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Steven Katz

The Customer is KING – Action Bearing Renovates Shipping Department to Provide “Six-Sigma” Level of Service

August 26, 2010 //  by admin

Action Bearing, a Boston based bearing company catering to OEM (Original Equipment Manufacturers) and MRO (Maintenance, Repair and Operations) markets in New England and beyond, has recently renovated their entire shipping department in an effort to ensure the highest level of customer service and satisfaction in the industry.

Customers are KING

To further enhance the customer experience at Action Bearing, the company has renovated their entire shipping department. From intake and processing of orders with state-of-the-art technology to a revamp of the stock rooms, Action has made every effort to streamline shipping operations so they may continue to exceed the demands of a growing national and international customer base.

Action relies upon UPS and FedEx to assure that product(s) arrive at the customer’s door in 100 percent perfect shape. Action is proud to say that they are able to get bearings to far off places in short order. Whether the bearings and related products are slated for oil fields in Russia, ship repairs in Guam or mines in Brazil, the company makes every effort to connect with their customers, even via satellite, to ensure they receive exactly what they need, when they need it.

Action offers 24/7 customers service and gives customers the capability to find and order what they need through their website. Their full product catalog is now online and may also be downloaded as a super-handy reference tool for all bearings and related products. Technical drawings, specs with load ratings, and the ability to compare parts side by side are a few of the new catalog features.

To learn more about Action Bearing, visit their website at www.Actionbearing.com.

The Action Bearing Difference
In a proud tradition, the same families that started the company in 1957 keep Action Bearing rolling by specializing in bearings for OEM and MRO markets across the country. Action Bearing has a staff of 22 and a 23,000 square foot facility to provide bearings ranging in size from 3mm to tunnel-boring 15-foot-diameter giants.

Action Bearing offers customers a one-stop shopping experience. With an online product catalog with over 3 million bearings; a vast inventory of bearings; worldwide sourcing; a fixed price program; a knowledgeable staff dedicated to delivering; same day shipping and 24/7 service, Action Bearing has become the leading provider of bearings to OEM and MRO markets in the U.S.

Action Bearing maintains headquarters at 201 Brighton Ave. Boston, MA. For more information, contact 617-782-1400 or toll free, 800-225-4587, email info@Actionbearing.com or visit www.Actionbearing.com

The Customer is KING – Action Bearing Renovates Shipping Department to Provide “Six-Sigma” Level of ServiceRead More

Category: Client NewsTag: Action Bearing, ball bearings, MRO, OEM, Steven Katz

Steve Katz featured in May edition of Pumps & Systems magazine

May 6, 2010 //  by admin

Steve Katz, president of Emerson Bearing, provides expert insight on bearing failure. Read or download the article – http://bit.ly/czuFMV

Steve Katz featured in May edition of Pumps & Systems magazineRead More

Category: Client NewsTag: Bearing Detective, bearing failure, bearings, Emerson Bearing, rollers, Steven Katz

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