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No place like home (and garden) show…DirectBuy of Buffalo to exhibit at the Buffalo Home and Garden Show.

CHEEKTOWAGA, NY…

DirectBuy of Buffalo, the leading home improvement and furnishings club with direct insider prices, recently announced it will be exhibiting at the 2009 Buffalo Home and Garden Show, to be held at the Buffalo Convention Center, February 28 to March 8.

The Home and Garden show is one of western New York’s largest consumer shows of its kind and will feature more than 500 experts and thousands of new products in the areas of home, gardening, remodeling, home décor and more. With a well-earned reputation for enabling its members to save hundreds and even thousands on home improvement projects in all those areas, DirectBuy of Buffalo will be exhibiting at Booths 301 and 416.

“The Buffalo Home and Garden Show is a great opportunity to introduce DirectBuy of Buffalo to a broader local audience,” said Mark Klinger, owner of DirectBuy of Buffalo. “I’m sure anybody stopping by our booth will get a sense that DirectBuy offers a whole lot more than just saving money on your home improvement projects.”

In addition to the exhibits, the Buffalo Home and Garden Show will feature a guest appearance by HGTV’s Shane Gallant from Designed to Sell. Also, the show’s promoter, Marketplace Events, is holding a raffle for entrants to win two tickets to the Denver Home Show and the opportunity to meet Ty Pennington of ABC-TV’s “Extreme Makeover: Home Edition.” Pennington recently inked a three-year deal to be Marketplace Events’ spokesperson.

For more information on the 2009 Buffalo Home and Garden Show, you can visit www.buffalohomeshow.com.

Members of DirectBuy have access to thousands of items, including kitchen cabinets, flat-screen televisions and major appliances from hundreds of top manufacturers and their authorized suppliers. Since DirectBuy offers brand-name merchandise with no traditional retail markup, members are able to save hundreds, even thousands, of dollars on purchases for their homes.

To assist with home renovation, DirectBuy members also have access to licensed interior designers and product specialists who are specifically trained in one of five areas of merchandise: Home Furnishings, Home Improvement, Flooring, Accessories, and Entertainment/Outdoor.

Conveniently located at 4950 Genesee Street in Cheektowaga, New York, DirectBuy offers members a comfortable setting where they finally have the financial control of buying direct.

For more information on a DirectBuy membership, you can call 716-684-1400 or visit

www.directbuy-buffalo.com.

About DirectBuy

Since 1971, DirectBuy has helped hundreds of thousands of families enjoy a better quality of life, enabling them to buy directly from more than 700 manufacturers and their authorized suppliers. Buying direct makes members’ hard-earned money to go much further, while having the selection and choice not available at any retail store. DirectBuy has been serving the greater Buffalo area since 2005. Access to confidential prices, local suppliers, and unparalleled selection helps make members’ dream projects a reality.  It’s a comfortable, country-club setting, where you finally have the financial control of buying direct. DirectBuy of Buffalo is one of more than 160 DirectBuy locations throughout North America.

Consumers interested in becoming members may obtain a Visitor’s Pass to attend an Open House by contacting DirectBuy at 716-684-1400, or visiting www.DirectBuy-Buffalo.com. 

To learn more about the superior value and benefits of a DirectBuy membership, visit www.directbuycares.com.  

No place like home (and garden) show…DirectBuy of Buffalo to exhibit at the Buffalo Home and Garden Show.Read More

DirectBuy of Cool Springs awards member $50,000 home makeover

Brentwood, TN…

DirectBuy of Cool Springs, the home improvement and furnishings club with direct insider prices, is set to award $50,000 to one of its members at 1:00 pm on Saturday, February 14, 2009, as part of the company’s national Home Makeover Program. The celebration will be highlighted by the presentation of an oversized check to Rogelio Menchaca-Garcia by the club’s owners, Steve Blume and John Langley.

Rogelio Menchaca-Garcia joined DirectBuy of Cool Springs in November of 2008, and was in the midst of remodeling his home when he was informed he had won DirectBuy’s grand prize. “This is the first time I have won anything, and I was shocked,” he said excitedly. “I really can’t believe it. I am still speechless.”

When asked about his plans for his newfound fortune, Menchaca-Garcia said he will continue to make smart, budget-conscious improvements to his home with the help of DirectBuy to maximize his return on investment when he decides to sell. To go along with new flooring and fixtures for his bathroom, he has added a new roof and is planning a full kitchen remodel, complete with new windows and appliances.

Rogelio is currently active in the military and was formerly deployed in Bosnia. He now works as part of a special program called Wounded Warriors – a not-for-profit organization that provides tangible support for soldiers to help them on the road to healing.

“We work with soldiers who may have been wounded overseas while serving our country,” he explained. “Our objective is to help them rehabilitate with the goal of returning either to active duty and/or the community.”

Steve Blume and John Langley, who own and operate DirectBuy of Cool Springs, were excited to be able to help one of their members realize their dreams, and felt it was especially meaningful that it was a community member who had served our country overseas.

“We always have imagined how awesome it would if someone won the Home Makeover Program from our showroom, but for it to actually happen in our club is incredible,” co-owner Steve Blume explained. “I have come to know and respect Rogelio Menchaca-Garcia. He’s a wonderful person – exactly the caliber of person you want and hope will win. Everyone at our showroom is so excited and happy for him.”

Over the past few years, DirectBuy has distributed more than $450,000 in prize money to both members and non-members as part of their Home Makeover Program, designed to help consumers create the home of their dreams.

DirectBuy of Cool Springs recently relocated to a brand new, 25,000 sq. foot showroom, conveniently located at 1005 Flagpole Court in Brentwood in the new Mallory Park development. The franchise was among the top ten United States franchises in annual merchandise volume purchased by members in 2008. Additionally, the club boasts an A+ rating from their local Better Business Bureau, attracting members who drive as much as four hours to shop there.

To assist members with their home renovation projects, DirectBuy of Cool Springs employs interior designers and product specialists who are specially trained in one of five areas of merchandise: Home Furnishings, Home Improvement, Flooring, Entertainment/Outdoor, and Accessories. Additionally, members benefit from the use of a children’s play area, café and a member’s lounge to relax while shopping.

DirectBuy of Cool Springs members also have exclusive access to renowned designer Christopher Lowell.  Lowell has designed 12 room settings – created exclusively with products available through DirectBuy – using his Seven Layers of Design. An innovative approach to home décor, The Seven Layers of Design keeps homeowners on budget and from feeling overwhelmed by their project.

DirectBuy Membership

Consumers who are interested in joining DirectBuy of Cool Springs are encouraged to attend an exclusive Open House event, which is designed to educate families about DirectBuy’s unique business model.  The Open House also helps consumers better understand how DirectBuy members avoid traditional retail markup when purchasing brand-name merchandise. 

About DirectBuy

For more than 37 years, DirectBuy has been showing hundreds of thousands of consumers unparalleled ways to save as they shop for virtually everything for in and around their homes – from furnishings, home improvement and flooring, to entertainment and outdoor products, accessories and much, much more. With more than 160 locations in North America, DirectBuy offers its members access to approximately 700 brand-name manufacturers and their authorized suppliers in the US, and more than 500 brand-name manufacturers and authorized suppliers in Canada.

Consumers interested in seeing DirectBuy’s savings, service and selection up close may obtain a Visitor’s Pass to attend an Open House by visiting www.directbuycoolsprings.com or www.directbuycares.com.

DirectBuy of Cool Springs awards member $50,000 home makeoverRead More

DirectBuy of Calgary honored as top Renewal Centre of the Year

CALGARY, AB…

DirectBuy, the leading members-only showroom and home design centre that offers merchandise direct from manufacturers and their authorized suppliers, is proud to announce that DirectBuy of Calgary, led by franchise owner Teresa Shock, recently was the recipient of the highest honour for membership renewals awarded to franchise locations – Renewal Centre of the Year.

“We are very proud and excited that our members enjoy the shopping experience and savings enough to continue to support us year after year,” franchise owner Teresa Shock explained. “I am also very proud of the excellent job our service team is doing because they’ve truly created the type of atmosphere where our members love to shop for their homes.”

DirectBuy centres had the opportunity to qualify for Renewal Centre of the Year by displaying a high renewal rate – a testament to service excellence – on first and subsequent member renewals during a 12-month qualification period. During the past year, all DirectBuy locations were ranked according to their renewal percentage, culminating with the top centre, DirectBuy of Calgary, earning on-stage recognition at DirectBuy’s International Sales & Service Conference and acknowledgment in BuyLines – the company’s network wide newsletter.

Franchise Owner Teresa Shock owns and operates the 16,000 sq. ft. DirectBuy of Calgary showroom, conveniently located at Unit 17 3900 106th Ave SE in Calgary, AB. DirectBuy offers consumers a comfortable, welcoming setting and design centre where they finally have the financial control of buying direct.

DirectBuy of Calgary offers area residents thousands of items, including kitchen cabinets, flat-screen televisions and major appliances from more than 500 top manufacturers and their authorized suppliers. 

To assist members with their home renovation projects, DirectBuy employs interior designers and product specialists who are specially trained in one of five areas of merchandise: Home Furnishing, Home Improvement, Flooring, Accessories, and Entertainment/Outdoor.

DirectBuy members also have access to renowned designer Christopher Lowell.  Lowell has designed twelve room settings – created exclusively with products available through DirectBuy – using his Seven Layers of Design.  An innovative approach to home décor, The Seven Layers of Design keeps homeowners on budget and from feeling overwhelmed by their project.

DirectBuy Membership

Consumers who are interested in joining DirectBuy of Calgary are encouraged to attend an exclusive Open House event, which is designed to educate families about DirectBuy’s unique business model.  The Open House also helps consumers better understand how DirectBuy members avoid traditional retail markup when purchasing brand-name merchandise. 

To request a “Free Insider’s Guide to Buying Direct” and a Visitor’s Pass to learn more about the superior value and benefits of a DirectBuy membership, call 403-543-1620 or visit www.directbuy.com.

About DirectBuy

For more than 37 years, DirectBuy has been showing thousands of consumers unparalleled ways to save as they shop for virtually everything for in and around their homes – from furnishings, home improvement and flooring, to entertainment and outdoor products, accessories and much, much more. With more than 160 locations in North America, DirectBuy offers its members access to approximately 500 brand-name manufacturers and their authorized suppliers in Canada, and more than 700 brand-name manufacturers and authorized suppliers in the United States.

Consumers interested in seeing DirectBuy’s savings, service and selection up close may obtain a Visitor’s Pass to attend an Open House by visiting www.directbuy.com or www.directbuycares.com.

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DirectBuy of Buffalo promotes Henry, Lange

 CHEEKTOWAGA, NY…DirectBuy of Buffalo, the leading members-only showroom and home design center that offers merchandise at manufacturer-direct prices, recently promoted Marsha Henry and Denise Lange to the position of marketing associate.

Henry, a Hamburg resident, began with DirectBuy of Buffalo in March 2008 as a lead generator. Prior to working for DirectBuy of Buffalo, she worked for a veterinary hospital.

Lange, a Cheektowaga resident, began with DirectBuy of Buffalo in September 2008 as a lead generator. Prior to working for DirectBuy of Buffalo, she was employed by Chick-n-Pizza Works.

“Both Marsha and Denise are most deserving of this promotion. They’ve done a great job as part of our lead generating staff and are valuable members of our team,” said Mark Klinger, owner of DirectBuy of Buffalo. “We’re looking forward to bigger and better things from both of them in their new roles as marketing associates.”

As marketing associates, Henry and Lange’s responsibilities include booking appointments for tours and direct marketing efforts toward prospective members.

“Working at DirectBuy has been a great experience for me,” said Henry. “The people here are very friendly and we have a lot of laughs while doing something extraordinary for our members by helping them create the homes of their dreams.”

Since 1971, DirectBuy has helped consumers enjoy enormous savings on home furnishings, home improvement items, entertainment and outdoor products, and accessories, by providing an avenue to purchase directly from the manufacturer. Conveniently located at 4950 Genesee Street in Cheektowaga, New York, DirectBuy offers members a comfortable setting, where they finally have the financial control of buying direct.

For more information on a DirectBuy membership, you can call 716-684-1400 or visit www.directbuy-buffalo.com.

About DirectBuy

Since 1971, DirectBuy has helped hundreds of thousands of families enjoy a better quality of life, enabling them to buy directly from more than 700 manufacturers and their authorized suppliers. Buying direct makes members’ hard-earned money to go much further, while having the selection and choice not available at any retail store. DirectBuy has been serving the greater Buffalo area since 2005. Access to confidential prices, local suppliers, and unparalleled selection helps make members’ dream projects a reality.  It’s a comfortable setting, where you finally have the financial control of buying direct. DirectBuy of Buffalo is one of more than 160 DirectBuy showrooms throughout North America.

Consumers interested in becoming members may obtain a Visitor’s Pass to attend an Open House by contacting DirectBuy at 716-684-1400, or visiting www.DirectBuy-Buffalo.com. 

To learn more about the superior value and benefits of a DirectBuy membership, visit www.directbuycares.com.  

DirectBuy of Buffalo promotes Henry, LangeRead More

DirectBuy of Ottawa honoured with Sales Centre of the Year award

OTTAWA, ON…

DirectBuy, the leading members-only showroom and home design centre that offers merchandise direct from manufacturers and their authorized suppliers, is proud to announce that franchise owners Lise & Régis Girard and Frank Andrée and Chantal Lapalme recently were the recipients of the highest honour for sales awarded to franchisees – Sales Centre of the Year.

“We are extremely proud to have received this prestigious award. Helping our members to realize their dreams is remarkably rewarding for us as DirectBuy franchise owners,” said co-owner Lise Girard. “However, we would not have accomplished these lofty goals without the support of our knowledgeable and devoted staff. We would like to share this award with each and every one of our employees.”

DirectBuy centres had the opportunity to qualify for Sales Centre of the Year by introducing families to the DirectBuy concept, and were recognized for the number of families they helped join DirectBuy for the months of November 2007 through October 2008.

For their accomplishment, DirectBuy of Ottawa earned on-stage and video recognition at DirectBuy’s International Sales & Service Conference, a plaque celebrating their success, and acknowledgment in BuyLines – the company’s network-wide newsletter.

Lise & Régis Girard with Frank Andrée and Chantal Lapalme own the 20,000 sq. foot DirectBuy of Ottawa showroom, conveniently located at 1392 Cyrville Road in Ottawa, ON. DirectBuy offers consumers a comfortable, welcoming setting and design centre where they finally have the financial control of buying direct.

“We buy just like the retailers buy and then we pass the savings right on to our members,” co-owner Chantal Lapalme explains. “Our hope is to elevate the shopping experience for our members while continuing to provide them with tremendous service and savings on the more than 500 manufacturers and authorized suppliers we carry.”

To assist members with their home renovation projects, DirectBuy employs interior designers and product specialists who are specially trained in one of five areas of merchandise: Home Furnishing, Home Improvement, Flooring, Accessories, and Entertainment/Outdoor.

DirectBuy members also have access to renowned designer Christopher Lowell.  Lowell has designed twelve room settings – created exclusively with products available through DirectBuy – using his Seven Layers of Design. An innovative approach to home décor, The Seven Layers of Design keeps homeowners on budget and from feeling overwhelmed by their project.

DirectBuy Membership

Consumers who are interested in joining DirectBuy of Ottawa are encouraged to attend an exclusive Open House event, which is designed to educate families about DirectBuy’s unique business model.  The Open House also helps consumers better understand how DirectBuy members avoid traditional retail markup when purchasing brand-name merchandise. 

To request a “Free Insider’s Guide to Buying Direct” and a Visitor’s Pass to learn more about the superior value and benefits of a DirectBuy membership, call (613) 749-7399 or visit www.directbuy.com.

About DirectBuy

For more than 37 years, DirectBuy has been showing thousands of consumers unparalleled ways to save as they shop for virtually everything for in and around their homes – from furnishings, home improvement and flooring, to entertainment and outdoor products, accessories and much, much more. With more than 160 locations in North America, DirectBuy offers its members access to approximately 500 brand-name manufacturers and their authorized suppliers in Canada, and more than 700 brand-name manufacturers and authorized suppliers in the United States.

Consumers interested in seeing DirectBuy’s savings, service and selection up close may obtain a Visitor’s Pass to attend an Open House by visiting www.directbuy.com or www.directbuycares.com. 

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DirectBuy of South Orange County recognized with Top Customer Service Rating award

COSTA MESA, CA…

DirectBuy, the leading members-only showroom and home design center that offers merchandise direct from manufacturers and their authorized suppliers, is proud to announce that franchise owners Mark and Kim Gower recently were the recipients of a prestigious customer service rating award – Top Customer Service Rating Center of the Year.

“We are extremely proud to have received this prestigious award. Helping our members to realize their dreams is remarkably rewarding for us as DirectBuy franchise owners,” said Kim Gower. “Working to constantly improve customer service is something our service staff takes very seriously. We strive to elevate the shopping experience for our members while continuing to provide them with tremendous selection and savings.”

DirectBuy centers had the opportunity to qualify for Customer Service Rating Center of the Year, by excelling in several key customer service areas during a 12-month qualification period. To earn this award, centers were graded and awarded points to determine their Customer Service Rating based on feedback from actual customers using a survey designed in collaboration with Maritz Research.

Maritz surveyed DirectBuy customers and asked them to rate their experience based on ten different steps in the life of a member – from their initial new member orientation through to their shopping experiences and beyond. The survey was designed in collaboration with DirectBuy franchisees from throughout their network that had attended training with Maritz at The Disney Institute in Orlando, FL and using DirectBuy’s Service Theme and Service Standards as a guide. Maritz then translated the survey feedback into a scoring system to determine a customer service rating for each of DirectBuy’s 160 locations.

DirectBuy of South Orange County received on-stage recognition at the International Sales & Service Conference, a plaque commemorating their achievement, as well as recognition in BuyLines – the company’s network wide newsletter.

Mark and Kim Gower own and operate the 16,000 sq. foot DirectBuy of South Orange County showroom, conveniently located at 3030 Pullman Street in Cost Mesa, CA. DirectBuy offers consumers a comfortable, welcoming setting and design center where they finally have the financial control of buying direct.

“DirectBuy of South Orange County sets itself apart from traditional retailers by providing consumers with a low-cost, ‘one-stop shopping’ destination where they can furnish, build or renovate their home,” said co-owner Mark Gower. “Members enjoy personalized service as they navigate through our extensive selection of brand-name, top-of-the-line merchandise.”

DirectBuy of South Orange County offers area residents thousands of items, including kitchen cabinets, flat-screen televisions and major appliances from more than 700 top manufacturers and their authorized suppliers. 

To assist members with their home renovation projects, DirectBuy employs interior designers and product specialists who are specially trained in one of five areas of merchandise: Home Furnishing, Home Improvement, Flooring, Accessories, and Entertainment/Outdoor.

DirectBuy members also have access to renowned designer Christopher Lowell.  Lowell has designed twelve room settings – created exclusively with products available through DirectBuy – using his Seven Layers of Design.  An innovative approach to home décor, The Seven Layers of Design keeps homeowners on budget and from feeling overwhelmed by their project.

DirectBuy Membership

Consumers who are interested in joining DirectBuy of South Orange County are encouraged to attend an exclusive Open House event, which is designed to educate families about DirectBuy’s unique business model.  The Open House also helps consumers better understand how DirectBuy members avoid traditional retail markup when purchasing brand-name merchandise. 

To request a “Free Insider’s Guide to Buying Direct” and a Visitor’s Pass to learn more about the superior value and benefits of a DirectBuy membership, call 714-656-4949 or visit www.directbuy.com.

About DirectBuy

For more than 37 years, DirectBuy has been showing thousands of consumers unparalleled ways to save as they shop for virtually everything for in and around their homes – from furnishings, home improvement and flooring, to entertainment and outdoor products, accessories and much, much more. With more than 160 locations in North America, DirectBuy offers its members access to approximately 700 brand-name manufacturers and their authorized suppliers in the US, and more than 500 brand-name manufacturers and authorized suppliers in Canada.

Consumers interested in seeing DirectBuy’s savings, service and selection up close may obtain a Visitor’s Pass to attend an Open House by visiting www.directbuy.com or www.directbuycares.com.

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