keynote speaker at 2012 at Exciting Windows! National Conference

Evan Hackel

WOBURN, MA…

The goal of any good public speaker is to leave your audience wanting more. If that’s the case, Evan Hackel, franchise management expert and founder of Ingage Consulting of Woburn, MA, succeeded in his keynote at last year’s Exciting Windows! 7th Annual National Conference. Hackel again was invited back as the featured speaker at Exciting Windows! 2012 Annual National Conference, held on January 29 in Baltimore, MD. 

Hackel spoke to Exciting Windows! franchisees on the topic of ”Returning to Growth Together”. 

“Evan showed how franchisees grow stronger as the organization grows stronger, and how the organization grows stronger as franchisees grow stronger. That struck a credible nerve that everyone understood,“ said Steven C. Bursten, CEO and chairman of Exciting Windows! “We had more favorable comments than any convention speaker in our eight years of franchising. In fact, last year’s presentation was transformative.  Business owners who never appreciated what it means to pull together “got it”, and have been more supportive than ever this year.“

In his 25 years franchise experience, Hackel has helped develop, implement and managed  three successful new franchise systems. His experience includes overseeing four different business systems representing more than $5 billion in annual sales through 2,000 locations in four countries at CCA Global Partners, one of the largest privately held companies in the U.S. By way of direct consulting and his speaking engagement, Hackel helps franchise organization achieve their short- and long-term goals through franchisor and franchisee engagement.

In addition to the Exciting Windows!, Hackel is slated to speak at 18 other conferences in 2012, including multiple sessions for PSA and FEI. The range of topics he covers includes: 

  • The Need for Change
  • Reaching Hire Together – Why engaged franchses make all the difference.
  • The Franchise Covenant – The roles and responsibilities of the organization and the individual.
  • Making the Most of Your Research – Presenting analyzed data to the management team and franchisees.
  • Customer Excellence – The power of the person and the customer service chain.
  • Selling Strategies/Skills – The Four P’s of Selling and more.
  • Engagement:  A Key Driver of Franchise Success 

“It was great to be back at Exciting Windows! and I’m pleased to have such a full plate of speaking engagements for the New Year,” said Hackel. “Difficult times truly do put emphasis on franchise organizations and franchisees working together. The best practices I cover in my talks give franchisors and business owners the tools needed to create an engaged organization where all components complement each other.” 

To arrange a speaking engagement with Evan Hackel, contact (781) 569-5900. 

About Ingage Consulting

Ingage Consulting is a management consulting firm that works with franchisors and franchisees to improve the franchise organization’s culture which in turn increases sales and satisfaction; improves growth and retention and boosts loyalty and profits.  

Ingage Consulting provides solutions that drive the cooperation, commitment, passion and loyalty of franchisors and franchisees.  They offer unique services that help solve the problems of franchises in a number of ways.  Working closely with clients, the Ingage Consulting team quickly and thoughtfully assesses, understands and devises solutions to a franchise organization’s challenges.  Leaders come away with ideas for improvement, including methods for maximizing collaboration among franchisees/licensees and a clear strategy and execution plan for change, customized to meet organizational objectives.  Ingage Consulting’s proven techniques to increase collaboration brings about greater productivity and success on many levels. In short, Ingage Consulting makes franchises more successful. 

Ingage Consulting is located at 400 Trade Center, Suite 5900 in Woburn, MA.  For more information, contact (781) 569-5900 or visit the website www.ingage.net.

Encore, encore! Franchise Management Expert Evan Hackel of Ingage Consulting shines as keynote speaker at 2012 at Exciting Windows! National ConferenceRead More

First-ever Franchise Operational Performance Summit (OPS) lives up to billing.

Evan Hackel
Evan Hackel, Ingage Consulting

WOBURN, MA and ATLANTA, GEORGIA… 

There’s certainly no shortage of franchise conferences. Yet how much time is spent at those conference discussing franchise operations, particularly as it pertains to C-level executives? Comparatively speaking, relatively little. Hence the interest and success of the recently concluded Franchise Operational Performance Summit (OPS), a franchise operations conference for C-level executives held in Atlanta on December 6 and 7.

“Franchise OPS, with its concentrated focus on franchise operations, initiated some discussions you just wouldn’t get at other conferences,“ said Evan Hackel, principal of Ingage Consulting and one of the keynote speakers. “There clearly were some hot button topics that we delved deeper into, like real world compliance and social media, that made this a very worthwhile session and worthy of a future OPS session in 2012.“

Actio Marketing coordinated the two-day event, which featured several renowned franchise experts—including Evan Hackel, principal of Ingage Consulting, Eric Stites of Franchise Business Review, Stan Friedman of FranConnect, Rupert Barkoff of Kilpatrick Townsend & Stockton, Barth Getto of BizUnited and Bill Gauthier of CCA Global Partners. In addition to real world compliance, other Franchise OPS workshops covered: 

  • Turning a Survey into a Powerful Management Tool
  • Supercharge Operational Excellence with Web 2.0 Technology
  • Making the Most of Franchise System Buying Services

Beyond the educational benefits, roundtable discussions and networking opportunities with C-level franchise executives, the Franchise OPS also offered the added bonus of being approved for 300 CFE credits by the International Franchise Association. 

“Participating in the Franchise Operations Performance Summit provided a meaningful opportunity to reconnect with the essentials of franchise ops support as well as to hear new ideas from knowledgeable industry experts,“ said Ralph Thiergart, vice president of franchise services for Choice Hotels International. 

Added Jackob Hunt, vice president of operations for Dogtopia, “Networking, collaboration of ideas and practical solutions made this summit worth the time and money. I look at this as an investment in efficiency in ways to work smarter.“ 

A second Franchise Operations Performance Summit is currently being planned for late spring/early summer at a destination in greater Denver area of Colorado. The initial Franchise OPS was held at Twelve Hotel – Centenniel Park in Atlanta, Georgia and sponsored by Franchise Business Review, Kilpatrick Townsend, Actio Marketing, BizUnite and Ingage Consulting. 

For information on the first Franchise OPS and future summits, please visit, http://www.franchiseoperationssummit.com.

About Ingage Consulting

Ingage Consulting is a management consulting firm that works with cooperatives and cooperative councils and leadership to improve the organization’s culture which in turn increases sales and satisfaction; improves growth and retention and boosts loyalty and profits. 

Ingage Consulting provides solutions that drive the cooperation, commitment, passion and loyalty of cooperative members.  They offer unique services that help solve the problems of cooperatives in a number of ways.  Working closely with clients, the Ingage Consulting team quickly and thoughtfully assesses, understands and devises solutions to a cooperative organization’s challenges.  Leaders come away with ideas for improvement, including methods for maximizing collaboration among co-op members and a clear strategy and execution plan for change, customized to meet organizational objectives.  Ingage Consulting’s proven techniques to increase collaboration brings about greater productivity and success on many levels. In short, Ingage Consulting makes cooperatives more successful.

Ingage Consulting is located at 400 Trade Center, Suite 5900 in Woburn, MA.  For more information, contact (781) 569-5900 or visit the website www.ingage.net.

First-ever Franchise Operational Performance Summit (OPS) lives up to billing.Read More

Social media tops agenda at first-ever Franchise Operational Performance Summit (OPS) on December 6 & 7, in Atlanta, GA.

Evan Hackel
Evan Hackel

WOBURN, MA and ATLANTA, GEORGIA…

There’s a social element to every conference, usually involving structured or informal networking. At the first-ever Franchise Operational Performance Summit (OPS), to be held on December 6 and 7 in Atlanta, Georgia, the “social“ part of the agenda involves how franchises can use social media to improve operations.

“For a while now, Fortune 500 companies have been incorporated private social media tools into their operations to share knowledge, promote innovation and improve operational efficiencies, but franchises, for the most part, have not used social media, except for creating Facebook or Twitter pages for their customers“ said Evan Hackel, principal of Ingage Consulting and featured speaker at Franchise OPS.  “We will cover, as part of OPS, how there are a number of ways franchises can utilize social media to improve operations efficiency and improve communications throughout an organization overall.“

Franchise OPS will cover how to use social media to create:

  • Collaboration and engagement within a franchisee council and with the franchisor.
  • Think tanks for franchises to privately brainstorm new ideas among franchisees.
  • Training teams for new product launches.
  • Vehicles to find appropriate personnel with a certain skill set within a franchise organization.

“We’ve billed this as a one-of-a-kind event because very few, if any, franchise conferences are dedicated to franchise operations, particularly for C-level executives,“ said Hackel. “The added element of how social media can improve franchise operations gives Franchise OPS even more cache.“

In addition to the nuances of how social media and franchise operations, a sampling of workshops to be held includes: 

  • Real World Franchise Compliance
  • Turning a Survey into a Powerful Management Tool
  • Supercharge Operational Excellence with Web 2.0 Technology
  • Making the Most of Franchise System Buying Services

Beyond the educational benefits, roundtable discussions and networking opportunities with C-level franchise executives, Franchise OPS offers the added bonus of being approved for 300 CFE credits by the International Franchise Association.

Franchise OPS will be held on December 6 and 7 at the Twelve Hotel – Centenniel Park in Atlanta, Georgia. Interested parties can register for the Franchise OPS for $599 if you take the Franchise OPS survey within five days of registering, $699 if you do not. Five spots are still available. You can register online at http://www.franchiseoperationssummit.com. 

Franchise OPS is sponsored by Franchise Business Review, Kilpatrick Townsend, Actio Marketing, BizUnite, FranConnect and Ingage Consulting. For complete information on Franchise OPS, please visit http://www.franchiseoperationssummit.com. 

About Ingage Consulting

Ingage Consulting is a management consulting firm that works with cooperatives and cooperative councils and leadership to improve the organization’s culture which in turn increases sales and satisfaction; improves growth and retention and boosts loyalty and profits. 

Ingage Consulting provides solutions that drive the cooperation, commitment, passion and loyalty of cooperative members.  They offer unique services that help solve the problems of cooperatives in a number of ways.  Working closely with clients, the Ingage Consulting team quickly and thoughtfully assesses, understands and devises solutions to a cooperative organization’s challenges.  Leaders come away with ideas for improvement, including methods for maximizing collaboration among co-op members and a clear strategy and execution plan for change, customized to meet organizational objectives.  Ingage Consulting’s proven techniques to increase collaboration brings about greater productivity and success on many levels. In short, Ingage Consulting makes cooperatives more successful.

Ingage Consulting is located at 400 Trade Center, Suite 5900 in Woburn, MA.  For more information, contact (781) 569-5900 or visit the website www.ingage.net.

Social media tops agenda at first-ever Franchise Operational Performance Summit (OPS) on December 6 & 7, in Atlanta, GA.Read More

Franchise Growth Group retains Integrity Square LLC to seek acquisitions of franchise organizations

Evan Hackel
Evan Hackel

WOBURN, MA AND NEW YORK, NY…

Franchise Growth Group (“FGG”), a leading provider of consulting services and capital to the franchise industry, recently announced today it has retained Integrity Square LLC (“Integrity Square”) to conduct a search for franchise organizations in need of operational, management or financial improvements. The search will focus on growing franchise companies that have at least 50 franchises but are unable to realize their full potential due to management issues, franchisee relationship problems or lack of capital.

“We are excited to tap into Integrity Square’s network and build new relationships in the franchise space,” said FGG President Evan Hackel. “Integrity Square’s ability to raise capital and experience working with franchise operators will enable FGG to provide a full range of solutions for franchise operators looking to turnaround their businesses.”

FGG looks to acquire or invest in turnaround franchise opportunities that can benefit from its management talent and capital, turning them into highly successful organizations poised for significant growth with positive cash flow and earnings. Franchise Growth Group considers acquisitions that require full ownership or allow it to become a major investor.

Hackel is a proven business entrepreneur and has run numerous businesses in the franchise area. He is well known for his ability to engage the hearts and minds of key employees and business partners, turn around ailing companies, and create new, successful startup ventures.  Hackel has extensive knowledge in the franchising arena, having worked with CCA Global Partners, a management company for 15 affiliated co-operatives, franchises and licensed businesses in the flooring, lighting, bicycle retailing, and mortgage lending industries.

“At Integrity Square, we have a deep investment banking background in the franchise segment and an extensive network of entrepreneurs, family-owned businesses, seasoned executives and private equity clients from which to search for candidates for FGG,” commented Pete Moore, managing partner  of Integrity Square.  “We believe that FGG fills an important need in the franchise marketplace and struggling franchise firms would greatly benefit from Evan and his team’s expertise.” 

For more information on Franchise Growth Group, please visit www.franchisegrowthgroup.com

About Integrity Square, LLC:

 Integrity Square LLC is a result-driven financial and strategic advisory boutique that has expertise in providing capital raising and sell-side advisory services to companies operating in the consumer products, franchising, action/impact sports, digital media and software, direct selling/MLM, natural foods, vitamins and beverages, and health, and fitness and wellness industries. Integrity Square’s mission is to partner with passionate entrepreneurs and great companies, act as a trusted advisor and assist clients in finding the right sources of capital.  For more information on Integrity Square, please visit www.integritysq.com.

Franchise Growth Group retains Integrity Square LLC to seek acquisitions of franchise organizationsRead More

Ingage Consulting Launches New Franchise Division

Ingage Consulting, providers of specialized management consulting services for leaders of buying groups, cooperatives and dealer networks across the U.S., has recently launched a new Franchise Division to cater to the specific needs of franchise leaders.

Ingage Consulting will work with franchisors and franchisees to improve the franchise organization’s culture which in turn, increases sales and satisfaction, improves growth and retention and boosts profits.

Ingage Consulting provides solutions that drive the cooperation, commitment, passion and loyalty of franchisors and franchisees. They help solve the problems of franchises by offering services that range from partnership creation, vibrant intranet community creation and trust building to strategic planning and improvement of communication among other services.

Evan Hackel, Ingage founder and a management expert has more than two decades of experience in best practices, turnaround strategies and team dynamics. Hackel is often engaged to review and analyze franchise businesses; provide recommendations and facilitate strategic planning. He is a member of the International Franchise Association and New England Franchise Association.

For more information or to arrange a consultation with Evan Hackel, contact (781) 569-5900.

About Ingage Consulting

Ingage Consulting works with organizations with groups of members, such as franchises, trade associations, dealer groups, buying groups, manufacturing and distributor groups across the nation. Ingage Consulting helps organizations inspire and add members, improve loyalty, increase purchasing and revenues, improve services and member profits, align their goals and build better partnerships with suppliers.

Ingage Consulting assists franchises, cooperatives and buying groups in achieving their objectives through a variety of service packages that include: Business Offering Assessment, Website Ingagement Management, Compensation Review, Advisory Council Review, Board Review, Bylaws Review, Member Events, Member Surveys, Strategic Planning, New Group Development, Membership Sales, Best Practices and Networking Groups.

The company’s extensive client list includes FEI Group, International Design Guild, StarNet Cooperative, Lenders One and CCA Global Partners. Ingage Consulting is located at 400 Trade Center, Suite 5900 in Woburn, MA. For more information, contact (781) 569-5900 or visit the website www.ingage.net.

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