CHEEKTOWAGA, NY and SAN FRANCISCO, CA…
Mercedes Zoldos, Orchard Park resident and service manager at DirectBuy of Buffalo, didn’t necessarily leave her heart in San Francisco. Yet it’s quite likely she will remember San Francisco for quite some time after being recognized as one of DirectBuy’s “service stars” at DirectBuy’s international sales and conference last month in the city by the bay.
DirectBuy’s “Service Star” honors are based on a number of criteria, including merchandise volume, star ratings, member polls, personal accomplishment and years of service. Zoldos finished eighth out of literally hundreds of service professionals at the more than 160 DirectBuy showrooms across the U.S. and Canada.
“It’s great to attend DirectBuy’s international conference for a lot of reasons: new ideas, meeting other center owners and employees and just a whole lot of fun in a great location. To be recognized by Corporate as one of the top 10 among your peers is really icing on the cake and a tremendous honor,” said Zoldos.
Held from November 22 to 25 at the San Francisco Marriott, DirectBuy’s conference, appropriately titled the Brilliance by the Bay, brought DirectBuy center owners from across the U.S. and Canada. Besides fun and festivities, the conference included an awards banquet, where Zoldos received this distinction.
“I’ve run out of superlatives to use when describing the job Mercedes does for our organization. When it comes to serving our customers, staff and the community, she really is a service star,” said Mark Klinger, owner of DirectBuy of Buffalo.
A former veterinarian technician, Zoldos has worked for DirectBuy for the past three and a half years, first in Houston and for the past two years at DirectBuy of Buffalo. Married and the mother of two grown sons, Shawn and Eric, she lives in Orchard Park with her husband Darb.
As the leading members-only showroom and home design center, DirectBuy offers manufacturer-direct pricing on products ranging from light fixtures to televisions to kitchen cabinets, all from more than 700 manufacturers and their authorized suppliers. DirectBuy also offers design services to its members, as well as a listing of local contractors who offer installation services to DirectBuy members, many times at a discounted rate. Conveniently located at 4950 Genesee Street in Cheektowaga, New York, DirectBuy offers members a comfortable setting, where they finally have the financial control of buying direct.
For more information on a DirectBuy membership, you can call 716-684-1400 or visit
Since 1971, DirectBuy has helped hundreds of thousands of families enjoy a better quality of life, enabling them to buy directly from more than 700 manufacturers and their authorized suppliers. Buying direct makes members’ hard-earned money to go much further, while having the selection and choice not available at any retail store. DirectBuy has been serving the greater Buffalo area since 2005. Access to confidential prices, local suppliers, and unparalleled selection helps make members’ dream projects a reality. It’s a comfortable setting, where you finally have the financial control of buying direct. DirectBuy of Buffalo is one of more than 160 DirectBuy showrooms throughout North America.
Consumers interested in becoming members may obtain a Visitor’s Pass to attend an Open House by contacting DirectBuy at 716-684-1400, or visiting www.DirectBuy-Buffalo.com.
To learn more about the superior value and benefits of a DirectBuy membership, visit www.directbuycares.com.