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DirectBuy of Toronto North named top New Member Purchase Centre of the Year

MARKHAM, ON…

DirectBuy, the leading members-only showroom and home design centre that offers merchandise direct from manufacturers and their authorized suppliers, is proud to announce that DirectBuy of Toronto North, led by franchise owners Steve and Kary Tratner, recently received the highest honour for new member purchase volume awarded to franchises – New Member Purchase Centre of the Year.

“We feel very proud to have been chosen for this award. Seeing the enthusiasm of our members realizing their dreams is remarkably gratifying for us as franchise owners,” said owner Steve Tratner. “It’s just as rewarding to witness the dedication and hard work of our service staff pay off with recognition as New Member Purchase Centre of the Year.”

DirectBuy centres had the opportunity to qualify for New Member Purchase Centre of the Year based on new member purchase volume — a reflection of the overall happiness and value members are experiencing through their DirectBuy memberships, while also signifying continued excellence in customer service. To earn this award, centres were ranked according to the highest percentage of new members who placed their first order within 12 months of joining DirectBuy. The qualification period for award consideration was October 2007 through September 2008.

For their achievement, DirectBuy of Toronto North received on-stage recognition at DirectBuy’s International Sales & Service Conference, a plaque commemorating their success and acknowledgment in BuyLines – the company’s network-wide newsletter.

Earning company-wide recognition is something the Toronto North showroom does very well. Since opening their doors in June of 1997, the franchise has been named Service Centre of the Year and Canadian Merchandise Centre of the Year numerous times.

“Working to constantly improve customer service is something our service staff takes very seriously,” co-owner Kary Tratner continued. “We strive to elevate the shopping experience for our members while continuing to provide them with tremendous selection and savings.”

Steve and Kary Tratner own and operate the 21,800 sq. foot DirectBuy of Toronto North showroom, conveniently located at 205 Torbay Road Unit 12 in Markham, ON. DirectBuy offers consumers a comfortable, welcoming setting and design centre where they finally have the financial control of buying direct.

DirectBuy of Toronto North offers area residents thousands of items, including kitchen cabinets, flat-screen televisions and major appliances from more than 500 top manufacturers and their authorized suppliers. To assist members with their home renovation projects, DirectBuy employs product specialists who are specially trained across five major product categories: Home Furnishing, Home Improvement, Flooring, Accessories, and Entertainment/Outdoor.

DirectBuy members also have access to renowned designer Christopher Lowell.  Lowell has designed twelve room settings – created exclusively with products available through DirectBuy – using his Seven Layers of Design.  An innovative approach to home décor, The Seven Layers of Design keeps homeowners on budget and from feeling overwhelmed by their project.

DirectBuy Membership

Consumers who are interested in joining DirectBuy of Toronto North are encouraged to attend an exclusive Open House event, which is designed to educate families about DirectBuy’s unique business model.  The Open House also helps consumers better understand how DirectBuy members avoid traditional retail markup when purchasing brand-name merchandise. 

To request a “Free Insider’s Guide to Buying Direct” and a Visitor’s Pass to learn more about the superior value and benefits of a DirectBuy membership, call 905-948-1911 or visit www.directbuy.com.

About DirectBuy

For more than 37 years, DirectBuy has been showing thousands of consumers unparalleled ways to save as they shop for virtually everything for in and around their homes – from furnishings, home improvement and flooring, to entertainment and outdoor products, accessories and much, much more. With more than 160 locations in North America, DirectBuy offers its members access to approximately 500 brand-name manufacturers and authorized suppliers in Canada and more than 700 brand-name manufacturers and their authorized suppliers in the United States.

Consumers interested in seeing DirectBuy’s savings, service and selection up close may obtain a Visitor’s Pass to attend an Open House by visiting www.directbuy.com or www.directbuycares.com.

DirectBuy of Toronto North named top New Member Purchase Centre of the YearRead More

DirectBuy of Calgary honored as top Renewal Centre of the Year

CALGARY, AB…

DirectBuy, the leading members-only showroom and home design centre that offers merchandise direct from manufacturers and their authorized suppliers, is proud to announce that DirectBuy of Calgary, led by franchise owner Teresa Shock, recently was the recipient of the highest honour for membership renewals awarded to franchise locations – Renewal Centre of the Year.

“We are very proud and excited that our members enjoy the shopping experience and savings enough to continue to support us year after year,” franchise owner Teresa Shock explained. “I am also very proud of the excellent job our service team is doing because they’ve truly created the type of atmosphere where our members love to shop for their homes.”

DirectBuy centres had the opportunity to qualify for Renewal Centre of the Year by displaying a high renewal rate – a testament to service excellence – on first and subsequent member renewals during a 12-month qualification period. During the past year, all DirectBuy locations were ranked according to their renewal percentage, culminating with the top centre, DirectBuy of Calgary, earning on-stage recognition at DirectBuy’s International Sales & Service Conference and acknowledgment in BuyLines – the company’s network wide newsletter.

Franchise Owner Teresa Shock owns and operates the 16,000 sq. ft. DirectBuy of Calgary showroom, conveniently located at Unit 17 3900 106th Ave SE in Calgary, AB. DirectBuy offers consumers a comfortable, welcoming setting and design centre where they finally have the financial control of buying direct.

DirectBuy of Calgary offers area residents thousands of items, including kitchen cabinets, flat-screen televisions and major appliances from more than 500 top manufacturers and their authorized suppliers. 

To assist members with their home renovation projects, DirectBuy employs interior designers and product specialists who are specially trained in one of five areas of merchandise: Home Furnishing, Home Improvement, Flooring, Accessories, and Entertainment/Outdoor.

DirectBuy members also have access to renowned designer Christopher Lowell.  Lowell has designed twelve room settings – created exclusively with products available through DirectBuy – using his Seven Layers of Design.  An innovative approach to home décor, The Seven Layers of Design keeps homeowners on budget and from feeling overwhelmed by their project.

DirectBuy Membership

Consumers who are interested in joining DirectBuy of Calgary are encouraged to attend an exclusive Open House event, which is designed to educate families about DirectBuy’s unique business model.  The Open House also helps consumers better understand how DirectBuy members avoid traditional retail markup when purchasing brand-name merchandise. 

To request a “Free Insider’s Guide to Buying Direct” and a Visitor’s Pass to learn more about the superior value and benefits of a DirectBuy membership, call 403-543-1620 or visit www.directbuy.com.

About DirectBuy

For more than 37 years, DirectBuy has been showing thousands of consumers unparalleled ways to save as they shop for virtually everything for in and around their homes – from furnishings, home improvement and flooring, to entertainment and outdoor products, accessories and much, much more. With more than 160 locations in North America, DirectBuy offers its members access to approximately 500 brand-name manufacturers and their authorized suppliers in Canada, and more than 700 brand-name manufacturers and authorized suppliers in the United States.

Consumers interested in seeing DirectBuy’s savings, service and selection up close may obtain a Visitor’s Pass to attend an Open House by visiting www.directbuy.com or www.directbuycares.com.

DirectBuy of Calgary honored as top Renewal Centre of the YearRead More

DirectBuy of Buffalo promotes Henry, Lange

 CHEEKTOWAGA, NY…DirectBuy of Buffalo, the leading members-only showroom and home design center that offers merchandise at manufacturer-direct prices, recently promoted Marsha Henry and Denise Lange to the position of marketing associate.

Henry, a Hamburg resident, began with DirectBuy of Buffalo in March 2008 as a lead generator. Prior to working for DirectBuy of Buffalo, she worked for a veterinary hospital.

Lange, a Cheektowaga resident, began with DirectBuy of Buffalo in September 2008 as a lead generator. Prior to working for DirectBuy of Buffalo, she was employed by Chick-n-Pizza Works.

“Both Marsha and Denise are most deserving of this promotion. They’ve done a great job as part of our lead generating staff and are valuable members of our team,” said Mark Klinger, owner of DirectBuy of Buffalo. “We’re looking forward to bigger and better things from both of them in their new roles as marketing associates.”

As marketing associates, Henry and Lange’s responsibilities include booking appointments for tours and direct marketing efforts toward prospective members.

“Working at DirectBuy has been a great experience for me,” said Henry. “The people here are very friendly and we have a lot of laughs while doing something extraordinary for our members by helping them create the homes of their dreams.”

Since 1971, DirectBuy has helped consumers enjoy enormous savings on home furnishings, home improvement items, entertainment and outdoor products, and accessories, by providing an avenue to purchase directly from the manufacturer. Conveniently located at 4950 Genesee Street in Cheektowaga, New York, DirectBuy offers members a comfortable setting, where they finally have the financial control of buying direct.

For more information on a DirectBuy membership, you can call 716-684-1400 or visit www.directbuy-buffalo.com.

About DirectBuy

Since 1971, DirectBuy has helped hundreds of thousands of families enjoy a better quality of life, enabling them to buy directly from more than 700 manufacturers and their authorized suppliers. Buying direct makes members’ hard-earned money to go much further, while having the selection and choice not available at any retail store. DirectBuy has been serving the greater Buffalo area since 2005. Access to confidential prices, local suppliers, and unparalleled selection helps make members’ dream projects a reality.  It’s a comfortable setting, where you finally have the financial control of buying direct. DirectBuy of Buffalo is one of more than 160 DirectBuy showrooms throughout North America.

Consumers interested in becoming members may obtain a Visitor’s Pass to attend an Open House by contacting DirectBuy at 716-684-1400, or visiting www.DirectBuy-Buffalo.com. 

To learn more about the superior value and benefits of a DirectBuy membership, visit www.directbuycares.com.  

DirectBuy of Buffalo promotes Henry, LangeRead More

DirectBuy of Ottawa honoured with Sales Centre of the Year award

OTTAWA, ON…

DirectBuy, the leading members-only showroom and home design centre that offers merchandise direct from manufacturers and their authorized suppliers, is proud to announce that franchise owners Lise & Régis Girard and Frank Andrée and Chantal Lapalme recently were the recipients of the highest honour for sales awarded to franchisees – Sales Centre of the Year.

“We are extremely proud to have received this prestigious award. Helping our members to realize their dreams is remarkably rewarding for us as DirectBuy franchise owners,” said co-owner Lise Girard. “However, we would not have accomplished these lofty goals without the support of our knowledgeable and devoted staff. We would like to share this award with each and every one of our employees.”

DirectBuy centres had the opportunity to qualify for Sales Centre of the Year by introducing families to the DirectBuy concept, and were recognized for the number of families they helped join DirectBuy for the months of November 2007 through October 2008.

For their accomplishment, DirectBuy of Ottawa earned on-stage and video recognition at DirectBuy’s International Sales & Service Conference, a plaque celebrating their success, and acknowledgment in BuyLines – the company’s network-wide newsletter.

Lise & Régis Girard with Frank Andrée and Chantal Lapalme own the 20,000 sq. foot DirectBuy of Ottawa showroom, conveniently located at 1392 Cyrville Road in Ottawa, ON. DirectBuy offers consumers a comfortable, welcoming setting and design centre where they finally have the financial control of buying direct.

“We buy just like the retailers buy and then we pass the savings right on to our members,” co-owner Chantal Lapalme explains. “Our hope is to elevate the shopping experience for our members while continuing to provide them with tremendous service and savings on the more than 500 manufacturers and authorized suppliers we carry.”

To assist members with their home renovation projects, DirectBuy employs interior designers and product specialists who are specially trained in one of five areas of merchandise: Home Furnishing, Home Improvement, Flooring, Accessories, and Entertainment/Outdoor.

DirectBuy members also have access to renowned designer Christopher Lowell.  Lowell has designed twelve room settings – created exclusively with products available through DirectBuy – using his Seven Layers of Design. An innovative approach to home décor, The Seven Layers of Design keeps homeowners on budget and from feeling overwhelmed by their project.

DirectBuy Membership

Consumers who are interested in joining DirectBuy of Ottawa are encouraged to attend an exclusive Open House event, which is designed to educate families about DirectBuy’s unique business model.  The Open House also helps consumers better understand how DirectBuy members avoid traditional retail markup when purchasing brand-name merchandise. 

To request a “Free Insider’s Guide to Buying Direct” and a Visitor’s Pass to learn more about the superior value and benefits of a DirectBuy membership, call (613) 749-7399 or visit www.directbuy.com.

About DirectBuy

For more than 37 years, DirectBuy has been showing thousands of consumers unparalleled ways to save as they shop for virtually everything for in and around their homes – from furnishings, home improvement and flooring, to entertainment and outdoor products, accessories and much, much more. With more than 160 locations in North America, DirectBuy offers its members access to approximately 500 brand-name manufacturers and their authorized suppliers in Canada, and more than 700 brand-name manufacturers and authorized suppliers in the United States.

Consumers interested in seeing DirectBuy’s savings, service and selection up close may obtain a Visitor’s Pass to attend an Open House by visiting www.directbuy.com or www.directbuycares.com. 

DirectBuy of Ottawa honoured with Sales Centre of the Year awardRead More

DirectBuy of South Orange County recognized with Top Customer Service Rating award

COSTA MESA, CA…

DirectBuy, the leading members-only showroom and home design center that offers merchandise direct from manufacturers and their authorized suppliers, is proud to announce that franchise owners Mark and Kim Gower recently were the recipients of a prestigious customer service rating award – Top Customer Service Rating Center of the Year.

“We are extremely proud to have received this prestigious award. Helping our members to realize their dreams is remarkably rewarding for us as DirectBuy franchise owners,” said Kim Gower. “Working to constantly improve customer service is something our service staff takes very seriously. We strive to elevate the shopping experience for our members while continuing to provide them with tremendous selection and savings.”

DirectBuy centers had the opportunity to qualify for Customer Service Rating Center of the Year, by excelling in several key customer service areas during a 12-month qualification period. To earn this award, centers were graded and awarded points to determine their Customer Service Rating based on feedback from actual customers using a survey designed in collaboration with Maritz Research.

Maritz surveyed DirectBuy customers and asked them to rate their experience based on ten different steps in the life of a member – from their initial new member orientation through to their shopping experiences and beyond. The survey was designed in collaboration with DirectBuy franchisees from throughout their network that had attended training with Maritz at The Disney Institute in Orlando, FL and using DirectBuy’s Service Theme and Service Standards as a guide. Maritz then translated the survey feedback into a scoring system to determine a customer service rating for each of DirectBuy’s 160 locations.

DirectBuy of South Orange County received on-stage recognition at the International Sales & Service Conference, a plaque commemorating their achievement, as well as recognition in BuyLines – the company’s network wide newsletter.

Mark and Kim Gower own and operate the 16,000 sq. foot DirectBuy of South Orange County showroom, conveniently located at 3030 Pullman Street in Cost Mesa, CA. DirectBuy offers consumers a comfortable, welcoming setting and design center where they finally have the financial control of buying direct.

“DirectBuy of South Orange County sets itself apart from traditional retailers by providing consumers with a low-cost, ‘one-stop shopping’ destination where they can furnish, build or renovate their home,” said co-owner Mark Gower. “Members enjoy personalized service as they navigate through our extensive selection of brand-name, top-of-the-line merchandise.”

DirectBuy of South Orange County offers area residents thousands of items, including kitchen cabinets, flat-screen televisions and major appliances from more than 700 top manufacturers and their authorized suppliers. 

To assist members with their home renovation projects, DirectBuy employs interior designers and product specialists who are specially trained in one of five areas of merchandise: Home Furnishing, Home Improvement, Flooring, Accessories, and Entertainment/Outdoor.

DirectBuy members also have access to renowned designer Christopher Lowell.  Lowell has designed twelve room settings – created exclusively with products available through DirectBuy – using his Seven Layers of Design.  An innovative approach to home décor, The Seven Layers of Design keeps homeowners on budget and from feeling overwhelmed by their project.

DirectBuy Membership

Consumers who are interested in joining DirectBuy of South Orange County are encouraged to attend an exclusive Open House event, which is designed to educate families about DirectBuy’s unique business model.  The Open House also helps consumers better understand how DirectBuy members avoid traditional retail markup when purchasing brand-name merchandise. 

To request a “Free Insider’s Guide to Buying Direct” and a Visitor’s Pass to learn more about the superior value and benefits of a DirectBuy membership, call 714-656-4949 or visit www.directbuy.com.

About DirectBuy

For more than 37 years, DirectBuy has been showing thousands of consumers unparalleled ways to save as they shop for virtually everything for in and around their homes – from furnishings, home improvement and flooring, to entertainment and outdoor products, accessories and much, much more. With more than 160 locations in North America, DirectBuy offers its members access to approximately 700 brand-name manufacturers and their authorized suppliers in the US, and more than 500 brand-name manufacturers and authorized suppliers in Canada.

Consumers interested in seeing DirectBuy’s savings, service and selection up close may obtain a Visitor’s Pass to attend an Open House by visiting www.directbuy.com or www.directbuycares.com.

DirectBuy of South Orange County recognized with Top Customer Service Rating awardRead More

DirectBuy of Ottawa honored as Top Renewal Centre of the Year

OTTAWA, ON- DirectBuy, the leading members-only showroom and home design centre that offers merchandise direct from manufacturers and their authorized suppliers, is proud to announce that franchise owners Lise & Régis Girard and Frank Andrée and Chantal Lapalme recently were the recipients of the highest honor for membership renewals awarded to franchisees – Renewal Centre of the Year.

“It is with great pride and honor that we accept this award on behalf of our team members.  Régis and I, as managing owners, are dedicated to offering our members exceptional customer service,” said co-owner Lise Girard.  “This award is certainly recognition from our members that they continue to put their trust in DirectBuy of Ottawa, and that we are making a difference in their lives. We would like to thank all our members for their support and appreciation. ”

DirectBuy centres had the opportunity to qualify for Renewal Centre of the Year by displaying a high renewal rate – a testament to service excellence – on first and subsequent member renewals during a 12-month qualification period. During the past year, all DirectBuy locations were ranked according to their renewal percentage culminating with the top centre, DirectBuy of Ottawa, earning on-stage recognition at DirectBuy’s International Sales & Service Conference and acknowledgment in BuyLines – the company’s network wide newsletter.

Lise & Régis Girard with Frank Andrée and Chantal Lapalme own the 20,000 sq. foot DirectBuy of Ottawa showroom, conveniently located at 1392 Cyrville Road in Ottawa, ON. DirectBuy offers consumers a comfortable, welcoming setting and design centre where they finally have the financial control of buying direct.

“DirectBuy of Ottawa sets itself apart from traditional retailers by providing consumers with a low-cost, ‘one-stop shopping’ destination where they can furnish, build or renovate their home,” said Co-owner Chantal Lapalme. “Members enjoy personalized service as they navigate through our extensive selection of brand-name, top-of-the-line merchandise.”

DirectBuy of Ottawa offers area residents thousands of items, including kitchen cabinets, flat-screen televisions and major appliances from more than 500 top manufacturers and their authorized suppliers. 

To assist members with their home renovation projects, DirectBuy employs interior designers and product specialists who are specially trained in one of five areas of merchandise: Home Furnishing, Home Improvement, Flooring, Accessories, and Entertainment/Outdoor.

DirectBuy members also have access to renowned designer Christopher Lowell.  Lowell has designed twelve room settings – created exclusively with products available through DirectBuy – using his Seven Layers of Design. An innovative approach to home décor, The Seven Layers of Design keeps homeowners on budget and from feeling overwhelmed by their project.

DirectBuy Membership

Consumers who are interested in joining DirectBuy of Ottawa are encouraged to attend an exclusive Open House event, which is designed to educate families about DirectBuy’s unique business model.  The Open House also helps consumers better understand how DirectBuy members avoid traditional retail markup when purchasing brand-name merchandise. 

To request a “Free Insider’s Guide to Buying Direct” and a Visitor’s Pass to learn more about the superior value and benefits of a DirectBuy membership, call (613) 749-7399  or visit www.directbuy.com.

About DirectBuy

For more than 37 years, DirectBuy has been showing thousands of consumers unparalleled ways to save as they shop for virtually everything for in and around their homes – from furnishings, home improvement and flooring, to entertainment and outdoor products, accessories and much, much more. With more than 160 locations in North America, DirectBuy offers its members access to approximately 500 brand-name manufacturers and their authorized suppliers in Canada, and more than 700 brand-name manufacturers and authorized suppliers in the United States.

Consumers interested in seeing DirectBuy’s savings, service and selection up close may obtain a Visitor’s Pass to attend an Open House by visiting www.directbuy.com or www.directbuycares.com.

DirectBuy of Ottawa honored as Top Renewal Centre of the YearRead More

Service Net and DirectBuy partner to offer extended service plans to members

DirectBuy partners with Service Net to provide extended warranties to members throughout the United States and Canada.

MERRILLVILLE, IN…

DirectBuy, the leading members-only showroom and home design center that offers merchandise direct from manufacturers and their authorized suppliers, recently partnered with leading service management company, Service Net Solutions, LLC, to provide extended service plans to their members.

DirectBuy members now have the opportunity to purchase Extended Service Plans that will provide them with coverage and protection for up to five years on hundreds of brand-name consumer electronics, fitness equipment and major appliances. The Extended Service Plans will also provide members with coverage for power surges, power spikes and mechanical failures, as well as a program that may reimburse members for food losses on refrigerators and freezers. Most products covered by Service Net’s Extended Service Plans are also available for onsite repair, where applicable.

DirectBuy offers consumers thousands of items, including kitchen cabinets, flat-screen televisions and major appliances from more than 700 top manufacturers and their authorized suppliers. At 160 showrooms throughout the United States and Canada, DirectBuy members enjoy a comfortable, welcoming setting and design center where they finally have the financial control of buying direct.

“We are focused on enhancing the relationship between DirectBuy and their members to maximize the value of the relationship,” explained Service Net’s President Chris Smith. “We’re confident in the positive impact we can make – and look forward to several great years of service to DirectBuy’s membership base.”

Founded in Louisville, Kentucky in 1996, Service Net has grown rapidly into one of the nation’s top service contract and warranty marketing companies, and now underwrites and administers extended warranty program for many of the world’s most recognized brands and their respective product lines. Many companies now turn to Service Net for flexible and innovative service solutions because of their expertise in not only building brand loyalty, but also in creating unique programs to meet their clients’ needs.

“DirectBuy’s offering of Service Net’s Extended Service Plans reinforces the value we offer to our members. An extended service plan provides the member with the peace of mind that if they have a product failure, there’s a support organization to address it,” explains DirectBuy Vice President of Operations John Meyer. “Just as we enable DirectBuy members to buy their appliances and electronics at manufacturer-direct prices, we now offer Extended Service Plans at those same direct prices, and the savings are considerable.”

To assist members with their home renovation projects, DirectBuy also offers access to interior designers and product specialists who are specially trained in one of five areas of merchandise: Home Furnishings, Home Improvement, Flooring, Entertainment/Outdoor, and Accessories. Additionally, members benefit from the use of a children’s play area, café and a member’s lounge to relax while shopping.

DirectBuy members also have access to renowned designer Christopher Lowell.  Lowell has designed twelve room settings – created exclusively with products available through DirectBuy – using his Seven Layers of Design. An innovative approach to home décor, The Seven Layers of Design keeps homeowners on budget and from feeling overwhelmed by their project.

Service Net
SERVICE NET is a service management company focused on enhancing the relationship between their clients and their customers to increase brand loyalty and maximize the lifetime value of their relationship. They deliver a full range of industry-leading service solutions including warranty management administration, extended service programs, customer service support, service network management, claims processing services, and service contract underwriting. Service Net provides these services for a variety of manufacturers, retailers, buying groups and distributors and currently support over five million consumers worldwide. Service Net serves several Fortune 1,000 companies in the consumer electronics, home appliance, PC products, and HVAC industries.  Headquartered in Jeffersonville, Ind., the company maintains sales offices in Denver; Hartford, Conn.; and Irvine, Calif. For more information, please go to www.servicenet.com.

DirectBuy Membership

Consumers who are interested in joining DirectBuy are encouraged to attend an exclusive Open House event, which is designed to educate families about DirectBuy’s unique business model.  The Open House also helps consumers better understand how DirectBuy members avoid traditional retail markup when purchasing brand-name merchandise. 

To request a “Free Insider’s Guide to Buying Direct” and a Visitor’s Pass to learn more about the superior value and benefits of a DirectBuy membership, call 1-800-DIRECTBUY or visit www.directbuy.com.

About DirectBuy

For more than 37 years, DirectBuy has been showing thousands of consumers unparalleled ways to save as they shop for virtually everything for in and around their homes – from furnishings, home improvement and flooring, to entertainment and outdoor products, accessories and much, much more. With more than 160 locations in North America, DirectBuy offers its members access to approximately 700 brand-name manufacturers and their authorized suppliers in the US, and more than 500 brand-name manufacturers and authorized suppliers in Canada.

Consumers interested in seeing DirectBuy’s savings, service and selection up close may obtain a Visitor’s Pass to attend an Open House by visiting www.directbuy.com or www.directbuycares.com.

Service Net and DirectBuy partner to offer extended service plans to membersRead More

DirectBuy of Buffalo hires Don Zappia as marketing manager

CHEEKTOWAGA, NY…

DirectBuy of Buffalo, the leading members-only showroom and home design center that offers merchandise at manufacturer-direct prices, recently hired Don Zappia as a marketing manager.

Zappia most recently worked for a networking marketing firm in Las Vegas, Nevada. Prior to that he owned and operated Simme’s Martini Bar & Restaurant in Lancaster, New York. Zappia attended Medaille College in Buffalo.

“Don’s been a great addition to our staff. He brings a lot of energy to the table and has a passion for the value DirectBuy brings to our members lives,” said Mark Klinger, owner of DirectBuy of Buffalo.

As a marketing manager, Zappia’s responsibilities include oversight of the phone room marketing efforts, lead generation and lead follow up.

“DirectBuy brings an entirely new way to shop for thousands of people and I’m extremely excited to help more people discover the unique opportunity DirectBuy offers,” said Zappia, a Buffalo resident. “Not only do we help people save, but this is a really fun place to work. Mark is a great boss and the people here really do make it a pleasure to come to work everyday.”

Married, Zappia resides in Amherst with his wife Lori. 

Since 1971, DirectBuy has helped consumers enjoy enormous savings on home furnishings, home improvement items, entertainment and outdoor products, and accessories, by providing an avenue to purchase directly from the manufacturer. Conveniently located at 4950 Genesee Street in Cheektowaga, New York, DirectBuy offers members a comfortable setting, where they finally have the financial control of buying direct.

For more information on a DirectBuy membership, you can call 716-684-1400 or visit

www.directbuy-buffalo.com.

About DirectBuy

Since 1971, DirectBuy has helped hundreds of thousands of families enjoy a better quality of life, enabling them to buy directly from more than 700 manufacturers and their authorized suppliers. Buying direct makes members’ hard-earned money to go much further, while having the selection and choice not available at any retail store. DirectBuy has been serving the greater Buffalo area since 2005. Access to confidential prices, local suppliers, and unparalleled selection helps make members’ dream projects a reality.  It’s a comfortable setting, where you finally have the financial control of buying direct. DirectBuy of Buffalo is one of more than 160 DirectBuy showrooms throughout North America.

Consumers interested in becoming members may obtain a Visitor’s Pass to attend an Open House by contacting DirectBuy at 716-684-1400, or visiting www.DirectBuy-Buffalo.com. 

To learn more about the superior value and benefits of a DirectBuy membership, visit www.directbuycares.com.

 

DirectBuy of Buffalo hires Don Zappia as marketing managerRead More

DirectBuy offers “play” areas for parents and children.

CHICAGO, GURNEE, HOFFMAN ESTATES, NAPERVILLE, TINLEY PARK, IL …

By purchasing directly from the manufacturer, DirectBuy members can not only save a lot of money, but enjoy the process as well. And while it can be a lot of fun to pick out your new kitchen, the new floors for your bathroom, it also requires your full attention. That’s a luxury members with children don’t always have.

The five DirectBuy franchises of the greater Chicago—DirectBuy of Chicago North, DirectBuy of Tinley Park, DirectBuy of Hoffman Estates, DirectBuy of DuPage County and DirectBuy of Gurnee—have developed a “Kids Zone” area in their respective clubs so parents can focus on the task at hand and kids can enjoy the DirectBuy experience, too.

Though not a supervised area, the Kids Zone features a number of things to keep school-age children occupied and entertained: books, puzzles and games. The Kids Zone also includes a flat screen television so children of members can watch movies or play games. 

“Let’s face it, most kids would rather go to the dentist than watch their parents shop for their next home improvement project. By the same token, it’s difficult for members with children to get the most out of the experience and do the research they need to do if they’re concerned about the kids getting fidgety. The Kids Zone gives children of DirectBuy members a place to play games, watch TV or even make new friends with other members’ kids while the grown-ups have their ‘fun’,” said I.J. Sell, owner of DirectBuy of Tinley Park.

Creating fun things to do for children is nothing new for DirectBuy. DirectBuy franchises across North America regularly donate equipment to youth organizations like the Boys & Girls Clubs, YMCAs, and children’s hospitals.

“Because we are entrenched in the greater Chicago community, we have an even greater incentive to make this a one-of-a-kind, unique shopping experience because many of the members are our friends, neighbors, even relatives,” said Dave Kushner, owner of DirectBuy of Hoffman Estates. “The Kids Zone and donations to youth groups are just an extension of that philosophy.”

Since 1971, DirectBuy showrooms have offered members the opportunity to enjoy enormous savings on home furnishings, home improvement items, entertainment and outdoor products and accessories by buying wholesale, directly from the manufacturer. With five convenient locations in the greater Chicago area (Chicago, Gurnee, Hoffman Estates, Naperville, and Tinley Park), consumers can enjoy a comfortable, country-club setting, where they finally have the financial control of buying direct.

For more information on a DirectBuy membership, you can call 1-800-DIRECTBUY or visit http://www.directbuychicago.com/.

About DirectBuy

Since 1971, DirectBuy has helped hundreds of thousands of families enjoy a better quality of life, enabling them to buy directly from more than 700 manufacturers and their authorized suppliers. Buying direct makes members’ hard-earned money to go much further, while having the selection and choice not available at any retail store. Access to confidential prices, local suppliers, and unparalleled selection helps make members’ dream projects a reality.  It’s a comfortable, country-club setting, where you finally have the financial control of buying direct. The five DirectBuy showrooms serving the greater Chicago area are part of more than 160 locations throughout North America.

Consumers interested in becoming members may obtain a Visitor’s Pass to attend an Open House by visiting http://www.directbuychicago.com/. 

Locations of the five DirectBuy showrooms serving the greater Chicago area are: DirectBuy of Gurnee, 4081 Ryan Rd. #107, Gurnee, IL; DirectBuy of Hoffman Estates, 2200 N. Stonington Ave Ste. 150 Hoffman Estates, IL; DirectBuy of Chicago North, 6325 Avondale, Chicago, IL; DirectBuy of DuPage County, 1864 Highgrove Ste. 136 Naperville, IL; and DirectBuy of Tinley Park, 18400 S. 76th Avenue Ste. B, Tinley Park, IL.

To learn more about the superior value and benefits of a DirectBuy membership, visit www.directbuycares.com.

 

DirectBuy offers “play” areas for parents and children.Read More