DirectBuy of Cool Springs, the leading members-only showroom and home design center that offers merchandise directly from manufacturers and their authorized suppliers, was recently awarded an A+ grade by the Better Business Bureau as a BBB Accredited Business.
In an economy that has seen better days, consumers more than ever need help finding companies they can trust. With this in mind, the BBB released a revised ratings system on December 1, 2008 that replaced their old “satisfactory” and “unsatisfactory” scale to make it easier for consumers to find trustworthy businesses.
According to their website, the A+ rating is the highest grade assigned by the BBB and represents their degree of confidence that DirectBuy of Cool Springs is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns.
The BBB rating system relies on a computer-generated formula that takes into account 16 diverse factors based on objective data and real-life incidences of a business’s actions that have been confirmed and evaluated by actual BBB professionals.
The owners of DirectBuy of Cool Springs, Steve Blume and John Langley, opened their former Cool Springs location five years ago, and have been a recognized, BBB-accredited business since 2002. The Better Business Bureau contends that BBB Accreditation continues to be the most reliable way for most consumers to identify businesses that can be trusted to deliver upon their promises.
“With our advertising and savings claims, we face constant scrutiny,” explained Owner Steve Blume. “Our A+ rating validates our success in upholding these claims and the promises we made to our thousands of local members over the last six years.”
DirectBuy of Cool Springs was also among the top ten United States franchises in annual merchandise volume purchased by members, and the showroom attracts members who drive as long as four hours to shop there.
To assist members with their home renovation projects, DirectBuy of Cool Springs also offers access to interior designers and product specialists who are specially trained in one of five areas of merchandise: Home Furnishings, Home Improvement, Flooring, Entertainment/Outdoor, and Accessories. Additionally, members benefit from the use of a children’s play area, café and a member’s lounge to relax while shopping.
Consumers who are interested in joining DirectBuy of Cool Springs are encouraged to attend an exclusive Open House event, which is designed to educate families about DirectBuy’s unique business model. The Open House also helps consumers better understand how DirectBuy members avoid traditional retail markup when purchasing brand-name merchandise.
For more than 37 years, DirectBuy has been showing hundreds of thousands of consumers unparalleled ways to save as they shop for virtually everything for in and around their homes – from furnishings, home improvement and flooring, to entertainment and outdoor products, accessories and much, much more. With more than 160 locations in North America, DirectBuy offers its members access to approximately 700 brand-name manufacturers and their authorized suppliers in the US, and more than 500 brand-name manufacturers and authorized suppliers in Canada.
Consumers interested in seeing DirectBuy’s savings, service and selection up close may obtain a Visitor’s Pass to attend an Open House by visiting www.directbuycoolsprings.com or www.directbuycares.com.