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Michael Carroll Named Office Manager at Winters Company Plumbing, Heating & Cooling

Michael Carroll, a Gloucester resident, has been named Office Manager at Winters Company Plumbing, Heating & Cooling of Cambridge.

Carroll, who joined Winters Company in October of 2008, has been promoted to Office Manager. He started his career with Winters as a Customer Service Representative and worked his way up to Service Manager and then Call Center Manager before becoming the Office Manager. In his new role, Carroll will oversee office operations, accounts receivable, dispatch management, customer service and inside sales management. He’ll also be responsible for all sales and service reporting. Carroll has been trained in “The Winters Way” as well as at the Nexstar CSR/DSR and Service Systems programs.

Previous to Winters, Carroll was employed at Ski Market, the specialty sporting goods store, for seven years. Carroll served as Ski Market’s General Manager in Woburn MA and previous to that, he was the General Manager of Nashua and Manchester NH stores. Prior to that, he was the Assistant Manager in the Danvers store. Carroll won a number National and regional sales awards of awards.

Carroll graduated from Christian Brothers Academy high school in Albany, NY which participates in U.S. Army’s JROTC program. He holds an Associate in Applied Science in Business Administration from Hudson Valley Community College in Troy, NY and a Bachelor of Science degree with a concentration in finance from the College of Saint Rose in Albany, NY.

He is a native of Albany, NY.

“Mike has worn just about every hat at our corporate office and this promotion is well-deserved,” noted Tim Flynn, president of Winters Company.

About Winters Company Plumbing, Heating & Cooling

Since 1994, Winters Company Plumbing, Heating & Cooling has specialized in providing home services of plumbing, heating, ventilation and air conditioning (HVAC), and kitchen and bath remodeling projects to thousands of homeowners throughout Eastern Massachusetts.

Winters Company is the largest residential plumbing company in the state, with 20 trucks on the road and a full staff of licensed and insured plumbers and technicians. In addition to 24 hour service and lifetime guarantees on many of their services, Winters Company has standardized their services, which ensures that every customer receives the same high quality workmanship delivered in the same professional and courteous manner.

Winter Company’s trusted professionals are trained to care for a home ‘s systems as well as the home and homeowner. All of Winter’s technicians undergo drug-testing and background checks, ensuring that only first-rate providers comprise Winter’s team.

Winters Company has been honored with a number of awards over the years including the Local Torch Award for Excellence from the Better Business Bureau and Angie’s List Super Service Award. Winters Company is headquartered in Cambridge, MA. For more information, call (617) 484-2121 or visit the website at www.wintersplumbing.com.

Michael Carroll, Office Manager at Winters Company

Michael Carroll Named Office Manager at Winters Company Plumbing, Heating & CoolingRead More

Winters Company Plumbing, Heating & Cooling Launches New Website

Winters Company Plumbing, Heating & Cooling, a Cambridge based company serving thousands of customers throughout New England, has recently launched the second generation of their website – Wintershomeservices.com.

Winters’ sleek new website is intuitive and very user friendly. Site visitors can quickly learn all about the company, their services and their team. The website is packed with resources offering do-it-yourself tips, industry terminology and an FAQ section. A frequently updated blog provides the latest news and tips. Videos on the site allow visitors to meet the Winters team and see them in action. A service call may be scheduled or an estimate requested online in just one click. Visitors can even talk to one of Winters’ experts online.

“Our new website has all the bells and whistles needed to provide the most up-to-the-minute service and information to site visitors. It enables visitors to schedule an appointment or ask a service question of one of our experts online. The new site was built to be extremely user-friendly, but in addition to that, SEO and lead generation were key elements we wanted to focus on. We’re very pleased with the results,” noted Tim Flynn, Winters Company president.

ROCKET MEDIA of Arizona was the website architect. According to Ben Kalkman, CEO of ROCKET MEDIA, “Winters was looking to make a significant impact on their Internet presence and online leads. As a home service company specializing in heating, cooling, ventilation and plumbing, it’s important they position themselves at the front of an already competitive industry. When they contacted us they already had a working website, but after their initial consultation realized they were not performing to their full potential. We are proud to help Winters aspire to meet their Internet marketing goals and we are excited to help them continue to grow.”

Visit Winters Company Plumbing, Heating & Cooling at http://www.wintershomeservices.com.

About ROCKET MEDIA

ROCKET MEDIA creates custom website and Internet marketing solutions for clients who want to expand their business through effective social media and Internet marketing. ROCKET MEDIA offers creative minds that listen and deliver unparalleled technology, with measurable results, in a professional and timely manner. For more information contact (800) 339-7305 or visit the website at Rocketmediastudios.com.

About Winters Company Plumbing, Heating & Cooling

Since 1994, Winters Company Plumbing, Heating & Cooling has specialized in providing home services of plumbing, heating, ventilation and air conditioning (HVAC), and kitchen and bath remodeling projects to thousands of homeowners throughout Eastern Massachusetts.

Winters Company is the largest residential plumbing company in the state, with 20 trucks on the road and a full staff of licensed and insured plumbers and technicians. In addition to 24 hour service and lifetime guarantees on many of their services, Winters Company has standardized their services, which ensures that every customer receives the same high quality workmanship delivered in the same professional and courteous manner.

Winters Company’s trusted professionals are trained to care for a home ‘s systems as well as the home and homeowner. All of Winter’s technicians undergo drug-testing and background checks, ensuring that only first-rate providers comprise Winter’s team.

Winters Company has been honored with a number of awards over the years including the Local Torch Award for Excellence from the Better Business Bureau, and Angie’s List Super Service Award. Winters Company is headquartered in Cambridge, MA. For more information, call (617) 484-2121 or visit the website at www.wintershomeservices.com.

Winters Company Plumbing, Heating & Cooling Launches New WebsiteRead More

Winters Company Plumbing & Heating Offers Home Comfort Analysis to Homeowners

Winters Company Plumbing & Heating, providers of plumbing and home services to thousands of residents throughout eastern Massachusetts, is offering a complimentary Home Comfort Analysis to homeowners.

With today’s advanced technologies, homeowners can obtain savings of up to 40 percent on their heating bills with the unsurpassed quality and comfort of an energy-efficient furnace. Winters Company will provide a free Home Comfort Analysis of systems to homeowners who have furnaces more than 10 years old. Known as the “home comfort engineers”, Winters Company provides the new heating system and rebate forms and walks the homeowner through the entire process.

Along with the Home Comfort Analysis, homeowners may opt to have a new digital Energy Star compliant thermostat installed and programmed for $19 (after a $25 rebate). An Energy Star compliant thermostat saves up to 10 percent off heating and cooling costs.

“The average lifespan of a home heating system is 15 years. When it’s time for a new system, we recommend models with the highest possible HSPF (Heating Seasonal Performance Factor). The higher the number, the more efficient the system and the more money saved. Tax credits are another incentive for upgrading a heating system. With the 2009 Federal Stimulus Package, homeowners can get tax credits on the purchase of new energy-efficient systems through December of 2010,” noted Tim Flynn, the company’s president.

To schedule a complimentary Home Comfort Analysis or for more information, contact Winters Company at (617) 484-2121.

About Winters Company Plumbing & Heating

Since 1994, Winters Company Plumbing & Heating has specialized in providing home services of plumbing, heating, ventilation and air conditioning (HVAC), and kitchen and bath remodeling projects to thousands of homeowners throughout Eastern Massachusetts.

Winters Company is the largest residential plumbing company in the state, with 20 trucks on the road and a full staff of licensed and insured plumbers and technicians. In addition to 24 hour service and lifetime guarantees on many of their services, Winters Company has standardized their services, which ensures that every customer receives the same high quality workmanship delivered in the same professional and courteous manner.

Winters Company has been honored with a number of awards over the years including the Local Torch Award for Excellence from the Better Business Bureau and Angie’s List Super Service Award. Winters Company is headquartered in Cambridge, MA. For more information, call (617) 484-2121 or visit the website at www.wintersplumbing.com.

Winters Company Plumbing & Heating Offers Home Comfort Analysis to HomeownersRead More