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DirectBuy of Calgary honored as top Renewal Centre of the Year

CALGARY, AB…

DirectBuy, the leading members-only showroom and home design centre that offers merchandise direct from manufacturers and their authorized suppliers, is proud to announce that DirectBuy of Calgary, led by franchise owner Teresa Shock, recently was the recipient of the highest honour for membership renewals awarded to franchise locations – Renewal Centre of the Year.

“We are very proud and excited that our members enjoy the shopping experience and savings enough to continue to support us year after year,” franchise owner Teresa Shock explained. “I am also very proud of the excellent job our service team is doing because they’ve truly created the type of atmosphere where our members love to shop for their homes.”

DirectBuy centres had the opportunity to qualify for Renewal Centre of the Year by displaying a high renewal rate – a testament to service excellence – on first and subsequent member renewals during a 12-month qualification period. During the past year, all DirectBuy locations were ranked according to their renewal percentage, culminating with the top centre, DirectBuy of Calgary, earning on-stage recognition at DirectBuy’s International Sales & Service Conference and acknowledgment in BuyLines – the company’s network wide newsletter.

Franchise Owner Teresa Shock owns and operates the 16,000 sq. ft. DirectBuy of Calgary showroom, conveniently located at Unit 17 3900 106th Ave SE in Calgary, AB. DirectBuy offers consumers a comfortable, welcoming setting and design centre where they finally have the financial control of buying direct.

DirectBuy of Calgary offers area residents thousands of items, including kitchen cabinets, flat-screen televisions and major appliances from more than 500 top manufacturers and their authorized suppliers. 

To assist members with their home renovation projects, DirectBuy employs interior designers and product specialists who are specially trained in one of five areas of merchandise: Home Furnishing, Home Improvement, Flooring, Accessories, and Entertainment/Outdoor.

DirectBuy members also have access to renowned designer Christopher Lowell.  Lowell has designed twelve room settings – created exclusively with products available through DirectBuy – using his Seven Layers of Design.  An innovative approach to home décor, The Seven Layers of Design keeps homeowners on budget and from feeling overwhelmed by their project.

DirectBuy Membership

Consumers who are interested in joining DirectBuy of Calgary are encouraged to attend an exclusive Open House event, which is designed to educate families about DirectBuy’s unique business model.  The Open House also helps consumers better understand how DirectBuy members avoid traditional retail markup when purchasing brand-name merchandise. 

To request a “Free Insider’s Guide to Buying Direct” and a Visitor’s Pass to learn more about the superior value and benefits of a DirectBuy membership, call 403-543-1620 or visit www.directbuy.com.

About DirectBuy

For more than 37 years, DirectBuy has been showing thousands of consumers unparalleled ways to save as they shop for virtually everything for in and around their homes – from furnishings, home improvement and flooring, to entertainment and outdoor products, accessories and much, much more. With more than 160 locations in North America, DirectBuy offers its members access to approximately 500 brand-name manufacturers and their authorized suppliers in Canada, and more than 700 brand-name manufacturers and authorized suppliers in the United States.

Consumers interested in seeing DirectBuy’s savings, service and selection up close may obtain a Visitor’s Pass to attend an Open House by visiting www.directbuy.com or www.directbuycares.com.

DirectBuy of Calgary honored as top Renewal Centre of the YearRead More

DirectBuy of Buffalo promotes Henry, Lange

 CHEEKTOWAGA, NY…DirectBuy of Buffalo, the leading members-only showroom and home design center that offers merchandise at manufacturer-direct prices, recently promoted Marsha Henry and Denise Lange to the position of marketing associate.

Henry, a Hamburg resident, began with DirectBuy of Buffalo in March 2008 as a lead generator. Prior to working for DirectBuy of Buffalo, she worked for a veterinary hospital.

Lange, a Cheektowaga resident, began with DirectBuy of Buffalo in September 2008 as a lead generator. Prior to working for DirectBuy of Buffalo, she was employed by Chick-n-Pizza Works.

“Both Marsha and Denise are most deserving of this promotion. They’ve done a great job as part of our lead generating staff and are valuable members of our team,” said Mark Klinger, owner of DirectBuy of Buffalo. “We’re looking forward to bigger and better things from both of them in their new roles as marketing associates.”

As marketing associates, Henry and Lange’s responsibilities include booking appointments for tours and direct marketing efforts toward prospective members.

“Working at DirectBuy has been a great experience for me,” said Henry. “The people here are very friendly and we have a lot of laughs while doing something extraordinary for our members by helping them create the homes of their dreams.”

Since 1971, DirectBuy has helped consumers enjoy enormous savings on home furnishings, home improvement items, entertainment and outdoor products, and accessories, by providing an avenue to purchase directly from the manufacturer. Conveniently located at 4950 Genesee Street in Cheektowaga, New York, DirectBuy offers members a comfortable setting, where they finally have the financial control of buying direct.

For more information on a DirectBuy membership, you can call 716-684-1400 or visit www.directbuy-buffalo.com.

About DirectBuy

Since 1971, DirectBuy has helped hundreds of thousands of families enjoy a better quality of life, enabling them to buy directly from more than 700 manufacturers and their authorized suppliers. Buying direct makes members’ hard-earned money to go much further, while having the selection and choice not available at any retail store. DirectBuy has been serving the greater Buffalo area since 2005. Access to confidential prices, local suppliers, and unparalleled selection helps make members’ dream projects a reality.  It’s a comfortable setting, where you finally have the financial control of buying direct. DirectBuy of Buffalo is one of more than 160 DirectBuy showrooms throughout North America.

Consumers interested in becoming members may obtain a Visitor’s Pass to attend an Open House by contacting DirectBuy at 716-684-1400, or visiting www.DirectBuy-Buffalo.com. 

To learn more about the superior value and benefits of a DirectBuy membership, visit www.directbuycares.com.  

DirectBuy of Buffalo promotes Henry, LangeRead More

DirectBuy of Ottawa honoured with Sales Centre of the Year award

OTTAWA, ON…

DirectBuy, the leading members-only showroom and home design centre that offers merchandise direct from manufacturers and their authorized suppliers, is proud to announce that franchise owners Lise & Régis Girard and Frank Andrée and Chantal Lapalme recently were the recipients of the highest honour for sales awarded to franchisees – Sales Centre of the Year.

“We are extremely proud to have received this prestigious award. Helping our members to realize their dreams is remarkably rewarding for us as DirectBuy franchise owners,” said co-owner Lise Girard. “However, we would not have accomplished these lofty goals without the support of our knowledgeable and devoted staff. We would like to share this award with each and every one of our employees.”

DirectBuy centres had the opportunity to qualify for Sales Centre of the Year by introducing families to the DirectBuy concept, and were recognized for the number of families they helped join DirectBuy for the months of November 2007 through October 2008.

For their accomplishment, DirectBuy of Ottawa earned on-stage and video recognition at DirectBuy’s International Sales & Service Conference, a plaque celebrating their success, and acknowledgment in BuyLines – the company’s network-wide newsletter.

Lise & Régis Girard with Frank Andrée and Chantal Lapalme own the 20,000 sq. foot DirectBuy of Ottawa showroom, conveniently located at 1392 Cyrville Road in Ottawa, ON. DirectBuy offers consumers a comfortable, welcoming setting and design centre where they finally have the financial control of buying direct.

“We buy just like the retailers buy and then we pass the savings right on to our members,” co-owner Chantal Lapalme explains. “Our hope is to elevate the shopping experience for our members while continuing to provide them with tremendous service and savings on the more than 500 manufacturers and authorized suppliers we carry.”

To assist members with their home renovation projects, DirectBuy employs interior designers and product specialists who are specially trained in one of five areas of merchandise: Home Furnishing, Home Improvement, Flooring, Accessories, and Entertainment/Outdoor.

DirectBuy members also have access to renowned designer Christopher Lowell.  Lowell has designed twelve room settings – created exclusively with products available through DirectBuy – using his Seven Layers of Design. An innovative approach to home décor, The Seven Layers of Design keeps homeowners on budget and from feeling overwhelmed by their project.

DirectBuy Membership

Consumers who are interested in joining DirectBuy of Ottawa are encouraged to attend an exclusive Open House event, which is designed to educate families about DirectBuy’s unique business model.  The Open House also helps consumers better understand how DirectBuy members avoid traditional retail markup when purchasing brand-name merchandise. 

To request a “Free Insider’s Guide to Buying Direct” and a Visitor’s Pass to learn more about the superior value and benefits of a DirectBuy membership, call (613) 749-7399 or visit www.directbuy.com.

About DirectBuy

For more than 37 years, DirectBuy has been showing thousands of consumers unparalleled ways to save as they shop for virtually everything for in and around their homes – from furnishings, home improvement and flooring, to entertainment and outdoor products, accessories and much, much more. With more than 160 locations in North America, DirectBuy offers its members access to approximately 500 brand-name manufacturers and their authorized suppliers in Canada, and more than 700 brand-name manufacturers and authorized suppliers in the United States.

Consumers interested in seeing DirectBuy’s savings, service and selection up close may obtain a Visitor’s Pass to attend an Open House by visiting www.directbuy.com or www.directbuycares.com. 

DirectBuy of Ottawa honoured with Sales Centre of the Year awardRead More

Your bathroom as the new living room

CHICAGO, GURNEE, HOFFMAN ESTATES, NAPERVILLE, TINLEY PARK, IL …

In the modern home, our bathrooms have transformed from a room of necessity to one of luxury – a place where we can rinse away the stresses of the day and relax in peaceful tranquility. The popularity of bathroom remodeling has followed this shift toward lavishness in a variety of ways.

Homeowners have added hot tubs, saunas, steam rooms and other features to create more of a home spa where they can unwind at the end of a long day.  According to DirectBuy, the leading members-only showroom and home design center, that trend has led homeowners to take a closer look at the design of their new “living room.”

“It’s quite natural that when you spend more time in a room, you’re going to want it to be pleasing to the eye and functional—even if that room is the bathroom. When you’re talking about creating a bathroom/home spa, that’s even more important. That’s why homeowners should take a step back and consider their options when planning a dream bathroom,” said Jeremy Vest, owner of DirectBuy of DuPage County.

When it comes to creating their dream bathroom, most homeowners want features they’ve seen in their favorite hotels while vacationing. Those can include:

  • A separate tub and enlarged shower area, as opposed to a shower stall, with enough space so there’s no need for a shower curtain.
  •  Drawer space in the sink vanities, even as part of the bathtub; reducing clutter-driven anxiety.
  •  Warm, neutral colors and earth tones to create a calming, natural atmosphere; utilizing stones like granite and bamboo can foster this effect.
  •  Plenty of natural lighting, if possible; halogen bulbs are another alternative that can help to create a soft lighting effect.
  •  Radiant, heated floors.
  •  Multiple body sprayers for the shower or rain showerheads, which as the name indicates, simulate rain.
  •  A steam bath within the shower area to save space.
  • Drying area within the shower space.
  • Separate room or partition for the commode.

The cost of creating your “dream bathroom” can vary, ranging anywhere from $5,000 for the cost-conscious to $50,000 or more. While either end of that spectrum might seem exorbitant depending on your budget, bathroom renovations have slowly crept up on kitchen renovations as the home improvement most likely to recoup costs at resale. In fact, Remodeling magazine’s 2007 report suggests major bathroom remodels will recoup 78.3 percent of the costs, to 78.1 percent major kitchen remodels.

“While most people don’t create their dream bathroom for their home’s next owner, it certainly is a nice extra to know it can dramatically improve the value of the entire home,” adds Karuna Talwar, owner of DirectBuy of Gurnee.

DirectBuy offers everything you need for your dream bathroom—hot tub, showers, flooring, vanities, etc.—at wholesale prices direct from the manufacturers and their authorized suppliers. In addition, DirectBuy also employs product specialists and designers, so if you’re stuck for ideas, you have professionals at your service who can create the look that works best for you and your family.

Since 1971, DirectBuy showrooms have offered members the opportunity to enjoy enormous savings on home furnishings, home improvement items, entertainment and outdoor products and accessories by buying wholesale, directly from the manufacturer and their authorized suppliers. With five convenient locations in the greater Chicago area (Chicago, Gurnee, Hoffman Estates, Naperville, and Tinley Park), consumers can enjoy a comfortable, country-club setting, where they finally have the financial control of buying direct.

For more information on a DirectBuy membership, you can call 1-800-DIRECTBUY or visit http://www.directbuychicago.com/.

About DirectBuy

Since 1971, DirectBuy has helped hundreds of thousands of families enjoy a better quality of life, enabling them to buy directly from more than 700 manufacturers and their authorized suppliers. Buying direct makes members’ hard-earned money to go much further, while having the selection and choice not available at any retail store. Access to confidential prices, local suppliers, and unparalleled selection helps make members’ dream projects a reality.  It’s a comfortable, country-club setting, where you finally have the financial control of buying direct. The five DirectBuy showrooms serving the greater Chicago area are part of more than 160 locations throughout North America.

Consumers interested in becoming members may obtain a Visitor’s Pass to attend an Open House by visiting http://www.directbuychicago.com/. 

Locations of the five DirectBuy showrooms serving the greater Chicago area are: DirectBuy of Gurnee, 4081 Ryan Rd. #107, Gurnee, IL; DirectBuy of Hoffman Estates, 2200 N. Stonington Ave Ste. 150 Hoffman Estates, IL; DirectBuy of Chicago North, 6325 Avondale, Chicago, IL; DirectBuy of DuPage County, 1864 Highgrove Ste. 136 Naperville, IL; and DirectBuy of Tinley Park, 18400 S. 76th Avenue Ste. B, Tinley Park, IL.

To learn more about the superior value and benefits of a DirectBuy membership, visit www.directbuycares.com.

Your bathroom as the new living roomRead More

Rent a romantic Valentine’s Day.

 NORWELL, MA…

Dinner and a movie. It makes for a great date night any day of the year, but can be even more special on Valentine’s Day. Unfortunately, with times being tough for many, the luxury of a night out might not be an option this year. According to love expert Paul A. Falzone, CEO of The Right One and Together Dating–one of the world’s largest brick-and-mortar dating services with more than 60 offices nationwide—a candlelit dinner at home followed by a romantic movie can be just the ticket for couples feeling the sting of the recession.

“Valentine’s Day is not about who spends the most, but spending time with your loved one. And with the selection of the right movie, that quiet night at home can be even more special,” said Falzone.

With the advent of online movie rental services, you can pretty much have your pick of Hollywood’s all-time romantic movies. On Falzone’s must-see, Valentine’s Day list are:

●        An Affair to Remember (1957), starring Cary Grant and Deborah Kerr

●        Love Actually (2003), starring Hugh Grant, Emma Thompson

●        Moonstruck (1987), starring Cher and Nicolas Cage

●        Officer and a Gentlemen (1982), starring Richard Gere and Debra Winger

●        Sleepless in Seattle (1993) starring Tom Hanks, Meg Ryan

●        Casablanca (1942), starring Humphrey Bogart and Ingrid Bergman

●        Breakfast at Tiffany’s (1961), starring Audrey Hepburn and George Peppard

●        It Happened One Night (1934), starring Clark Gable, Claudette Colbert

●        Love Story (1970), starring Ryan O’Neal and Ali MacGraw

●        Romeo and Juliet (1968), starring Leonard Whiting and Olivia Hussey

“These movies can make for a great matinee and set the tone for the day, or a nice way to relax and enjoy the end of your romantic evening,” says Falzone. “Regardless of what you watch, what really matters is who you’re watching it with.”

Help is on the way
Catering to more than 300,000 members at more than 60 locations throughout North America, The Right One and Together Dating are the largest brick and mortar dating services in the industry, offering a more consistent product, a greater number of potentially compatible mates and added value of flexibility in transferring memberships to another geographic region. 
Romantic Locations

North American locations and affiliates of Together are located in:  Georgia (Savannah); Indiana (Ft. Wayne, Carmel, Mishawaka); Kentucky (Lexington, Louisville); Louisiana (Metairie); Maryland (Columbia, Frederick); Minnesota (Edina); Nevada (Reno); New Hampshire (Hooksett, Nashua, Portsmouth and Salem); Ohio (Cincinnati); South Carolina (Greenville); Texas (San Antonio) and Virginia (Falls Church).

The Right One’s offices and affiliates located throughout the United States include:  California (San Diego); Colorado (Glendale); Georgia (Atlanta); Illinois (Downers Grove, Rockford and Normal); Massachusetts (Norwell, Newton Center, Shrewsbury and Woburn); Michigan (Bingham Farms); Nebraska (Omaha and Lincoln); New Jersey (Cherry Hill); Nevada (Las Vegas); Pennsylvania (King of Prussia); Rhode Island (Warwick); Texas (Dallas and Austin); Utah (Salt Lake City); and Wisconsin (Madison, Appleton, Elm Grove).

Singles Station Dating Company, an affiliate of The Right One and Together Dating, is the largest independently owned personal introduction service in the Southwest. In the last 25 years, Singles Station has introduced more than 100,000 couples and is responsible for thousands of successful relationships and marriages. Singles Station Dating Co. has offices conveniently located in Oklahoma (Oklahoma City and Tulsa), Arkansas (Bentonville, Fort Smith and Little Rock), Tennessee (Memphis and Nashville), Missouri (Springfield and St. Louis) and will be opening soon in Kansas (Wichita and Kansas City). For more information about Singles Station, please visit www.singlesstation.com or call 866-807-LOVE(5683).

For more information about Together Dating and The Right One, please visit their websites at www.togetherdating.com and www.therightone.com, or call (800) 818-DATE (3283).

Rent a romantic Valentine’s Day.Read More

DirectBuy of South Orange County recognized with Top Customer Service Rating award

COSTA MESA, CA…

DirectBuy, the leading members-only showroom and home design center that offers merchandise direct from manufacturers and their authorized suppliers, is proud to announce that franchise owners Mark and Kim Gower recently were the recipients of a prestigious customer service rating award – Top Customer Service Rating Center of the Year.

“We are extremely proud to have received this prestigious award. Helping our members to realize their dreams is remarkably rewarding for us as DirectBuy franchise owners,” said Kim Gower. “Working to constantly improve customer service is something our service staff takes very seriously. We strive to elevate the shopping experience for our members while continuing to provide them with tremendous selection and savings.”

DirectBuy centers had the opportunity to qualify for Customer Service Rating Center of the Year, by excelling in several key customer service areas during a 12-month qualification period. To earn this award, centers were graded and awarded points to determine their Customer Service Rating based on feedback from actual customers using a survey designed in collaboration with Maritz Research.

Maritz surveyed DirectBuy customers and asked them to rate their experience based on ten different steps in the life of a member – from their initial new member orientation through to their shopping experiences and beyond. The survey was designed in collaboration with DirectBuy franchisees from throughout their network that had attended training with Maritz at The Disney Institute in Orlando, FL and using DirectBuy’s Service Theme and Service Standards as a guide. Maritz then translated the survey feedback into a scoring system to determine a customer service rating for each of DirectBuy’s 160 locations.

DirectBuy of South Orange County received on-stage recognition at the International Sales & Service Conference, a plaque commemorating their achievement, as well as recognition in BuyLines – the company’s network wide newsletter.

Mark and Kim Gower own and operate the 16,000 sq. foot DirectBuy of South Orange County showroom, conveniently located at 3030 Pullman Street in Cost Mesa, CA. DirectBuy offers consumers a comfortable, welcoming setting and design center where they finally have the financial control of buying direct.

“DirectBuy of South Orange County sets itself apart from traditional retailers by providing consumers with a low-cost, ‘one-stop shopping’ destination where they can furnish, build or renovate their home,” said co-owner Mark Gower. “Members enjoy personalized service as they navigate through our extensive selection of brand-name, top-of-the-line merchandise.”

DirectBuy of South Orange County offers area residents thousands of items, including kitchen cabinets, flat-screen televisions and major appliances from more than 700 top manufacturers and their authorized suppliers. 

To assist members with their home renovation projects, DirectBuy employs interior designers and product specialists who are specially trained in one of five areas of merchandise: Home Furnishing, Home Improvement, Flooring, Accessories, and Entertainment/Outdoor.

DirectBuy members also have access to renowned designer Christopher Lowell.  Lowell has designed twelve room settings – created exclusively with products available through DirectBuy – using his Seven Layers of Design.  An innovative approach to home décor, The Seven Layers of Design keeps homeowners on budget and from feeling overwhelmed by their project.

DirectBuy Membership

Consumers who are interested in joining DirectBuy of South Orange County are encouraged to attend an exclusive Open House event, which is designed to educate families about DirectBuy’s unique business model.  The Open House also helps consumers better understand how DirectBuy members avoid traditional retail markup when purchasing brand-name merchandise. 

To request a “Free Insider’s Guide to Buying Direct” and a Visitor’s Pass to learn more about the superior value and benefits of a DirectBuy membership, call 714-656-4949 or visit www.directbuy.com.

About DirectBuy

For more than 37 years, DirectBuy has been showing thousands of consumers unparalleled ways to save as they shop for virtually everything for in and around their homes – from furnishings, home improvement and flooring, to entertainment and outdoor products, accessories and much, much more. With more than 160 locations in North America, DirectBuy offers its members access to approximately 700 brand-name manufacturers and their authorized suppliers in the US, and more than 500 brand-name manufacturers and authorized suppliers in Canada.

Consumers interested in seeing DirectBuy’s savings, service and selection up close may obtain a Visitor’s Pass to attend an Open House by visiting www.directbuy.com or www.directbuycares.com.

DirectBuy of South Orange County recognized with Top Customer Service Rating awardRead More

DirectBuy of Ottawa honored as Top Renewal Centre of the Year

OTTAWA, ON- DirectBuy, the leading members-only showroom and home design centre that offers merchandise direct from manufacturers and their authorized suppliers, is proud to announce that franchise owners Lise & Régis Girard and Frank Andrée and Chantal Lapalme recently were the recipients of the highest honor for membership renewals awarded to franchisees – Renewal Centre of the Year.

“It is with great pride and honor that we accept this award on behalf of our team members.  Régis and I, as managing owners, are dedicated to offering our members exceptional customer service,” said co-owner Lise Girard.  “This award is certainly recognition from our members that they continue to put their trust in DirectBuy of Ottawa, and that we are making a difference in their lives. We would like to thank all our members for their support and appreciation. ”

DirectBuy centres had the opportunity to qualify for Renewal Centre of the Year by displaying a high renewal rate – a testament to service excellence – on first and subsequent member renewals during a 12-month qualification period. During the past year, all DirectBuy locations were ranked according to their renewal percentage culminating with the top centre, DirectBuy of Ottawa, earning on-stage recognition at DirectBuy’s International Sales & Service Conference and acknowledgment in BuyLines – the company’s network wide newsletter.

Lise & Régis Girard with Frank Andrée and Chantal Lapalme own the 20,000 sq. foot DirectBuy of Ottawa showroom, conveniently located at 1392 Cyrville Road in Ottawa, ON. DirectBuy offers consumers a comfortable, welcoming setting and design centre where they finally have the financial control of buying direct.

“DirectBuy of Ottawa sets itself apart from traditional retailers by providing consumers with a low-cost, ‘one-stop shopping’ destination where they can furnish, build or renovate their home,” said Co-owner Chantal Lapalme. “Members enjoy personalized service as they navigate through our extensive selection of brand-name, top-of-the-line merchandise.”

DirectBuy of Ottawa offers area residents thousands of items, including kitchen cabinets, flat-screen televisions and major appliances from more than 500 top manufacturers and their authorized suppliers. 

To assist members with their home renovation projects, DirectBuy employs interior designers and product specialists who are specially trained in one of five areas of merchandise: Home Furnishing, Home Improvement, Flooring, Accessories, and Entertainment/Outdoor.

DirectBuy members also have access to renowned designer Christopher Lowell.  Lowell has designed twelve room settings – created exclusively with products available through DirectBuy – using his Seven Layers of Design. An innovative approach to home décor, The Seven Layers of Design keeps homeowners on budget and from feeling overwhelmed by their project.

DirectBuy Membership

Consumers who are interested in joining DirectBuy of Ottawa are encouraged to attend an exclusive Open House event, which is designed to educate families about DirectBuy’s unique business model.  The Open House also helps consumers better understand how DirectBuy members avoid traditional retail markup when purchasing brand-name merchandise. 

To request a “Free Insider’s Guide to Buying Direct” and a Visitor’s Pass to learn more about the superior value and benefits of a DirectBuy membership, call (613) 749-7399  or visit www.directbuy.com.

About DirectBuy

For more than 37 years, DirectBuy has been showing thousands of consumers unparalleled ways to save as they shop for virtually everything for in and around their homes – from furnishings, home improvement and flooring, to entertainment and outdoor products, accessories and much, much more. With more than 160 locations in North America, DirectBuy offers its members access to approximately 500 brand-name manufacturers and their authorized suppliers in Canada, and more than 700 brand-name manufacturers and authorized suppliers in the United States.

Consumers interested in seeing DirectBuy’s savings, service and selection up close may obtain a Visitor’s Pass to attend an Open House by visiting www.directbuy.com or www.directbuycares.com.

DirectBuy of Ottawa honored as Top Renewal Centre of the YearRead More

Service Net and DirectBuy partner to offer extended service plans to members

DirectBuy partners with Service Net to provide extended warranties to members throughout the United States and Canada.

MERRILLVILLE, IN…

DirectBuy, the leading members-only showroom and home design center that offers merchandise direct from manufacturers and their authorized suppliers, recently partnered with leading service management company, Service Net Solutions, LLC, to provide extended service plans to their members.

DirectBuy members now have the opportunity to purchase Extended Service Plans that will provide them with coverage and protection for up to five years on hundreds of brand-name consumer electronics, fitness equipment and major appliances. The Extended Service Plans will also provide members with coverage for power surges, power spikes and mechanical failures, as well as a program that may reimburse members for food losses on refrigerators and freezers. Most products covered by Service Net’s Extended Service Plans are also available for onsite repair, where applicable.

DirectBuy offers consumers thousands of items, including kitchen cabinets, flat-screen televisions and major appliances from more than 700 top manufacturers and their authorized suppliers. At 160 showrooms throughout the United States and Canada, DirectBuy members enjoy a comfortable, welcoming setting and design center where they finally have the financial control of buying direct.

“We are focused on enhancing the relationship between DirectBuy and their members to maximize the value of the relationship,” explained Service Net’s President Chris Smith. “We’re confident in the positive impact we can make – and look forward to several great years of service to DirectBuy’s membership base.”

Founded in Louisville, Kentucky in 1996, Service Net has grown rapidly into one of the nation’s top service contract and warranty marketing companies, and now underwrites and administers extended warranty program for many of the world’s most recognized brands and their respective product lines. Many companies now turn to Service Net for flexible and innovative service solutions because of their expertise in not only building brand loyalty, but also in creating unique programs to meet their clients’ needs.

“DirectBuy’s offering of Service Net’s Extended Service Plans reinforces the value we offer to our members. An extended service plan provides the member with the peace of mind that if they have a product failure, there’s a support organization to address it,” explains DirectBuy Vice President of Operations John Meyer. “Just as we enable DirectBuy members to buy their appliances and electronics at manufacturer-direct prices, we now offer Extended Service Plans at those same direct prices, and the savings are considerable.”

To assist members with their home renovation projects, DirectBuy also offers access to interior designers and product specialists who are specially trained in one of five areas of merchandise: Home Furnishings, Home Improvement, Flooring, Entertainment/Outdoor, and Accessories. Additionally, members benefit from the use of a children’s play area, café and a member’s lounge to relax while shopping.

DirectBuy members also have access to renowned designer Christopher Lowell.  Lowell has designed twelve room settings – created exclusively with products available through DirectBuy – using his Seven Layers of Design. An innovative approach to home décor, The Seven Layers of Design keeps homeowners on budget and from feeling overwhelmed by their project.

Service Net
SERVICE NET is a service management company focused on enhancing the relationship between their clients and their customers to increase brand loyalty and maximize the lifetime value of their relationship. They deliver a full range of industry-leading service solutions including warranty management administration, extended service programs, customer service support, service network management, claims processing services, and service contract underwriting. Service Net provides these services for a variety of manufacturers, retailers, buying groups and distributors and currently support over five million consumers worldwide. Service Net serves several Fortune 1,000 companies in the consumer electronics, home appliance, PC products, and HVAC industries.  Headquartered in Jeffersonville, Ind., the company maintains sales offices in Denver; Hartford, Conn.; and Irvine, Calif. For more information, please go to www.servicenet.com.

DirectBuy Membership

Consumers who are interested in joining DirectBuy are encouraged to attend an exclusive Open House event, which is designed to educate families about DirectBuy’s unique business model.  The Open House also helps consumers better understand how DirectBuy members avoid traditional retail markup when purchasing brand-name merchandise. 

To request a “Free Insider’s Guide to Buying Direct” and a Visitor’s Pass to learn more about the superior value and benefits of a DirectBuy membership, call 1-800-DIRECTBUY or visit www.directbuy.com.

About DirectBuy

For more than 37 years, DirectBuy has been showing thousands of consumers unparalleled ways to save as they shop for virtually everything for in and around their homes – from furnishings, home improvement and flooring, to entertainment and outdoor products, accessories and much, much more. With more than 160 locations in North America, DirectBuy offers its members access to approximately 700 brand-name manufacturers and their authorized suppliers in the US, and more than 500 brand-name manufacturers and authorized suppliers in Canada.

Consumers interested in seeing DirectBuy’s savings, service and selection up close may obtain a Visitor’s Pass to attend an Open House by visiting www.directbuy.com or www.directbuycares.com.

Service Net and DirectBuy partner to offer extended service plans to membersRead More

DirectBuy of Buffalo hires Don Zappia as marketing manager

CHEEKTOWAGA, NY…

DirectBuy of Buffalo, the leading members-only showroom and home design center that offers merchandise at manufacturer-direct prices, recently hired Don Zappia as a marketing manager.

Zappia most recently worked for a networking marketing firm in Las Vegas, Nevada. Prior to that he owned and operated Simme’s Martini Bar & Restaurant in Lancaster, New York. Zappia attended Medaille College in Buffalo.

“Don’s been a great addition to our staff. He brings a lot of energy to the table and has a passion for the value DirectBuy brings to our members lives,” said Mark Klinger, owner of DirectBuy of Buffalo.

As a marketing manager, Zappia’s responsibilities include oversight of the phone room marketing efforts, lead generation and lead follow up.

“DirectBuy brings an entirely new way to shop for thousands of people and I’m extremely excited to help more people discover the unique opportunity DirectBuy offers,” said Zappia, a Buffalo resident. “Not only do we help people save, but this is a really fun place to work. Mark is a great boss and the people here really do make it a pleasure to come to work everyday.”

Married, Zappia resides in Amherst with his wife Lori. 

Since 1971, DirectBuy has helped consumers enjoy enormous savings on home furnishings, home improvement items, entertainment and outdoor products, and accessories, by providing an avenue to purchase directly from the manufacturer. Conveniently located at 4950 Genesee Street in Cheektowaga, New York, DirectBuy offers members a comfortable setting, where they finally have the financial control of buying direct.

For more information on a DirectBuy membership, you can call 716-684-1400 or visit

www.directbuy-buffalo.com.

About DirectBuy

Since 1971, DirectBuy has helped hundreds of thousands of families enjoy a better quality of life, enabling them to buy directly from more than 700 manufacturers and their authorized suppliers. Buying direct makes members’ hard-earned money to go much further, while having the selection and choice not available at any retail store. DirectBuy has been serving the greater Buffalo area since 2005. Access to confidential prices, local suppliers, and unparalleled selection helps make members’ dream projects a reality.  It’s a comfortable setting, where you finally have the financial control of buying direct. DirectBuy of Buffalo is one of more than 160 DirectBuy showrooms throughout North America.

Consumers interested in becoming members may obtain a Visitor’s Pass to attend an Open House by contacting DirectBuy at 716-684-1400, or visiting www.DirectBuy-Buffalo.com. 

To learn more about the superior value and benefits of a DirectBuy membership, visit www.directbuycares.com.

 

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