Great OPS for C-Level Franchise Execs…First-ever Franchise Operational Performance Summit (OPS) to be held December 6 & 7, in Atlanta, GA.

Evan Hackel
Evan Hackel


Traditional franchise conferences provide networking opportunities, seminars, vendor presentations and meetings for franchisee councils. Very rarely is attention given to franchise operations. The first-ever Franchise Operational Performance Summit (OPS), to be held on December 6 and 7 in Atlanta, Georgia, focuses exclusively on how C-level franchise executives can improve their respective franchise operations.

Five franchise experts—Evan Hackel of Ingage Consulting, Eric Stites of Franchise Business Review, Rupert M. Barkoff of Kilpatrick, Townsend and Stockton, Barth Getto of BizUnite and Bob Hutter of CCA Global Partners—will lead the two days of workshops at the Franchise OPS, which will be held at the Twelve Hotel – Centennial Park, adjacent to the site of the 1996 Olympic Games. 

“You won’t find another workshop like Franchise OPS. Each session has been uniquely designed for franchise CEOs, COOs and VPs of Operations and specifically addresses the critically important issues facing today’s franchise operations executive,” said Hackel. “Besides the team of franchise experts providing their insights, attendees will also be active participants in each session.”

 A sampling of the workshops to be held includes:

  • Real World Franchise Compliance
  • Turning a Survey into a Powerful Management Tool
  • Supercharge Operational Excellence with Web 2.0 Technology
  • Making the Most of Franchise System Buying Services

In addition to the educational benefits, roundtable discussions and networking opportunities with C-level franchise executives, the Franchise OPS offers the added bonus of being approved for 300 CFE credits by the International Franchise Association.

“With a lot of conferences, you come away with good ideas and make some good connections but because you get that information on the fly, it’s not as easy to implement when you get back to the home office,“ said Hackel. “With Franchise OPS, each attendee will be able to take actionable items back with them to help improve their franchise operations.”

Interested parties can register for the Franchise OPS before November 21 for as little as $499 (a $599 registration and a $100 discount for taking the Franchise OPS Survey within five days of registration). After November 21, the fee increases to $599 if you take the Franchise OPS survey within five days of registering, $699 if you do not. 

Franchise OPS is sponsored by Franchise Business Review, Kilpatrick Townsend, Actio Marketing, BizUnite and Ingage Consulting. For complete information on Franchise OPS, please visit

About Ingage Consulting

Ingage Consulting is a management consulting firm that works with cooperatives and cooperative councils and leadership to improve the organization’s culture which in turn increases sales and satisfaction; improves growth and retention and boosts loyalty and profits. 

Ingage Consulting provides solutions that drive the cooperation, commitment, passion and loyalty of cooperative members.  They offer unique services that help solve the problems of cooperatives in a number of ways.  Working closely with clients, the Ingage Consulting team quickly and thoughtfully assesses, understands and devises solutions to a cooperative organization’s challenges.  Leaders come away with ideas for improvement, including methods for maximizing collaboration among co-op members and a clear strategy and execution plan for change, customized to meet organizational objectives.  Ingage Consulting’s proven techniques to increase collaboration brings about greater productivity and success on many levels. In short, Ingage Consulting makes cooperatives more successful. 

Ingage Consulting is located at 400 Trade Center, Suite 5900 in Woburn, MA.  For more information, contact (781) 569-5900 or visit the website

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