For the fifth consecutive year, VoiceNation, the industry leader in live answering and virtual receptionist services, has made the holidays brighter for many local families through their “Operation Give Back” outreach program.
Operation Give Back is the name given to VoiceNation’s outreach effort to help ensure local children living in shelters and those in need of assistance receive gifts during the holiday season.
This year, Operation Give Back was able to help 34 families of Supporting Adoption & Foster Families Together, Inc. (SAFFT), a 501(c)3 organization located in Cumming that has a mission to protect children, rebuild families, and empower caregivers. VoiceNation was also able to assist 24 children of Georgia CALLS clients in Buford, the nonprofit organization that helps families break the cycle of poverty and homelessness by guiding them from dependency to long-term self-sufficiency.
Operation Give Back and SAFFT
VoiceNation received referrals from the agency working with families in need and provided their employees with an Operation Give Back profile folder for each child in need. Each folder contained funds to purchase gifts, along with a child’s holiday wish list and preferences, such as his/her favorite color, clothing size, favorite activities, and hobbies. VoiceNation “elves” then purchased gifts, which ranged from clothes, toiletries, and sporting goods to games, toys and more for dozens of children ranging in age from three months to 17 years old. Each child received at least three wrapped gifts.
“As our staff learns about the children in need, they feel a connection to them. They are very enthusiastic about fulfilling the children’s holiday wish lists,” explained Jay Reeder, CEO at VoiceNation.
Helping Georgia CALLS Families
Georgia CALLS helps families create a path out of poverty, crime, or addiction by changing the family dynamics and the environment in which they raise their children. Although their clients are working hard to do better by their families, they are still in need of assistance. Through Operation Give Back, VoiceNation provided each Georgia CALLS client with $90 in gift giving funds for each child, thereby enabling them to go out and purchase gifts.
“Our clients are amazed at the outpouring of support from VoiceNation,” said Mark Mobley, Executive Director of Georgia CALLS.
To learn more about SAFFT, visit http://safft.org. For more information about Georgia CALLS, visit www.gacalls.org.
About VoiceNation
VoiceNation is a leading provider of 24-hour live answering services and call center solutions. Named “Top Provider in Industry” by PC World, VoiceNation is positioned as a knowledge leader with innovations in pricing, service, and proprietary open source technology.
Founded in 2002, VoiceNation is a privately-held company that invests heavy emphasis in staff development and community outreach opportunities. A large part of the culture at VoiceNation revolves around their Employee Volunteer Program, which encourages staff to give back and get involved by helping others. Through the program, every staff member has an opportunity to volunteer and work towards a cause they feel passionate about, on a local, national, or global scale. Over 50,000 businesses worldwide, including Comedy Central, Delta, Dunkin’ Donuts, Rolls Royce, and StateFarm trust VoiceNation as their professional telephone answering service. To learn more about VoiceNation, visit http://www.qualityansweringservice.com.
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