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Better Business Bureau

Boston Pack and Ship earns Better Business Bureau accreditation

BRAINTREE, MA…

As a small load shipping specialist for the past 22 years, Boston Pack and Ship has always tried to do right by its customers and its trusted business partners. That commitment to service recently earned Boston Pack and Ship accreditation from the Better Business Bureau (BBB) and a “Certificate of No Complaints” for a 36-month period.

The BBB accreditation recognizes Boston Pack and Ship’s satisfactory business record for a period of greater than one year. A satisfactory business record means being free from unsatisfactory reports or unresolved complaints for that period of time and agreeing to uphold BBB accreditation standards.

“The accreditation and the certificate are significant because the BBB is a recognized authority on best business practices and it’s reassuring to know the way we do business at Boston Pack and Ship meets those standards,” said Bill Yankee, co-owner of Boston Pack and Ship. “Of course, it’s our objective to provide superior service so that there never is a customer complaint to resolve and that what makes the ‘Certificate of No Complaints’ so gratifying. Consistently meeting the needs of our customers happy is the major reason why we are still going strong in our third decade of business.”

Boston Pack and Ship specializes in moves of 1,000 pounds or less. In addition, it offers customized package and custom crate building services at its workshop in Braintree. For items like computer equipment, artwork and other fragile items, Boston Pack and Ship employs foam-in-place technology to “lock” those items in place and limit movement within the package.

The breadth of Boston Pack and Ship’s relocation services includes:

  • Small loads – with no minimum requirement; blanket-wrapping for fragile, delicate moves; full insurance available
  • Custom crates and packaging for computers, electronic instruments, prototypes, antiques and artwork.
  • State-of-the-art, foam-in-place solutions to protect valuables
  • Multiple U.S. and International shipping options—ocean or air—to help lower costs
  • Door-to-door and door-to-port delivery with insurance available
  • On-time pickups by appointment

For more information, you can visit the company Web site at www.bostonpackandship.com. For a free quote on an out-of-state or international move or shipment, please call (800) 400-7204.

Small load specialists

Boston Pack and Ship has been a trusted strategic partner of many movers in eastern Massachusetts for more than two decades. Based in Braintree, Massachusetts, Boston Pack and Ship employs custom crates and packaging and foam-in-place solutions to pack and ship everything from artwork to heirlooms, computers to antiques to both out-of-state and international destinations. Known for its fast and efficient customer service, one call is usually all it takes to schedule a pickup for a door-to-door or door-to-port shipment. For more information, visit www.bostonpackandship.com or call (800) 400-7204 for a free quote.

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DirectBuy of Cool Springs earns A+ rating from the Better Business Bureau

Brentwood, TN…

DirectBuy of Cool Springs, the leading members-only showroom and home design center that offers merchandise directly from manufacturers and their authorized suppliers, was recently awarded an A+ grade by the Better Business Bureau as a BBB Accredited Business.

In an economy that has seen better days, consumers more than ever need help finding companies they can trust. With this in mind, the BBB released a revised ratings system on December 1, 2008 that replaced their old “satisfactory” and “unsatisfactory” scale to make it easier for consumers to find trustworthy businesses.

According to their website, the A+ rating is the highest grade assigned by the BBB and represents their degree of confidence that DirectBuy of Cool Springs is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns.

The BBB rating system relies on a computer-generated formula that takes into account 16 diverse factors based on objective data and real-life incidences of a business’s actions that have been confirmed and evaluated by actual BBB professionals.

The owners of DirectBuy of Cool Springs, Steve Blume and John Langley, opened their former Cool Springs location five years ago, and have been a recognized, BBB-accredited business since 2002. The Better Business Bureau contends that BBB Accreditation continues to be the most reliable way for most consumers to identify businesses that can be trusted to deliver upon their promises.

“With our advertising and savings claims, we face constant scrutiny,” explained Owner Steve Blume. “Our A+ rating validates our success in upholding these claims and the promises we made to our thousands of local members over the last six years.”

DirectBuy of Cool Springs was also among the top ten United States franchises in annual merchandise volume purchased by members, and the showroom attracts members who drive as long as four hours to shop there.

To assist members with their home renovation projects, DirectBuy of Cool Springs also offers access to interior designers and product specialists who are specially trained in one of five areas of merchandise: Home Furnishings, Home Improvement, Flooring, Entertainment/Outdoor, and Accessories. Additionally, members benefit from the use of a children’s play area, café and a member’s lounge to relax while shopping.

DirectBuy Membership

Consumers who are interested in joining DirectBuy of Cool Springs are encouraged to attend an exclusive Open House event, which is designed to educate families about DirectBuy’s unique business model.  The Open House also helps consumers better understand how DirectBuy members avoid traditional retail markup when purchasing brand-name merchandise. 

About DirectBuy

For more than 37 years, DirectBuy has been showing hundreds of thousands of consumers unparalleled ways to save as they shop for virtually everything for in and around their homes – from furnishings, home improvement and flooring, to entertainment and outdoor products, accessories and much, much more. With more than 160 locations in North America, DirectBuy offers its members access to approximately 700 brand-name manufacturers and their authorized suppliers in the US, and more than 500 brand-name manufacturers and authorized suppliers in Canada.

Consumers interested in seeing DirectBuy’s savings, service and selection up close may obtain a Visitor’s Pass to attend an Open House by visiting www.directbuycoolsprings.com or www.directbuycares.com.

 

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