Stephen Frenkel, director of Negotiation Programs at Mediation Works, Inc. (MWI), recognized as an international expert, will outline “Negotiation Skills for the Franchised Business” at the upcoming meeting of the New England Franchise Association on Tuesday, November 17 at the Newton Marriott, 2345 Commonwealth Avenue, at the intersections of Route 128 and the Mass Pike, Newton, Massachusetts.
The evening includes a cocktail and networking session beginning at 5:30 p.m., dinner at 7:00 PM, and then the presentation from by Frenkel. The entire business community is urged to attend. Membership in the NEFA is NOT required. Reservations are required. Registration Fee is $60 per person and includes dinner. NEFA Members receive $10.00 off.
MWI is a Boston-based firm specializing in effective negotiation, communication and conflict resolution training and services. Frenkel will address the challenges inherent in managing franchisee/franchisor relationships as well as tools and concepts to more effectively manage those relationships and inevitable difficult conversations.
Frenkel brings extensive experience training and coaching global clients on the art of negotiating successfully – balancing the constant struggle between negotiating for the “win” while building and maintaining long-term working relationships. MWI clients include Analog Devices, Inc. (ADI), Association for Financial Professionals (AFP), Corporate United, CVS Caremark, Iron Mountain, NiSource, and Sallie Mae.
In addition, Frenkel is a guest-lecturer on advanced negotiation topics for the Graduate Programs in Dispute Resolution at the University of Massachusetts Boston, where he earned his Masters degree. He is a regularly featured speaker at conferences and events across the nation, where he provides information about the collaborative negotiation process and its benefits. Contributions and publications include the Harvard Negotiation Law Review, Chief Learning Officer Magazine, Publishing Executive Magazine and BuyerZone.
New England Franchise Association (NEFA) is the trade organization for franchisors and franchisees in the region, with over 150 members. The mission of NEFA is to bring franchise executives, franchisees and vendors together to share ideas for success.
Franchising more than ever before, has an unprecedented opportunity to make a major positive impact on the future New England economy. In a 2001-05 study conducted by PriceWaterhouseCoppers on behalf of the International Franchise Association (IFA) found that in New England over 875,000 jobs are a result of franchising, the total output is over 100 Billion dollars a year, and there are over 35,000 franchise establishments in the six New England States.