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Another Chicagoland DirectBuy aces customer service… DirectBuy of DuPage County earns an A+ grade from Better Business Bureau.

February 1, 2010 //  by admin

CHICAGO, GURNEE, HOFFMAN ESTATES, NAPERVILLE, TINLEY PARK, IL …

When it comes to taking care of your customers, some businesses talk the talk while others walk the walk. Following in the footsteps of DirectBuy of Hoffman Estates, which also received an A+ grade from the Better Business Bureau, DirectBuy of DuPage County received an A+ from the BBB.

Accredited by the Better Business Bureau since 2003, DirectBuy of DuPage County, located in Naperville, earned their A+ grade based on 19 criteria, ranging from years in business to complaints received and resolved, to other service-oriented factors. Each criterion has a certain amount of points associated with it, with a perfect score being 90 out of a possible 90 points. DirectBuy of DuPage County’s A+ grade represents 88 out of a possible 90 points.

“In addition to saving our members money, we get extreme satisfaction from making the DirectBuy experience a positive one for our visitors and members,” said Jeremy Vest, owner of DirectBuy of DuPage County. “The A+ grade from the BBB is gratifying because it means even when things don’t go exactly to plan we’re providing customer service at a very high level.”

For more than 38 years, DirectBuy clubs have offered members the opportunity to enjoy enormous savings on home furnishings, home improvement items, entertainment and outdoor products, flooring and accessories by purchasing from more than 700 brand name manufacturers or their authorized suppliers. In addition to DirectBuy of DuPage County, located at 1864 High Grove Lane, Suite 124 in Naperville, Illinois, DirectBuy has several convenient locations in greater Chicago (Chicago, Gurnee, Hoffman Estates, and Tinley Park). At DirectBuy, consumers can enjoy a comfortable setting where they finally have the financial control of buying direct.

For more information on a DirectBuy membership, you can visit http://www.directbuycares.com.

About DirectBuy

Since 1971, DirectBuy has helped hundreds of thousands of families enjoy a better quality of life, enabling them to buy directly from more than 700 manufacturers or their authorized suppliers. Buying direct makes members’ hard-earned money go much further, while having the selection and choice not available at any retail store. Access to confidential prices, local suppliers, and unparalleled selection helps make members’ dream projects a reality. The DirectBuy clubs serving the greater Chicago area are part of more than 160 locations throughout North America.

Consumers interested in becoming members may obtain a Visitor’s Pass to attend an Open House by visiting http://www.directbuycares.com. 

Locations of the DirectBuy clubs serving greater Chicago area: DirectBuy of Hoffman Estates, 2200 Stonington Ave Ste. 150, Hoffman Estates, IL; DirectBuy of Chicago North, 6325 North Avondale Ste. 110, Chicago, IL; DirectBuy of DuPage County, 1864 High Grove Lane Ste. 124, Naperville, IL; DirectBuy of Lake County, 3900 Washington Street, Gurnee, IL; and DirectBuy of Tinley Park, 18400 S. 76th Avenue Ste. B, Tinley Park, IL.

To learn more about the superior value and benefits of a DirectBuy membership, visit www.directbuycares.com.

 

Category: Client News, Franchise NewsTag: DirectBuy of DuPage County, home furnishing, home improvement

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